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Based in Sydney, Australia, Tim serves CIOs. He helps clients better manage their IT departments and ensure IT is delivering the solutions required by the business. His research focuses on the key IT challenges for CIOs and IT departments in Asia Pacific, as well as providing insights into the technologies that will deliver significant business value over the next few years. He also assists clients with the design of IT organizations, IT governance and processes, and IT/business alignment.
Tim also works with members of The CIO Group in the Forrester Leadership Boards in Asia Pacific. In this role, he writes CIO-targeted research, answers or facilitates answers for individual members' business and technology inquiries, and facilitates CIO Group member exchanges and peer-to-peer discussions.
Tim comes to Forrester with more than 10 years of IT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted IT vendors in designing solutions to better fit market requirements and assisted user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.
Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of non-voice products on the high-speed 3G network. He also spent a number of years working as an independent ICT analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.
Tim is a highly regarded industry speaker, presenting regularly to CIOs and senior IT and business audiences at IT conferences in Asia Pacific and across the globe.
Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.
Business intelligence (BI) initiatives are unlike most other enterprise software projects. They do not fit well into the traditional software development life cycle (SDLC), and are notoriously...
Similar to the Forrester Wave, this provider selection tool allows a user to enter its own weightings or use Forrester's default weightings to score particular BI consulting and systems integrators...
Business Intelligence Services Dominate A $7.3 Billion Market
Information management solutions are moving to the center of IT strategies as a way of driving IT and business alignment and delivering real and visible value to the business. And wherever there is a...
There are a number of different strategies for pricing or charging for consulting and systems integration (C&SI) projects in the market: time-and-expense, fixed-price, risk/reward, and value-based...
Forrester's Decision Tool Helps Companies Select A Business Intelligence Partner
The skills required for a business intelligence (BI) implementation are quite different from those required for other applications, so sourcing teams that are trying to hire BI services firms should...
IBM, CSC, And Wipro Lead, With THBS And Accenture Close Behind
In Forrester's 62-criteria evaluation of EMEA service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM), CSC, and Wipro lead the pack because of their broad and...
IBM And Infosys Lead The Pack, With Wipro Close Behind
In Forrester's 62-criteria evaluation of North American service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM) and Infosys led the pack because of their...
Project Work Is Down But Has Growth Potential; IT Outsourcing Is Just Weak
The IT services market is behaving peculiarly in this tech downturn. While project-based IT consulting and systems integration work is now falling, it: 1) held up remarkably well until Q4 2008; 2) is...
Introducing A Tool To Help Simplify The Selection Process
Sourcing executives trying to strengthen their relationships with business and IT users can do so by helping the users understand not just scope but the financial implications of their choices. One...
Five Steps Sourcing Professionals Will Need To Take
While many large enterprises have already made the move toward enterprise service-oriented architecture (SOA), other firms are just starting down this path now. And in many cases, no one in the...
Accenture Leads Many Excellent Providers
Forrester evaluated seven of the leading SAP implementation providers in the Australia and New Zealand (ANZ) market across approximately 100 criteria and found that Accenture established the...
Accenture And IBM Lead A Select Group Of Providers
Forrester evaluated leading SOA consulting and integration services providers across 50 criteria and found that IBM and Accenture have established early leadership thanks to their strong technical...
In mid-2010, Forrester surveyed 598 CIOs and other senior IT managers across Australia, China, Hong Kong, India, Japan, and New Zealand on their current cloud implementations and their plans for and...
Australia's Department Of Defence Lays The Groundwork For A New Sourcing Strategy
For many IT sourcing customers, the arguments and potential legal battles concerning what is in scope and what is not — both for project work and managed services engagements — are...
For large IT projects, firms usually hire IT services partners to assist with the design, implementation, support, and management of the solution. The partners provide simple staff augmentation,...
Managing The Balance Between Cost Cutting And Business Priorities
With IT departments really feeling the pinch in 2009, there is considerable pressure on CIOs to make a concerted effort to cut costs while at the same time delivering the essential capabilities that...
This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the finance & insurance sector.
CIOs Should Step Cautiously — Not All Segments Are Market-Ready
CIOs in Australia and New Zealand (ANZ) are beginning to examine the impact cloud can have on their businesses. This is the first step in broad market adoption of cloud computing. Before they make...
Benchmarking Your Practice Against Your Global Peers
With the tightening of IT budgets in the Australian federal government due to the review of IT operations by Sir Peter Gershon, the considerable consolidation of public sector agencies at the state...
Cloud computing is coming to your organization — if it is not there already. However, most IT organizations in Australia and New Zealand (ANZ) do not have a full understanding of the impact...
Key Considerations For Global Sourcing Professionals
Global sourcing professionals often struggle to deliver an appropriate solution for their Asia Pacific employees or customers because of the many challenges that exist when rolling out IT solutions...
Some organizations that have made the commitment to SOA are not yet witnessing the full benefits. While this may be justifiable for some, in general it's not an acceptable outcome for either the...
CIOs Drive IT Efficiency To Free Up Resources For Business Priorities
CIOs across Australia and New Zealand are emerging from the global financial crisis with a renewed vigor to ensure they effectively meet the needs of the rest of the business. However, their keen...
Knowing when to use the best pricing model for your IT consulting and systems integration projects can be difficult to determine. This tool helps you better select the appropriate pricing model based...
This data chart examines the latest Forrester data on SaaS usage in China from the Enterprise Technology Adoption Survey, Asia Pacific, Q4 2007 and the Enterprise And SMB Software Survey, North...