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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Five Key Dynamics That Will Help You Capture The Opportunity For Your Organization
"Internet of Things" (IoT) solutions that machine-to-machine (M2M) technologies like RFID tags, GPS systems, and ZigBee sensors enable are gaining momentum as multiple forces align to drive adoption...

Real-Time Sharing And Collaborative Tenancy Challenges Traditional Middleware, Platform, And Integration Vendors
Social networks revolutionized personal computing, allowing people to use PCs to engage with friends and family. However, until now, business collaboration hasn't seen such disruptive innovation....

The Evolution Of Multitenancy In The Cloud Is Enabling True Business Technology Innovation
Cloud computing has changed the way that IT computing resources are being delivered and consumed, but this change has yet to really affect companies' underlying business models. Although today's CIOs...

The oil and gas sector is the engine of the Middle East's economy and the biggest contributor to the region's GDP. A shortage of talent, increasing volumes of data, remote asset locations, and an...

Ongoing Management: The Services Sourcing Playbook
The market for IT services is evolving rapidly, and the tactics that sourcing and vendor management professionals use to select, negotiate, and manage supplier relationships must evolve with it. The...

Sensors, Machine-To-Machine, Analytics, And Collaboration Help CIOs Solve Business Problems
It is no surprise that CIOs have shown keen interest in cloud computing, since its variations can help reduce IT's capital and operating costs and speed up delivery of projects. But many CIOs are...

Software-As-A-Service Still Growing, Taking Over In More Areas Of Technology
As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management (SVM) professionals are taking ownership of the research, purchasing,...
The Four Forces Of Cloud, Smart, Verticals, And Networks Are Reshaping Markets
Four forces are keeping the $5 billion ePurchasing and contract life-cycle management (CLM) software markets highly competitive and dynamic. First, cloud delivery via software-as-a-service (SaaS) is...
In a climate of increased regulation and greater economic, political, and environmental risk, savvy sourcing professionals are investing in supplier risk and performance management (SRPM) software to...
Forrester clients have many questions about supplier risk and performance management (SRPM), one of the newest, fastest growing ePurchasing software categories. These questions range from which...
Solutions To Support Key Customer-Facing Business Processes
Forrester reviewed 24 CRM suite solutions to understand their strengths and weaknesses in supporting 10 key cross-functional processes in the retail and wholesale trade: 1) trade promotion; 2)...
Using Mobile Technologies To Enrich Enterprise Interactions With Associates And Consumers
Retail and consumer goods firms face exciting opportunities to deploy mobile apps to fix their age-old problems with shelf availability and to empower their field employees to transcend their...
In the age of information transparency and short life-cycle merchandise, savvy consumers know more about merchandise characteristics, price and availability comparisons, and product reviews than do...
Forrester conducted 56 in-person and phone interviews with sourcing and vendor management executives to better understand how they are currently using supplier risk data from third-party sources. The...
Firms in the traded goods sector struggle with fragile and complex extended supply chains that often bring over investment in inventory without improving disappointing customer service. Application...
Oracle EBS And Sterling Commerce Lead, With SAP, Oracle Siebel, And Microsoft Close Behind
In Forrester's 112-criteria evaluation of order management hub (OMH) vendors, Oracle E-Business Suite and Sterling Commerce led the pack among the Leaders because of their ability to support both...

Small And Medium-Size Businesses Are Defying Gravity
Small and medium-size businesses (SMBs), like their enterprise brethren, are shifting their technology focus from IT to business technology (BT). As their focus on business solutions — as...
How To Streamline Retail Pricing Execution
As retailers adopt more-sophisticated price planning tools to contend with more-complex assortments and more merchandise with shorter life cycles, they face practical challenges in executing their...
These are the data tables for the report, Japan SaaS Market Forecast And Update: 2009 To 2014." The report provides an overview of software-as-a-service (SaaS) in order to enable vendor strategists...
This document provides an overview of software-as-a-service (SaaS) in order to enable vendor strategists to better understand the SaaS market in Japan. The report compares SaaS market growth with...
Growth Will Accelerate After A So-So 2009
The ePurchasing market will post a very good growth rate of 12% in 2010, rising to $4 billion. This market for software products like eProcurement, eSourcing, contract life-cycle management (CLM),...
Strategists: Put M2M In Your Road Map
Machine-to-machine (M2M) technologies are not new, but today multiple forces align and are taking the broad M2M market to the next level. Declining M2M device costs, widely deployed IP networks, and...
Smart Host Cities Think Outside The Stadium
The 2008 Olympic Games were a major milestone not only for China but also for other emerging market countries hosting the Olympic Games. In just a decade, the Olympic venues will include three of the...
The consumer packaged goods (CPG) industry generates revenues of more than $2 trillion annually in the US alone, and the value of global brands is truly daunting with Coca-Cola estimated to have a...
To help customer relationship management (CRM) professionals make smart decisions and navigate the complex CRM technology landscape, Forrester surveyed 286 companies. The goal was to determine the...