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July
1983 Forrester Research is founded by George F. Colony,
now Chairman of the Board and Chief Executive Officer, in the basement
of his home in Cambridge, Mass.
Nov. 1983 Forrester's first report, "The Professional Automation Report," is published. A stated corporate goal at that time was "to analyze a diverse set of emerging markets and issues." To this day, we continue to focus on technology as it enters and is accepted into the market.
1983 IBM signs on as Forrester's first client.
1983 NEC signs on as Forrester's first non-US-headquartered client.
Sept. 1987 Forrester's "Client/Server Computing" report predicts the fall of the mainframe and the rise of PC-based client/server computing systems. A seemingly outrageous call at the time, only Forrester makes it.
Nov. 1988 Forrester holds its first Forum in Boston, with content focused on client/server computing.
June 1989 "The New Corporate Network" report defines the movement away from proprietary SNA networks to TCP/IP networks.
Jan. 1993 Forrester's "PC Software's Big Chill" report predicts the consolidation of the desktop software market as a result of PC vendors' assembling PC and product suites and the replacement of DOS with Windows.
Jan. 1993 "The New Public Internet" report jolts readers with a shocking forecast: Forrester's prediction that the Internet will become a household tool.
June 1995 Headquarters moves to 1033 Massachusetts Avenue in Cambridge, Mass.
Sept. 1995 Forrester's "The Internet Economy" report is the first to forecast the growth of the Internet and home PC use from both a consumer and
business perspective, as well as their impact on everything from the economy to education.
Nov. 1996 Initial public offering of 2,300,000 shares.
Nov. 1996 Forrester launches www.forrester.com, making a complete line of technology research available on clients' desktops and giving clients immediate access to both the latest Forrester research and a three-year archive.
Dec. 1996 Forrester's first segmentation report, "Why Consumers Buy," lays the foundation for Technographics® and Forrester's proprietary consumer segmentation model. This model classifies consumers along three key variables: primary motivation, attitudes toward technology, and income.
May 1997 Business Week names Forrester to its "Hot Growth" list of small companies.
May 1997 Forrester holds its first European Forum in the UK — "Forrester Forum Europe: Profitable New Customer Connections . . . Making Money On The Internet."
July 1997 In the "Sizing Intercompany Commerce" report, Forrester accurately forecasts that business-to-business trade will be the primary driver of eCommerce, with cost and supply chain concerns as its focus.
Oct. 1997 Forbes includes Forrester in its "America's 200 Best Small Companies" list for the first time.
Dec. 1997 Forrester fields its first Consumer Technographics North America Benchmark Survey. Only the US Census surveys more consumer households. Technographics is now the longest-running and most comprehensive research program examining how consumers consider, buy, and use technology.
April 1998 Forrester B.V. — Forrester's Research Center in Amsterdam — opens, with research, sales, and operations staff in one European location. Eighteen percent of new clients in 1998 are European-based firms.
April 1998 Forrester holds its first Tech Leadership Forum, "IT On The Frontlines Of Commerce," in Chicago.
May 1998 The Boston Globe includes Forrester in its "Globe 100" list of top-performing companies in Massachusetts for the first time.
May 1998 Forrester's first Finance Forum, "Open Finance: Reshaping Competition In Financial Services," debuts in New York.
Sept. 1998 Forrester's "PC Industry Roller Coaster" report, the precursor to May 2002's "PCs: Still Stuck On Hold," calls attention to the future challenges for PC makers and retailers, including the emergence of Internet-connected network devices.
Feb. 1999 Forrester transitions all clients to eResearch, a new, more flexible delivery format that publishes research to www.forrester.com before being printed and delivered in hard copy. eResearch allows clients to dig deeper into the data underlying the research, personalize how they view and use the research, and quickly navigate the research and graphics.
Oct. 1999 Corporate headquarters moves from 1033 Massachusetts Avenue to 400 Technology Square in Cambridge, Mass.
Nov. 1999 "On An Unpredictable Internet, One Forecaster Dominates." Source: Dow Jones article about Forrester, November 18, 1999.
Nov. 1999 Forrester acquires Fletcher Research, a leading Internet research firm in the UK founded by former McKinsey consultants, now key contributors to Forrester's success.
