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Based in Sydney, Australia, Tim serves CIOs. He helps clients better manage their IT departments and ensure IT is delivering the solutions required by the business. His research focuses on the key IT challenges for CIOs and IT departments in Asia Pacific, as well as providing insights into the technologies that will deliver significant business value over the next few years. He also assists clients with the design of IT organizations, IT governance and processes, and IT/business alignment.
Tim also works with members of The CIO Group in the Forrester Leadership Boards in Asia Pacific. In this role, he writes CIO-targeted research, answers or facilitates answers for individual members' business and technology inquiries, and facilitates CIO Group member exchanges and peer-to-peer discussions.
Tim comes to Forrester with more than 10 years of IT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted IT vendors in designing solutions to better fit market requirements and assisted user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.
Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of non-voice products on the high-speed 3G network. He also spent a number of years working as an independent ICT analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.
Tim is a highly regarded industry speaker, presenting regularly to CIOs and senior IT and business audiences at IT conferences in Asia Pacific and across the globe.
Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.
Similar to the Forrester Wave, this provider selection tool allows a user to enter its own weightings or use Forrester's default weightings to score particular BI consulting and systems integrators...
There are a number of different strategies for pricing or charging for consulting and systems integration (C&SI) projects in the market: time-and-expense, fixed-price, risk/reward, and value-based...
Forrester's Decision Tool Helps Companies Select A Business Intelligence Partner
The skills required for a business intelligence (BI) implementation are quite different from those required for other applications, so sourcing teams that are trying to hire BI services firms should...
IBM, CSC, And Wipro Lead, With THBS And Accenture Close Behind
In Forrester's 62-criteria evaluation of EMEA service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM), CSC, and Wipro lead the pack because of their broad and...
IBM And Infosys Lead The Pack, With Wipro Close Behind
In Forrester's 62-criteria evaluation of North American service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM) and Infosys led the pack because of their...
Today's enterprise extends beyond the physical reaches of the office — often to shopping malls, expositions, beaches, homes, and wherever customers need a service that the enterprise provides....
Introducing A Tool To Help Simplify The Selection Process
Sourcing executives trying to strengthen their relationships with business and IT users can do so by helping the users understand not just scope but the financial implications of their choices. One...
Five Steps Sourcing Professionals Will Need To Take
While many large enterprises have already made the move toward enterprise service-oriented architecture (SOA), other firms are just starting down this path now. And in many cases, no one in the...
Accenture Leads Many Excellent Providers
Forrester evaluated seven of the leading SAP implementation providers in the Australia and New Zealand (ANZ) market across approximately 100 criteria and found that Accenture established the...
Accenture And IBM Lead A Select Group Of Providers
Forrester evaluated leading SOA consulting and integration services providers across 50 criteria and found that IBM and Accenture have established early leadership thanks to their strong technical...
Australia's Department Of Defence Lays The Groundwork For A New Sourcing Strategy
For many IT sourcing customers, the arguments and potential legal battles concerning what is in scope and what is not — both for project work and managed services engagements — are...
For large IT projects, firms usually hire IT services partners to assist with the design, implementation, support, and management of the solution. The partners provide simple staff augmentation,...
Key Considerations For Global Sourcing Professionals
Global sourcing professionals often struggle to deliver an appropriate solution for their Asia Pacific employees or customers because of the many challenges that exist when rolling out IT solutions...
Some organizations that have made the commitment to SOA are not yet witnessing the full benefits. While this may be justifiable for some, in general it's not an acceptable outcome for either the...
Knowing when to use the best pricing model for your IT consulting and systems integration projects can be difficult to determine. This tool helps you better select the appropriate pricing model based...
This data chart examines the latest Forrester data on SaaS usage in China from the Enterprise Technology Adoption Survey, Asia Pacific, Q4 2007 and the Enterprise And SMB Software Survey, North...
What Sourcing Professionals Can Learn From One Government Agency's Innovative Approach To Managing Multiple Providers
The management of IT outsourcing providers has become all the more challenging as the market has shifted toward selective sourcing. A one-to-one relationship is now one-to-many — and the...
The move toward IT offshoring is already popular within the finance sector in Australia — particularly in the banking sector. Some firms have moved IT roles offshore to their own captive...
Buyers Have The Upper Hand As The Number Of Players Increases
The market for systems integration (SI) solutions is becoming more competitive as the traditional outsourcers, such as Computer Sciences Corporation (CSC), Electronic Data Systems (EDS), and KAZ...
As enterprise appetite for IT project work slows down, systems integrators and IT consultants are trimming staff and reining in growth plans to ensure continued profitability. This might affect their...
Beyond Managed Services To Business Transformation Deals
After many years of talking, IBM is finally delivering on its promise of business transformation outsourcing with many clients in the Asia Pacific region. This is enabling clients to align...
Many IT projects these days require service-oriented architecture (SOA) skills — however, SOA is one area where internal skills can be very thin on the ground. Therefore, it is often necessary...
But Much Can Be Learned From Best Practices In North America And Europe
While there is a clear trend toward Green IT sourcing and practice within the Australian and New Zealand economies, these firms lag their North American and European peers in their levels of interest...
High-Speed Mobile Data Moves Beyond The Road Warrior
The mobile telecom operators in Australia have recently taken part in a price, coverage, and speed war that has driven mobile services to become more affordable and better positioned for strong...
The Forrester Wave™ Vendor Summary, Q3 2007
Of all the SOA services providers, Accenture has the strongest focus on delivering business value to clients through SOA-based solutions. The company is making a major investment in SOA, and is...