Forrester

For Enterprise Architecture Professionals

Report:Purchasing The Building Blocks For Data Management

Tools And Technology: The Data Management Playbook

Today's enterprise data architecture is changing to accommodate models and definitions that are frequently abstracted from data sources, federated sources, and data analytics performed during the...

• Downloads: 116

For CIO Professionals

Report:2013 Predictions: The ePurchasing Software Market Will Grow 5%

More SaaS And Commoditization Shape 2013 Growth

CIOs should take an interest in the market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) for two reasons: 1) to find technology tools...

• Downloads: 61

For Sales Enablement Professionals

Report:Seeding The Cloud Channel

Channel Partners' Plans And Needs For Business Model Transformation

As technologies and tech decision-makers' needs evolve at a livelier pace, channel professionals need to consider channel partners' perceptions and investment plans and develop their own game plan to...

• Downloads: 66
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For Sourcing & Vendor Management Professionals

Report:Sourcing Digital Disruption

Executives at leading-edge organizations drive growth, innovate, and disrupt industries with emerging technologies such as social, mobile, cloud, analytics, sensors, GIS, and others. Eighty-five...

• Downloads: 79
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For Sourcing & Vendor Management Professionals

Report:Business Outcomes Are The Future Of Technology Contracts

Driving Change In The Way You Buy Products And Services

Digital capability — mobile, social, cloud, and data and analytics — disrupts business models and value streams, introduces new competitive threats, and comes with new demands for shorter...

• Downloads: 99

For Sales Enablement Professionals

Report:Market Overview: Managed Service Providers, Part 2

Service Provider Market Dynamics Will Muddy The Channel Ecosystem

An inflection point has surfaced in the managed service provider (MSP) market. Tech vendors must awaken to the revolution that is swiftly taking shape in the ecosystem as cloud computing adoption...

• Downloads: 136
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For Application Development & Delivery Professionals

Report:Choose The Right Mobile Development Solutions For Your Organization

Tools And Technology: The Mobile App Development Playbook

Traversing the mobile app development technology landscape is challenging — particularly due to the different native, hybrid, and web-based development approaches; the range of infrastructure...

• Downloads: 224
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For CIO Professionals

Report:Tracking The Renegade Technology Buyer

Understanding The What And Why Of Business Executives' Spending On Technology

After nearly a decade in hibernation, the business buyer has re-emerged as a major spender and force in IT spending. To better understand the return of tech spending outside the formal IT budget and...

• Downloads: 129
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For Application Development & Delivery Professionals

Report:Software Innovation In India

How Firms Can Best Capitalize On Software Development And Configuration Opportunities In India

The continued economic viability of software development in India, whether by independent software vendors (ISVs) or "captive" business units, depends less on pure labor arbitrage and more on...

• Downloads: 96
• Comments: 2
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For Sourcing & Vendor Management Professionals

Report:Measure Your Software Sourcing Maturity To Identify Improvement Priorities

Assessment: The Strategic Software Sourcing Playbook

Does your organization already practice strategic software sourcing, or is it still relying on reactive procurement? This report explains how to assess your software sourcing team's current state so...

• Downloads: 103
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For Sourcing & Vendor Management Professionals

Report:Services Contract Review Checklist

This contract review checklist is designed to be used by clients who are entering into new contracts or refining existing contracts. It covers 10 major categories of contract terms and provides...

• Downloads: 24
• Comments: 1

For Sourcing & Vendor Management Professionals

Report:Identify Your Current State As A First Step To Best-Practice Telecoms And Mobility Sourcing

Assessment: The Telecommunications And Mobility Sourcing Playbook

A potentially challenging but important first step in establishing a best-practice sourcing strategy for telecommunications and mobility services involves identifying the current state of your...

• Downloads: 233

For Sourcing & Vendor Management Professionals

Report:Case Study: HP Leverages Software Assets To Deliver Business Innovation To Automakers

Global automotive markets are being transformed by the combined effects of environmental concerns, the fast growth of emerging markets, and changing consumer behavior. In particular, the automotive...