Dec. 1999 Vice President of Research Mary Modahl's book, "Now or Never: How Companies Must Change Today to Win the Battle for Internet Consumers," is published. Modahl combines traditional demographics and data from Forrester's Consumer Technographics to predict that consumers will increasingly integrate the Internet into their daily lives and adopt technologies during the next 10 years. The book is on Amazon.com's Business Best Seller list for weeks.
Feb. 2000 Secondary public offering of 626,459 shares.
March 2000 William Bluestein, Ph.D., is promoted to president and chief operating officer. Since 1990, Bill held multiple leadership positions within the research group and strongly influenced the easy-to-use format and delivery of Forrester's research. Forrester analysts continue to strive to meet his high standards of excellence and to be recognized annually with The Bill Bluestein Award.
April 2000 In "The Demise Of Dot Com Retailers," Forrester foresees the impending dot-com crash. This report is the first to accurately predict that many dot-coms
are in weak positions and that many wouldn't survive the year.
May 2000 Forrester's UK Research Centre opens in London.
May 2000 Mary Modahl is named among Business Week's e.biz Top 25. In this article, Dennis H. Jones, FedEx CIO, says, "[Mary is] spot-on at identifying trends, and she can articulate them in a way people understand."
June 2000 "Those reports have made Forrester the E.F. Hutton of the Internet economy — when it talks, the industry listens." Source: Investor's Business Daily, June 19, 2000.
June 2000 Forrester's "eCommerce Integrators Exposed" report tells the truth about 40 mainstream eCIs: that none of them are clear winners across their strategy, marketing, design, and technology practices.
July 2000 Forrester's European home page launches, featuring content dedicated to research and Events in Europe.
July 2000 On-site TV studio opens, allowing live feeds between Forrester analysts and broadcast media around the world. CEO George F. Colony announces quarterly earnings on CNBC as the first transmission.
Oct. 2000 Forrester opens its San Francisco Research Center.
Oct. 2000 TechRankings™ launches, providing enterprise software selection and implementation advice. The interactive tool combines data
from hands-on lab testing and vendor research with strategic market analysis and insight about technology users' needs.
Oct. 2000 Forrester acquires FORIT GmbH, a market research and consulting firm known as "the Forrester of Germany," and rechristens it the Research Center Deutschland.
Nov. 2000 Forrester opens a Tokyo sales office and expands its presence in Australia.
Dec. 2000 Business Technographics® launches, surveying decision-makers at large North American companies to understand their spending levels, purchase plans, and the behavior of technology organizations.
Dec. 2000 Forrester's "Europe's UMTS Meltdown" report is the first industry analysis to question 3G profitability. The research predicts that the mobile Internet will not pay for UMTS investments and that by
2005, profits will be destroyed, unleashing major business failures
and industry consolidation.
Jan. 2001 "All this has placed a premium on the handful of industry consultants, such as Forrester Research, able to offer a non-partisan view. Its latest conclusions are dramatic." January 2001 Financial Times article in reaction to the December 2000 Forrester report "Europe's UMTS Meltdown."
March 2001 "[Principal Analyst Josh Bernoff is] the top TV industry analyst at Forrester Research, the authority on where TV is going." Source: Mike Wallace in a "60 Minutes" interview with Bernoff.
April 2001 "[Forrester] boldly predicted a year ago what other observers were no doubt privately thinking..." Source: Boston Herald, April 26, 2001, in response to Forrester's April 2000 report "The Demise Of Dot Com Retailers."
May 2001 Forrester forms a partnership with Milia, making Forrester the official research partner of the 2001 Think.Tank Summit Conferences in Cannes, France. Forrester is responsible for the content at the conference, as well as delivering a series of keynotes and selecting partners and panelists.
May 2001 Forrester's "The X Internet" introduces the next phase of the Internet. The X Internet, an extended and executable Internet, looks beyond the Web as we know it by putting more intelligent software near the user and connecting the Net to the physical world. Forrester predicts that by 2006, the X Internet will deliver a better user experience — and better business results — than were ever achieved during the dot-com boom.
Oct. 2001 Forbes includes Forrester in its "America's 200 Best Small Companies" list for the fifth consecutive year.
