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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
The challenges of consumer-facing identity management, access management, and authentication differ in ways subtle and dramatic from those of the employee-facing variety. In fact, several vendors in...
The Eight Providers That Matter Most And How They Stack Up
In Forrester's 15-criteria evaluation of enterprise fraud management vendors, we identified the eight most significant vendors in the category — 41st Parameter, ACI Worldwide, CA Technologies,...
Insurers Must Catch Up To The Sophistication Of Today's Fraudsters
Fraud costs the US insurance industry upward of $40 billion, which the industry then passes on to policyholders in the form of higher premiums. Financial crime is on the rise as fraudsters become...
Strategy Deep Dive: The Mobile Security And Operations Playbook
Mobile devices are everywhere: at work, in the hands of your customers, and with employees. Security and risk (S&R) professionals need to provide users with secure and seamless mobile access to...

Road Map: The Governance, Risk, And Compliance Playbook
The governance, risk management, and compliance (GRC) technology market is one of fluctuation, confusion, and contention. Many technologies relevant for governance, risk management, and compliance...

Vision: The Security Architecture And Operations Playbook
There's an old saying in information security: "We want our network to be like an M&M, with a hard crunchy outside and a soft chewy center." For a generation of information security...
Stakeholder Needs: The Data Security And Privacy Playbook
This report outlines Forrester's solution for security and risk executives seeking to develop a data privacy and protection program and gain stakeholder support. As a security and risk (S&R)...
Predictive And Behavioral Analysis Finds Its Way Into Identity And Access Management
Identity and access management (IAM) professionals need to protect information and prevent unauthorized users from accessing business-critical systems in an increasingly complex IT environment. They...

The Six Vendors That Matter Most And How They Stack Up
In Forrester's 16-criteria evaluation of risk-based authentication vendors, we identified the six significant vendors in this category — CA Technologies, Entrust, iovation, RSA, Symantec, and...
Traditional Methods Start To Sag, While Mobile-Fueled Methods Surge
The strong authentication landscape has undergone tremendous churn in recent years as new mobile-fueled technologies have come online and as RSA, the premier vendor of hardware one-time password...
Banking IT In 2023 Becomes Banking IT Today As Well As Banking IT In 2026
Application development and delivery teams in financial services must design and select future-proof, forward-looking business applications capable of coping with future business scenarios. To...
A North American online retailer found that fraud losses ate at profits and affected the customer experience. The retailer's manual fraud management processes could not scale with the volume of its...
Governance, risk, and compliance (GRC) as a concept continues its steady march toward recognition as an accepted business practice. And even if they aren't using the term, organizations around the...
This is a workbook that supplements the PCI X-Ray: Application Security Document
To effectively deal with the broad and complex requirements of Payment Card Industry (PCI) data security, you need to break the elements apart to provide enhanced clarity. We've designed the PCI...
You Must Invest In Commercial Solutions To Combat Sophisticated Fraud Rings
Forrester uncovered three major trends for 2011 that organizations and vendors alike must address to combat increasingly sophisticated fraud rings. First, fraud professionals should insist that their...

When a global financial institution saw a large uptick in fraud in its commercial banking, it realized that transaction monitoring alone was insufficient. The bank needed to do more, but it was...
Seven Tenets Of Effectively Combating Fraud Costs
Fraud causes companies to lose money in many ways: They face losses due to chargebacks, unrecoverable transfers, and unnecessary shipping costs; and spend extensive time and resources investigating...
This checklist is provided as a concise and comprehensive workbook to help organizations deal with the different types of assessments and tests that security and risk professionals must perform to...
To effectively deal with the broad and complex requirements of Payment Card Industry (PCI) data security, you need to break the elements apart to provide enhanced clarity. We've designed the PCI...
Knowing When To Double Down On Your Bets
You don't need a crystal ball to see the future of credit card security. The goals are clear — make cardholder data (CHD) impossible to translate into money, and create disincentives for...
For online retailers, the cost of fraud is more than just lost revenue — detecting and preventing fraud can slow order fulfillment, harm brand images, and increase the number of fraud analysts...
To effectively deal with the broad and complex requirements of Payment Card Industry (PCI) data security, you need to break the elements apart to provide enhanced clarity. We've designed the PCI...
You don't need a crystal ball to see the future of credit card security. The goals are clear: Make cardholder data (CHD) impossible to translate into money, and create disincentives for...
Key Vendors Made Dramatic Moves And Are Looking At A Cloudy Future
The strong authentication market is on the move — slowly but surely. Nearly half of the authentication vendors profiled in Forrester's July 2008 market overview have since changed hands. Even...