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Based in Sydney, Australia, Tim serves CIOs. He helps clients better manage their IT departments and ensure IT is delivering the solutions required by the business. His research focuses on the key IT challenges for CIOs and IT departments in Asia Pacific, as well as providing insights into the technologies that will deliver significant business value over the next few years. He also assists clients with the design of IT organizations, IT governance and processes, and IT/business alignment.
Tim also works with members of The CIO Group in the Forrester Leadership Boards in Asia Pacific. In this role, he writes CIO-targeted research, answers or facilitates answers for individual members' business and technology inquiries, and facilitates CIO Group member exchanges and peer-to-peer discussions.
Tim comes to Forrester with more than 10 years of IT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted IT vendors in designing solutions to better fit market requirements and assisted user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.
Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of non-voice products on the high-speed 3G network. He also spent a number of years working as an independent ICT analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.
Tim is a highly regarded industry speaker, presenting regularly to CIOs and senior IT and business audiences at IT conferences in Asia Pacific and across the globe.
Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.
CIOs Should Step Cautiously — Not All Segments Are Market-Ready
CIOs in Australia and New Zealand (ANZ) are beginning to examine the impact cloud can have on their businesses. This is the first step in broad market adoption of cloud computing. Before they make...
Knowing when to use the best pricing model for your IT consulting and systems integration projects can be difficult to determine. This tool helps you better select the appropriate pricing model based...
Introducing A Tool To Help Simplify The Selection Process
Sourcing executives trying to strengthen their relationships with business and IT users can do so by helping the users understand not just scope but the financial implications of their choices. One...
But Much Can Be Learned From Best Practices In North America And Europe
While there is a clear trend toward Green IT sourcing and practice within the Australian and New Zealand economies, these firms lag their North American and European peers in their levels of interest...
Australia's Department Of Defence Lays The Groundwork For A New Sourcing Strategy
For many IT sourcing customers, the arguments and potential legal battles concerning what is in scope and what is not — both for project work and managed services engagements — are...
The move toward IT offshoring is already popular within the finance sector in Australia — particularly in the banking sector. Some firms have moved IT roles offshore to their own captive...
As enterprise appetite for IT project work slows down, systems integrators and IT consultants are trimming staff and reining in growth plans to ensure continued profitability. This might affect their...
The large drop of the Australian dollar against most currencies around the world has effectively increased the price of any IT solution sourced from outside of the country. On that basis, many IT...
This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the public sector.
This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the finance & insurance sector.
This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the manufacturing sector.
This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the retail and wholesale sectors.
This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the business services sector.
This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the utilities and telecommunications sectors.
For large IT projects, firms usually hire IT services partners to assist with the design, implementation, support, and management of the solution. The partners provide simple staff augmentation,...
Key Considerations For Global Sourcing Professionals
Global sourcing professionals often struggle to deliver an appropriate solution for their Asia Pacific employees or customers because of the many challenges that exist when rolling out IT solutions...
Five Steps Sourcing Professionals Will Need To Take
While many large enterprises have already made the move toward enterprise service-oriented architecture (SOA), other firms are just starting down this path now. And in many cases, no one in the...
There are a number of different strategies for pricing or charging for consulting and systems integration (C&SI) projects in the market: time-and-expense, fixed-price, risk/reward, and value-based...
What Sourcing Professionals Can Learn From One Government Agency's Innovative Approach To Managing Multiple Providers
The management of IT outsourcing providers has become all the more challenging as the market has shifted toward selective sourcing. A one-to-one relationship is now one-to-many — and the...
Challenges Ahead For Non-English-Speaking Countries
Software-as-a-service (SaaS), a new model for software licensing and distribution, has created huge levels of hype as it wins market share and mindshare with IT and business buyers. However, many of...