Jan. 2002 WholeView™ Research launches, providing unified guidance on customer trends, business strategy, and technology investments to help decision-makers collaborate and work more efficiently. WholeView is based on three distinct methodologies: Technographics, TechStrategy™, and TechRankings.
Jan. 2002 George F. Colony attends the World Economic Forum in New York, where he cochairs a session on risk management with CEOs from HP, Fluor, UPS, Lehmann Brothers, and Marsh McClennan. Colony also coauthors a position paper for the event about the X Internet and its impact on the developing world.
April 2002 The "Organic IT" report announces a computing revolution that for the first time will address the needs of business and IT executives. By radically overhauling and automating the four key technology constituents — networks, storage, software, and processors — businesses will be able to compete with vast new agility. This revolution has begun, and Forrester predicts that it will near completion in 2006.
May 2002 The Forrester report "PCs: Still Stuck On Hold" posits that only the growth of digital media will revive the PC market — and that until home networks catch on, the PC as command center can't be realized.
June 2002 Forrester launches the Technology Strategy Development Program, renamed Forrester Consulting, which helps senior executives make important strategic technology decisions about issues including organizational structure, competitive landscapes, and IT infrastructure.
July 2002 The Forrester Wave™ launches in the July 2002 report "Grading Apps For Order Inventory And Visibility." The Forrester Wave evaluates vendors and segments them into Leaders, Strong Performers, and Contenders. Each Forrester Wave is built on an open methodology and a straightforward algorithm that exposes raw vendor scores, key attributes, and weightings in an interactive spreadsheet.
July 2002 Fortune Small Business names Forrester to its "100 Fastest-Growing Companies" list, based on a three-year average
Aug. 2002 George F. Colony speaks at the White House about IT integration.
Aug. 2002 The Forrester Oval Program™ launches with The CIO Group. This member-driven research program, an exclusive offering for select executives worldwide, delivers fact-based insight and best practices that enhance decisions about technology change.
Sept. 2002 Dr. Therese Torris, Forrester's group director of research in Europe, participates in the World Economic Forum's European Economic Summit in Salzburg, Austria. Dr. Torris moderates a workshop of government and business executives who are making recommendations for Europe's information and communication technology goals.
Sept. 2002 CNBC broadcasts live from the Forrester
Television Summit in New York.
Oct. 2002 Business 2.0 names Forrester to its "100 Fastest-Growing Tech Companies" list, based on a three-year average.
Oct. 2002 Forrester's 10th TechRankings category launches. Business Intelligence joins Business Process Management, Integration Server, Marketing Automation Server, and other categories.
Nov. 2002 Forrester's Executive Strategy Forum receives the highest ever attendee rating.
Jan. 2003 George F. Colony attends the World Economic Forum in Davos, Switzerland, and is one of the leaders of a session called: "The Dot Com Meltdown, What Were We Thinking?" The members of the discussion concluded that the Internet in the long term is amazing and business-changing — and that the economic melt down pruned out weak, nonsensical business models.
Feb. 2003 Forrester acquires Giga Information Group. Together, Forrester and Giga enable companies to make better strategic decisions that maximize technology investments and achieve identifiable business results.
March 2003 Forrester is named the exclusive research partner for the ICT World Forum @ CeBIT, the most prestigious IT and communications event in Europe, held in Hannover, Germany. George F. Colony delivers the ICT World Forum keynote speech, and several senior Forrester analysts participate as moderators, interviewers, and coordinators for each session.
April 2003 Forrester's on-site TechRankings lab opens, creating a strong differentiator for Forrester in the technology assessment market and the ability to increase the number of hands-on product evaluations we perform.
April 2003 "[Principal Analyst] Henry H. Harteveldt knows a whole lot more about online travel booking than I'll ever know..." Source: Joe Sharkey, "Spam: The Next Frontier In Booking Your Trip," The New York Times, April 15, 2003.
May 2003 The Boston Globe includes Forrester in its "Globe 100" list of top-performing companies in Massachusetts for the sixth consecutive year.
May 2003 "And Forrester's bold 1999 prediction that U.S. consumer e-commerce would reach $108 billion by 2003 wasn't so far off. Despite recession, terrorism, and war, the number is expected to come close, at a projected $95 billion this year." Source: "The E-Biz Surprise," a Business Week special report, May 12, 2003.
