Forrester

For CIO Professionals

Tool:Assessing Process Readiness

For CIO Professionals

Tool:Assessing Technology Readiness

Discussion:The Process-Driven Business Of 2020

For Chief Information Officer Professionals

Blog:Three Barriers Holding Back CIOs

Today, with technology embedded in virtually every business process and market dynamics changing at a mind-boggling pace, the role of CIO is rapidly changing from a technology manager to a business...

For CIO Professionals

Tool:Large Vendors' US Revenues Projections Are Improving For The Rest Of 2010

For CIO Professionals

Tool:A Sample Readiness Assessment

Discussion:Cloud Broker

Discussion:Tablets Will Rule The Future Personal Computing Landscape

The paragraph about App development is very important. For me it is a success factor for the whole environment. Without easy to use GUI for business applications the hype will stop very quickly....

For CIO Professionals

Report:Use Social Computing To Boost IT Productivity

Is Social Computing use in IT a distraction? Not according to our latest research. Our survey of social media users indicates that IT staff increase productivity by adapting Social Computing to their...

• Downloads: 619

For CIO Professionals

Tool:Data Revisions Raise Computer And Software Investment In 2009

For CIO Professionals

Report:Microsoft And SAP Duet's New Vision For The Information Workplace In SharePoint

A New Duet Drives Critical Integration

Microsoft = knowledge worker software. SAP = business process. Despite extensive effort on the part of each vendor to encroach on the other's turf, this high-level analysis still holds. Hence, the...

• Downloads: 504

Discussion:BT 2020: IT's Future In The Empowered Era

Discussion:The Changing Cloud Agenda

I think there is a lot of business value in offering key business functions as cloud based software services to complement enterprise applications. Cloud is more than just another deployment option....

For CIO Professionals

Report:Effective Business Change Management Requires More Than A Wait-And-See Attitude

Business change management is a top corporate challenge. Changing people's beliefs and behaviors is demanding and difficult work; succeeding in the face of resistance, decreased productivity,...

• Downloads: 851

For CIO Professionals

Tool:Software Subscription Fees Are Only A Small Proportion Of All Software Spend in ANZ

For Chief Information Officer Professionals

Blog:An Active Year In Strategic Talent Management And More To Come In 2011

At Forrester, we think of strategic talent management as made up of four pillars: Recruiting, Performance (including succession and career development), Learning, and Compensation, which sit on top...

For CIO Professionals

Report:India Is At A Business Technology Crossroads

Indian CIOs Risk Losing Business Credibility If They Do Not Improve Their Understanding Of BT

A slow but relentless global revolution is sweeping traditional technology management. Historically, only IT organizations delivered technology for employee use. But this is changing: Technology use...

• Downloads: 150
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For CIO Professionals

Tool:Security Concerns Are Higher About Other New Technologies Than About Cloud

For CIO Professionals

Report:Leveraging Emerging Technology To Up The Ante On Customer Engagement

Responding To Rising Customer Expectations Requires New Approaches

Organizations are struggling to deal with the increasing need to improve the customer experience. They must not only deliver best-in-class products and services, but also optimize the quality of the...

• Downloads: 838
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For Chief Information Officer Professionals

Blog:Minnesota IT Bolstered Cross-Agency Collaboration With Microsoft Office 365

  This case study is from TJ Keitt's and my social business playbook report, “The Road To Social Business Starts With A Burning Platform.” A social business uses technology to...

For CIO Professionals

Tool:Enterprise/SMB Buying Of Communications Equipment Outpaces Telco Purchases

For CIO Professionals

Report:Inquiry Spotlight: Making Sense Of Scorecards, Dashboards, And Metrics

Forrester's inquiry analysis shows that evolving IT performance measurement and metrics has been near the top of most CIOs' to-do lists as they struggle to measure and communicate the value that IT...

• Downloads: 786

For Chief Information Officer Professionals

Blog:Live From New York — Process Excellence For Financial Services

Today I’ve had the opportunity to speak at and attend a conference about Business Process Management for financial services. Here’s what I’ve learned so far: Process practitioners...

Discussion:The CIO As Portfolio Strategist

Craig, great job of framing up a common and painful challenge in most organizations!

For Chief Information Officer Professionals

Blog:The Ten Potential Developments That Could Shape The Tech Market In 2012

At the end of December 2011, I wrote about the top ten tech market events of 2011. Last Friday, we published our global tech market forecasts for 2012 and 2013 (see January 6, 2012, “Global...