About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Sharyn serves CIOs. She leads Forrester's research into IT leadership, with a focus on the emerging world of business technology (BT). Sharyn delivers strategic guidance, helping enterprises identify best practices and identify vendors and technologies that help drive business success. Her current research agenda includes enterprise application strategies as well as IT planning processes and technologies. She also maintains a research interest in business process management (BPM); RFID; and other emerging technologies in consumer-driven and manufacturing industries such as life sciences, healthcare, and consumer products. In addition, Sharyn was a key contributor to the development of the Forrester Wave™ methodology to help clients accurately assess key vendors in a given technology-focused market.
Before joining Forrester, Sharyn spent several years as a consultant and project manager for Clarkston Consulting, a full-service professional services firm. She was responsible for the delivery of vendor selection and implementation projects involving SAP and other ERP applications, integration technology, and enterprise portals.
Sharyn holds a B.S. in computer information systems technology from Purdue University.
Strategic planning is more difficult than ever. Today's volatile economic environment means that IT must plan quickly, more flexibly, and more thoroughly. Plans that don't follow this path quickly...
CIOs are constantly working to run IT like a business — focusing on business orientation through capabilities like IT planning, portfolio management, and IT investment optimization. A myriad of...
Texas Health And CHRISTUS Health Both Have Entrepreneurial Execs
It's an exciting time to be a healthcare CIO. Technology advancements, healthcare consumerism, and government funding have created a perfect storm of opportunity for innovation. Forrester recently...
As firms look to squeeze value from technology, IT executives' ability to understand, quantify, and communicate the flexibility options of an IT investment becomes vital for business health....
Third-Party Apps Maintenance Is A Viable Option — Particularly In Tough Times
Paying in advance for rarely used upgrades of applications like enterprise resource planning (ERP) and other software makes little sense in today's economic environment. Representing one-third of...
As CIOs continue to evaluate business technology and plan for future investments, it is essential to accept the fact that the golden age of the Internet is ending. In the past decade, nearly all...
Continuously building knowledge is critical to improving the quality of your workforce, which is necessary now more than ever. But uncertain economic times mean human resources (HR) professionals...
CIOs Can Drive Better Tech Decisions — Even When Business Is Making Them
In Q4 2008, Forrester surveyed 1,104 IT decision-makers to find out how they set their budgets and allocated funds to different software types and initiatives. As part of this study, Forrester asked...
Data highlights from Forrester¿s November 2008 Global Economic Downturn Insights Online Survey.