June 2003 George F. Colony gives a keynote address, "Critical Emerging Factors in Technology," at the Business Council for the United Nations conference: "Net World Order: Bridging the Global Digital Divide." Colony's speech focuses on how emerging factors will affect the global impact of technology on business and society at large.
June 2003 George F. Colony, Forrester's founder, Chairman, and CEO, is named "CEO of the Year" by the Massachusetts Interactive Media Council (MIMC).
July 7, 2003 Forrester Research's 20th anniversary. Since 1983, Forrester has been synonymous with objective, cutting-edge research into how technology change affects business.
July 2003 Giga Information Group, a wholly owned subsidiary of Forrester Research, is appointed as an S-Cat Prime Contractor by Office of Government Commerce (OGC) Buying Solutions to supply the UK government with IT business information services. Significantly, it is the first time the appointment includes an IT business information firm.
July 2003 BtoB names principal analyst Jim Nail in the top 100 of its "Who's Who In The Business-To-Business Space" for the past two years.
Aug. 2003 In the article "Brand Killers," Fortune magazine validates Forrester's foresight by reporting, "Looking for a big TV audience to push your new deodorant? Try Wal-Mart's in-store TV screens, said to reach 100 million shoppers every month . . . . It makes you wonder how far-fetched Forrester Research was when it came to this conclusion in a 2002 report: 'Wal-Mart will become the next Proctor & Gamble.' As incredible as that sounds, don't discount it."
Sept. 2003 Forrester's "From Discs To Downloads" reveals a coming and massive power shift in the entertainment industry — CDs and DVDs will go the way of the LP and $700 million in lost sales will drive music and film industries to back new distribution channels.
Sept. 2003 Technology Marketing names vice president Lisa Pierce as the only female in the top 10 industry analysts for the second consecutive year in its "Influencers Report."
Dec. 2003 Forrester is recognized as the first to define the scope of offshoring when The Economist reports, "The debate has been brewing since a study by Forrester in 2002 claimed that 3.3m white-collar American jobs (500,000 of them in IT) would shift offshore to countries such as India by 2015."
Dec. 2003 Membership in the Forrester Oval Program — a division that provides specialized research, best practices, and private peer-to-peer meetings for title-specific groups of senior executives at $1 billion-plus companies — totals 290 by year-end.
Dec. 2003 By year-end, more than 100 Forrester analysts and executives have keynoted and contributed to industry-leading events, including the World Economic Forum in Davos, Switzerland as well as other regional WEF events in Athens, New York, and London; the Business Council for the United Nations conference; a briefing with direct reports to UK Prime Minister Tony Blair; TravelCom; Mobile Commerce World; and the New England Technology Summit.
Jan. 2004 George F. Colony attends his third World Economic Forum in Davos, Switzerland, and is one of six panelists in a session discussing the future of open source, a topic about which he enjoys sparking a highly controversial debate among attendees.
Jan. 2004 "Forrester Research is one of the most recognizable, trusted, and valuable brands in the technology research market." Source: America's Growth Capital, investment research provider.
Jan. 2004 In "Content Worth Watching," Outsell previews Forrester's new WholeView 2™ Research (see Feb. 2004), by providing this advice, "For organizations looking for a competitively priced 'whole view' IT advisory service that brings together Forrester's future-oriented business perspective with Giga's strong IT-centric view, WholeView 2 is content worth watching and represents a very solid alternative now available in the IT [research] arena."
Feb. 2004 Forrester launches WholeView 2 Research, a comprehensive, unified view of technology's impact on business — from deep information technology issues to broad strategic goals. WholeView 2 serves as the foundation for Forrester's Research, Data, Consulting, and Community product families and completes the company's integration of Giga Information Group.
Feb. 2004 Supply & Demand Chain Executive names Vice President Navi Radjou as one of only six "Analyst Pros To Know" in 2004.
March 2004 For the second consecutive year, Forrester is the exclusive research partner for the ICT World Forum @ CeBIT in Hanover, Germany. Keynote speaker and Forrester's chief strategy and marketing officer, Brian E. Kardon, references the recent Forrester call that the $2 trillion global technology market will increase 5% and advises attendees to plan for a golden age of innovation to begin around 2006.