• Downloads: 112
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For Sourcing & Vendor Management Professionals

Report:Assess Your Outsourcing Maturity To Improve Your Outsourcing Relationships

Today, many companies see outsourcing as a strategic function and seek help from IT services providers to build and operate their IT environment. Yet the result of the outsourcing trend is the...

• Downloads: 171
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For Sales Enablement Professionals

Report:Cloud Channel Trends, 2013 To 2014

A Critical Mass Of Channel Partners Are Embracing Cloud

Forrester recently surveyed channel partner company executives on their business model plans with respect to cloud computing. What we learned: After much gnashing of teeth (over marginalized...

• Downloads: 409
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For CIO Professionals

Report:New Dynamics Shape IT Services Spending

Changes Will Accelerate Over The Next 24 Months

The IT services industry is in the middle of a fundamental transformation of who it sells to, what services it sells, and how it delivers those services. Upstart vendors specializing in new...

• Downloads: 362
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For Sourcing & Vendor Management Professionals

Report:FAQs About Services Procurement Solutions

How To Source VMS And MSP Solutions Today

Forrester clients ask us many questions about services procurement software tools such as dedicated vendor management systems (VMSes) for contingent labor and broader services procurement tools for...

• Downloads: 819
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For Sales Enablement Professionals

Report:The Cloud Has Changed Channel Sourcing Dynamics For Software

Which Channels Are Customers Sourcing From?

In 2010, Forrester published a report on channel sweet spots to address how small and medium-size businesses (SMBs) source their software needs. Two years later, we're revisiting this topic to...

• Downloads: 162
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For Sourcing & Vendor Management Professionals

Report:Cloud Sourcing Models Dictate Sourcing Strategy

The Diversity Of Solutions Poses New Challenges For SVM Professionals

Anxious to take advantage of the rapid growth rates associated with cloud services, technology services vendors have developed a host of new solutions. These include pure infrastructure-as-a-service...

• Downloads: 255
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For Sourcing & Vendor Management Professionals

Report:A Quick Guide To Help You Prepare For An Oracle Software Negotiation

Three Areas You Must Understand If You Want To Save Money For Your Organization

Next time an Oracle sales rep steps into your office, remember this: You are facing some of the more motivated and experienced sales professionals in the software industry. They are well trained to...

• Downloads: 172
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For Sourcing & Vendor Management Professionals

Report:Cutting SVM's Gordian Knot Of Process Responsibilities

Processes: The SVM Practice Playbook

Many sourcing and vendor management (SVM) clients struggle to define the core process responsibilities of their job — and that's no surprise given the number of activities that SVM is...

• Downloads: 126
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For Sourcing & Vendor Management Professionals

Report:A Quick Guide To Help You Prepare For An IBM Software Negotiation

Three Areas You Must Understand If You Want To Save Money For Your Organization

IBM has been a major player in the software industry for decades. However, instead of simplifying its pricing and licensing over the years, IBM has become more complex as its product portfolio has...

• Downloads: 186
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For Sourcing & Vendor Management Professionals

Report:Selecting The Right Sourcing Models For Large ERP Services Deals

Best Practices To Decide When And How To Use Multiple Providers

Single-source versus multisource in large enterprise resource planning (ERP) services deals? This is an ongoing, yet critical, question for ERP clients. The question has no single right answer but,...

• Downloads: 167
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For CIO Professionals

Report:The Total Economic Impact™ Methodology: A Foundational Framework For Investment Decisions

Underlying any investment is the ever-present question of "What am I going to get for my money?" To answer this question, Forrester developed the Total Economic Impact™ (TEI) methodology. TEI...

• Downloads: 3043

For Sourcing & Vendor Management Professionals

Report:Optimize Management Of Telecom And Mobility Sourcing

Executive Overview: The Telecommunications And Mobility Sourcing Playbook

Over the next decade, telecommunications and mobility (T&M) technologies will play a critical role in the success of geographically distributed companies. Business professionals need their IT...

• Downloads: 134