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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Build FMC Into Your Unified Communications Sourcing Strategy
The key benefits of fixed-mobile convergence (FMC) are simple to understand: a) avoid duplicating costs for voice infrastructure by taking away desk phones for employees who aren't using them anyway,...
Multiflavor Options Build On BT's Ribbit Platform And Technology Partnerships
BT was a pioneer of fixed-mobile convergence (FMC), launching the first commercial offer in the UK in 2005 for consumers and small business. At the root of BT's early market leadership for FMC...
Four Lessons In Strategy Implementation
Convergence is happening today in the communications sector at multiple levels. This creates opportunities for telecom companies — notably in information and communications technology (ICT),...
This document provides vendor strategists with an overview of the enterprise mobility market in Asia Pacific in 2008-2012 based on interviews with leading enterprise mobility equipment/device vendors...
Market Overview: Firms Will Get Wi-Fi/Cellular Calling
As mobile device usage continues its uptick — as do its associated carrier costs — many companies are looking at dual-mode devices that can make calls over both carrier cellular and local...
But Adoption Will Take At Least Three Years
A single mobile device that allows calling over a mobile and wireless local area network (WLAN) network promises IT executives a potential way to decrease mounting mobile voice costs as minutes of...
Infrastructure And Services Converge To Make The Workplace Place-Agnostic
Enterprises see mobility as a top priority and seek to provide more mobility support to employees, implement solutions that provide seamless movement between networks, and formalize mobile policies....
While mobile phones are becoming ever more powerful in terms of processing power, features, and storage capabilities, connection speeds and usability lagging, and more and more companies in the...
Fixed Telcos' Consumer One-Phone FMC Services Face A Grim Future
One-phone services were designed to be the starting point of fixed-mobile convergence (FMC). But the mixed results from telcos' commercial launches over the past two years have highlighted several...
Mobility Becomes An Integral Part Of Firms' Network Strategy
Forrester broadly defines enterprise mobility as the ability for an enterprise to communicate with suppliers, partners, employees, assets, products, and customers irrespective of location. Mobility...
How Operators Can Influence Europe's Fixed-Mobile Substitution Trend
The ongoing fixed-mobile substitution (FMS) trend doesn't stem from all mobile users equally. We identify mobile users with very low mobile usage patterns, who represent about one-fourth of the...
SDP Deployment Requires Carriers To Cross Organizational Boundaries
Strategy professionals at communications service providers are challenged to expand revenue streams while supporting legacy technologies and next generation network initiatives. To efficiently deploy...
As many as 50% of European online consumers claim to know what integrated fixed and mobile phones are, reflecting a combination of consumer confusion and technology and market realities. The...