March 2004 Forrester introduces Organic Business, an emerging business strategy that leads to greater productivity, more outsourcing, and the rise of a business services Internet.
May 2004 The Boston Globe includes Forrester in its "Globe 100" list of the top-performing companies in Massachusetts for the seventh consecutive year.
May 2004 Forrester announces updated offshore outsourcing projections: 830,000 American white-collar jobs will move offshore by 2005, representing a 38% increase from the original forecast in November 2002. The first to put a number on the scope of outsourcing, Forrester's forecast has been cited nearly 2,000 times in the media since the end of 2002.
May And June 2004 Forrester's GigaWorld IT Forums in Orlando, Fla. and Barcelona, Spain mark increased attendance while helping senior business and technology executives address IT spending and governance issues. Compliments on the Orlando event include Knowledge Capital Group's "ARInsider" saying, "Kudos are in high order to the vendor relations efforts going on at Forrester and the thought behind them. As we've noted before the 'Avis' (we're number two, we try harder) effect is growing. . . ."
June 2004 CNBC broadcasts live from the Forrester Finance Forum in New York for the second consecutive year.
June 2004 Forrester's Big Idea report, "Innovation Networks," outlines a new market ecosystem that will emerge to match global demand for innovation with worldwide supply. These Innovation Networks will ultimately reinvent the formula for success in regional, national, and global markets.
Dec. 2004 George F. Colony, Navi Radjou, and Bobby Cameron attend the Council on Competitiveness' National Innovation Initiative (NII) Summit at the Ronald Reagan Center in Washington, D.C. They joined other private-sector leaders, administration officials, members of Congress, and governors to discuss how innovation can drive U.S. competitiveness, prosperity, and security in the 21st century.
Jan. 2005 At the World Economic Forum in Davos, Switzerland, George Colony discusses "The Ubiquitous Technology Revolution." Chaired by John Markoff of The New York Times, the panel also included members from the US, Europe, and Asia.
Feb. 2005 Forrester realigns its global geographic regions to more closely mirror those of its growing international client base. The three regions now comprise: Forrester Americas (North, Central, and South America); Forrester EMEA (Europe, the Middle East, and Africa); and Forrester Asia Pacific (Japan, Korea, Australia, New Zealand, Greater China, Singapore, and India).
March 2005 In a survey of large European firms, Forrester finds that infrastructure consolidation will be a top priority during the next 12 months — especially for utilities and the public sector. Security and disaster recovery upgrades, packaged apps implementation, and PC refresh are also high on the priority list.
March 2005 A year after its inaugural quarterly CIO Confidence Poll, Forrester finds that the outlook for future industry health continues to be strong. Forty-five percent of CIOs polled expect to outspend 2005 budgets.
May 2005 Forrester's GigaWorld IT Forum in Dallas, Texas, sells out and attracts 900 attendees, the largest number in the event's nine-year history. Under the event's theme of "The Business Of IT: Visible Process Improvement," IT and business executives participated in more than 100 general sessions and nearly 900 one-on-one meetings with the 77 analysts on-site, in small group Executive Exchanges, and in roundtable discussions moderated by a Forrester analyst.
May 2005 The Boston Globe names Forrester to the "Globe 100" list of top-performing companies in Massachusetts for the eighth consecutive year.
June 2005 In Prague, the Czech Republic, Forrester's sold-out GigaWorld IT Forum attracts a major central and eastern European presence. Business executives from the UK, France, Germany, Sweden, Italy, Poland, the Czech Republic, and Hungary receive advice and direction on key topics. These range from effective IT sourcing strategies and integrated IT management to leveraging innovation to exceed customer needs.
June 2005 In the Forrester research report, "The Seeds Of The Next Big Thing," Chris Mines explains that the technology economy has shown pronounced growth cycles over the past 50 years, alternating with periods of technology digestion when growth slows. We are in such a digestion period right now; history strongly suggests that another growth wave of IT innovation will begin in 2007 or 2008.
