About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Simon is vice president and principal analyst on the CIO research team focused on mobility and workplace experience. His research focuses on the role of the CIO in driving mobile strategy for employees, customers, and partners; mobile technology planning and road map development; and defining the technology requirements in an ever-changing work environment.
Prior to his current role, Simon was responsible for the growth and development of the CIO Group, Forrester's Leadership Board of more than 400 CIOs worldwide. Prior to assuming this role, he was vice president and research director for the infrastructure and operations and security and risk research teams. For three years, Simon developed and hosted Forrester's IT Forum EMEA, was based in Paris, and worked extensively with European clients. Before that, Simon was a principal analyst on the infrastructure and operations team covering personal computing, mobility, and client virtualization. He joined Forrester in 2000 as an analyst covering enterprise application integration and web services.
Prior to joining Forrester, Simon spent 10 years in technical book acquisitions and publishing with Addison Wesley and McGraw-Hill.
Simon holds a bachelor's degree from the University of Rhode Island in English and political science.
The global economy stands on the brink of a complete meltdown, but the impending threat to the 2009 IT budget is nothing new to infrastructure and operations (I&O) professionals: For years now,...
2008 will be a busy one for IT infrastructure and operations professionals. With CIOs openly espousing the benefits of server virtualization and losing sleep over the real costs of power leakage in...
As the global economy stands on the brink of a complete meltdown, the role of the security and risk management professional is never going to be more important than it is right now. With so many...
Look To Managed Hosting As An ITO And Colocation Alternative
Cloud computing is all the rage right now, as it offers some exciting new models and possibilities for IT infrastructure and operations; however, some companies have had bad experiences with...
With the global economy showing signs of life and the expectation of a better budget climate in 2010, bidding farewell to 2009 won't be hard. 2010 brings the promise of renewed energy and new...
Talking To Your CFO About Cloud Computing
Infrastructure and operations (I&O) is underfinanced, and those in the profession should know that they need to add new technologies if they want to lower their costs. The appeal of presence...
Smart Computing Drives The New Era Of IT Growth
Like the mainframe, personal, and network computing eras that have gone before it, "Smart Computing" will usher in a new era of technology innovation and growth. But, says Andrew Bartels, it will be...
Demystifying Client Virtualization
The traditional corporate desktop is quickly becoming a thing of the past, because it's difficult to manage, insecure, and inflexible. Thankfully, emerging client virtualization technologies have...
Taking The Fog Out Of Cloud Computing: Platform-As-A-Service
Cloud computing has generated a lot of interest, but what services exist to support this model? In an effort to cut through some of the hype and let you discuss their real benefits and drawbacks,...
Making iPhone Work In the Enterprise: Early Lessons Learned
Apple has proven adept at diverting the course of entire industries, their most recent shake-up being in the mobile device world with the iPhone. This visible diversion, which it surely is, has...
Client Security Purchases Miss The Mark
Security directors have failed to adapt to the changing security threat landscape. While the prevalence of malicious code has declined, reports of data security breaches have significantly increased....
Where The Jobs Are: 2009 US IT Occupation Trends
The economic slowdown is affecting everyone, including infrastructure and operations (I&O) professionals. With all the news of layoffs and bailouts, you couldn't be blamed for worrying about how safe...
The State Of Enterprise IT Security: 2008 To 2009
Forrester's recent security survey of North American and European enterprises shows hope for the current state of IT security. Thankfully, we found that the IT security organization continues to be a...
Redesign IT Roles To Drive IT Cost Reduction
When times get tough, executives start looking for ways to cut costs. In many cases, their cost-reduction strategies will require considerable input from the infrastructure and operations (I&O)...
Do You Know Your IT Cost Of Goods Sold?
Understanding your IT cost of goods sold can lead to a more agile and competitive organization. Cost of goods sold (COGS) includes the variable and fixed costs — for example, materials and...
Overcoming The Common Pitfalls Of NAC
Today's security professionals are faced with the challenge of extending application and data access to an increasing mix of users, supporting mobile workers, and remaining compliant to corporate and...
Server Virtualization Security: 90% Process, 10% Technology
There are no known vulnerabilities that can seriously compromise a virtual server based on hypervisor technology from Citrix/Xen, Microsoft, or VMware today. As vendors improve the control and...
Capacity Management In A Virtual World
With improved service performance, coupled with the rise of virtualization and the limits of hardware sprawl, Forrester anticipates improvements to the capacity management process. Data centers will...
Market Overview: Client Security
Protecting the organization's laptops and desktops is a crucial and never-ending battle for many IT professionals. Evolving security threats have led to a proliferation of security tools, increasing...
Landscape: The CIO's Mobile Engagement Playbook
Tablets are the darlings of hypermobile employees who want to be always connected and productive. They are the newest player in the mobile landscape and are even starting to be a viable alternative...
The Value Of A Green IT Maturity Assessment
If a CIO's first step toward greener IT is to make a maturity assessment, then the next step is to interview the IT infrastructure and operations department, where most green IT initiatives initially...
Key Questions For IT To Answer To Guide The Selection Of The Right Solution
With more and more enterprises going mobile, businesses will see a rapid increase in the number of mobile devices introduced to their employee populations in the coming years. The good news for IT...
The State Of SMB IT Security: 2008 To 2009
Forrester's recent security survey of North American and European SMBs provides some insight into the current state of IT security. We found that the IT security organizations for small and...
Assessment: The CIO's Mobile Engagement Playbook
CIOs, as the leaders driving technology strategy, must develop a mobile engagement strategy that embraces the needs of customers, partners, and employees. Don't get bogged down in the minute details...
Q&A: The Economics Of Green IT
Let's be clear: The driving force behind green IT is financial, not environmental. Even in the face of a worsening economic climate, twice as many organizations expect to accelerate their green IT...