July 2005 The Forrester Wave and TechRankings methodology are combined. The new Wave is a graphic that illustrates Forrester's call on competing products and suppliers. It uses an open methodology to evaluate companies on three dimensions — their current offering, their strategy, and their market presence — providing a true picture of the landscape with a quick glance.
Aug. 2005 Forrester strengthens its commitment to existing and new clients in South Africa with the appointment of Zion Group as its official independent sales representative. This move reflects a continued investment in supporting companies across Europe, the Middle East, and Africa.
Sept. 2005 Consumer Forum 2005 is held in New York City with 700 attendees. In addition to Forrester analysts, speakers included NFL Commissioner Paul Tagliabue, Target Vice Chairman Gerald Storch, Apple iPod leader Greg Joswiak, and Frog Design founder Hartmut Esslinger. The newsletter, Conferenza, calls the event "successful indeed."
Sept. 2005 To help clients tap into the Hispanic-American consumers' $575 billion worth of spending power, Forrester introduces the Hispanic-American Technology Adoption Study. By leveraging North American Consumer Technographics — the largest and longest-running technology adoption survey in the world — we can help clients understand the key differences between the Hispanic market and other consumer groups.
Oct. 2005 In its first ever pan-Asian survey, Forrester finds that IT budgets are up in Asia Pacific, with 36% of firms increasing their spending on technology in 2005, compared with 17% that are decreasing spending. A majority of the firms also have a positive outlook about the future — 53% expect the next 12 months to be good for their industry.
Nov. 2005 Over 400 business executives attend Forrester's Executive Strategy Forum 2005 in Cambridge, Mass. New research showcased emerging markets including India and China, IT innovation, and new IT architectures. Guest speakers included Virginia M. "Ginni" Rometty, senior vice president, enterprise business services, IBM Global Services, and Ralph J. Szygenda, group vice president and chief information officer, General Motors.
Nov. 2005 Navi Radjou's research report, "How India, China Redefine The Tech World Order,"
examines how the epoch-defining interplay of accelerators and decelerators affects the performance of Asian giants India and China and will shape high-tech industry relationships between the East and the West over the next two decades (2005 to 2025).
Dec. 2005 According to a Forrester survey of more than 5,000 US and Canadian online youth between the ages of 12 and 21, 87% of 15-year-olds use instant messaging, while nearly half of 12- to 14-year-olds have a mobile phone. "We are seeing a generation of young people for whom technology is not just a nice-to-have — it's a critical part of their lives," said Chris Charron, Forrester's vice president and research director.
Dec. 2005 Gretchen Teichgraeber, president and CEO of Scientific American, Inc., joins Forrester's board of directors. One of the publishing and media industry's most highly regarded executives, Gretchen represents an organization very much like Forrester. Both firms are global, forward-looking, and help companies and consumers understand the impact of technology on business and society.
Jan. 2006 Forrester alerts the consumer technology industry that it is leaving $3.8 billion in lost revenue on the table — unless it stops selling standalone products and starts selling digital experiences that integrate products, services, and content in a way that's easy for consumers to buy, install, and use.
Jan. 2006 Based on its first survey of 3,000 US Hispanic households, Forrester concludes that the Hispanic-American market — with $575 billion in spending power — embraces technology but prefers portable communication and music devices over PCs, home theaters, and video game systems.
Jan. 2006 In the report "European Mobile Forecast: 2005 To 2010," Forrester predicts that 60% of Europeans will have 3G (universal mobile telecommunications system) mobile phones by the end of 2010.
Jan. 2006 At the World Economic Forum in Davos, Switzerland, George Colony co-leads a workshop on Innovation Networks, titled "Making Innovation Real."
Feb. 2006 Outsell, Inc., a research and advisory service, reports that Forrester ranks No. 1 in overall client satisfaction with enterprise buyers.
Feb. 2006 Forrester states that 76.3 million US households will have camera phones by 2010.
Feb. 2006 A Forrester study shows that 55% of UK customers still visit a bank branch each month, mainly for routine tasks like depositing checks and withdrawing cash.
Feb. 2006 CNN cites Forrester's healthcare savings account adoption forecast as part of the network's special live coverage of President George W. Bush's State of the Union address.
March 2006 While physical music sales in Europe will decline by nearly 30% in value between 2005 and 2011, Forrester sees music downloads growing exponentially to help fill the gap. The European physical music market is forecast to decline from €9.1 billion in 2006 to €7 billion in 2011, but music downloads to PCs and mobile phones will help the overall music market actually increase to nearly €11 billion.
March 2006 Spending for online advertising grew by 28% to $12.4 billion in 2005 and will reach $26 billion by 2009, according to Forrester estimates.
April 2006 The largest number of IT and business executives in the Event's 10-year history attend Forrester's IT Forum 2006: GigaWorld at the Mandalay Bay Resort & Casino, Las Vegas.
May 2006 According to The 2006 State of Retailing Online, the ninth annual Shop.org study conducted by Forrester, online sales will top $200 billion this year — up from $100 billion just three years ago.
May 2006 For the ninth consecutive year, Forrester makes the Globe 100, an annual ranking by The Boston Globe of the 100 best-performing public companies in Massachusetts. Forrester is also named to the 100 Fastest Growing Tech Companies in 2006 by Business 2.0.
June 2006 In a recent survey of global analyst houses, vendors voted Forrester as the "most independent" and as having a "growing influence" on them. (Source: Lighthouse Analyst Relations.)
June 2006 George Colony is named an Ernst & Young Entrepreneur of the Year (EOY) Award winner for the New England region. Out of 95 nominations and 44 finalists, Colony wins for Business Services.
June 2006 Forrester warns that low revenue opportunities and the high investments needed for broadband triple play could result in an average cumulative loss of €3,700 per subscriber for Western Europe's incumbent telecom operators.
July 2006 Forrester delivers a wake-up call to US vendors. A report by Forrester analyst John McCarthy states that Metropolitan China leads the United States in broadband adoption. McCarthy notes, "The United States' early lead in Internet adoption is not a guarantee that the US will remain competitive as new technologies recast the Internet landscape."
July 2006 Forrester's North American Consumer Technology Adoption Study 2006 Benchmark Survey of 66,707 US and Canadian households finds that Gen Yers — 18- to 26-year-olds — are 73% more likely to research online and shop offline today than they were in 2004.
Sept. 2006 Forrester's first annual Security Forum in Atlanta for IT and business executives sells out. Laura Koetzle, vice president and research director of security research, notes, "Attendees are telling us that the Forum enabled them to be more successful in their jobs by providing them with the strategies, technologies, and governance to defend against future threats."
Sept. 2006 More than 400 business and technology senior professionals at Forrester's Technology Leadership Forum in Scottsdale, Ariz., learn that success in today's world requires balancing and benefiting from the unique relationships within a complex ecosystem — created by the competing influence of business stakeholders, end users, customers, and technology suppliers.
Oct. 2006 The two-day, sold-out Forrester Consumer Forum event in Chicago attracts more than 800 executives. Featured speakers include Jim Skinner, CEO, McDonald's; Michelle Peluso, president and CEO, Travelocity; and Mike Helton, president, NASCAR. Attendees learn that compelling digital experiences need to be grounded in a simple question: Is the human benefit more visible than the cutting-edge technology?
Oct. 2006 Forrester predicts that US online retail sales of the 2006 holiday season will reach $27 billion, a 23% increase over last year. Almost one-fifth of the nearly 4,000 consumers surveyed say that the Internet will be the place where they shop the most during the holidays.
Nov. 2006 George Colony is named a national Ernst & Young Entrepreneur of the Year (EOY) winner in the Services category. Colony is one of 11 national winners chosen from 250 entrepreneurs from 26 regions.
Nov. 2006 A recent survey of analyst relations professionals ranked Forrester No. 1 overall and No. 1 in "ease of doing business and professionalism."
(Source: Knowledge Capital Group)
Dec. 2006 A Forrester report on IT spending predicts that global purchases of IT goods and services will slow to 5% growth in 2007, reaching $1.55 trillion in sales. US purchases of IT goods and services will also grow 5% in 2007.
"This is a caution flag for IT vendors," says Forrester vice president Andrew Bartels. "Sales in the US — the largest single technology buying market in the world — will be hard to come by as CIOs reduce or delay IT purchases. The single most important variable impacting future technology spending worldwide is the state of the US economy."
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