Forrester

For Chief Information Officer Professionals

Blog:Read any good books lately?

I have. During the holiday break, I had the opportunity to spend a week on the beach in the Turks and Caicos islands (but that's another story).  One of the books I brought with me and...

For CIO Professionals

Report:Sustained Innovation Propels The Business Engine

Business Impact: The Innovation Playbook

"Innovate or die" is not just a catchy slogan — it's the nature of business today. Shortened business cycles, competitors entering and establishing market presence overnight, and social...

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For Chief Information Officer Professionals

Blog:How Much Time Do You Spend On Business Innovation?

That’s one of the questions we’re asking in our survey of business innovation practices, organizations, and technology use. For the last few weeks, Forrester has been fielding a...

For CIO Professionals

Report:Measure The Effectiveness Of The Strategic Planning Process

Performance Management: The BT Strategic Planning Playbook

The ultimate judges of any strategic planning process are the business technology (BT) users who need to produce business benefits with the technology. The goals, desires, and needs of this group are...

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For Chief Information Officer Professionals

Blog:Innovate Or Die: An Introduction To The CIO Innovation Playbook

 "Innovate or die" is not just a catchy slogan. It’s the way that businesses need to operate in this market-driven world. And, as technology underpins more and more products, services,...

For CIO Professionals

Report:The Empowered BT CIO

A Road Map For CIOs To Succeed In An Empowered World

Many pundits are writing the CIO's obituary. Your employees and the business are no longer relying on IT to provision and deliver technology. They are using technologies like social, mobile, cloud,...

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For CIO Professionals

Report:Building An IT Portfolio Management Function

The IT portfolio represents the collection of projects, expenditures, and existing technology investments. IT portfolio management includes oversight, management, and control of the current and...

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For CIO Professionals

Tool:Two Factors Define Four Distinct Workforce Segments

For CIO Professionals

Tool:The BT Portfolio Management Leadership Maturity Self-Assessment At A Glance

For Chief Information Officer Professionals

Blog:Rethinking “Time To Value” For BT Initiatives

  I had an interesting conversation with a Forrester client in response to an inquiry about the definition of “time to value” for technology solutions. When I received the...

For Chief Information Officer Professionals

Blog:Managing A Portfolio Of Innovations

CIOs consistently tell us that they want to exploit new technologies to drive innovation in the business. While many CIOs have groups chartered with R&D or new technology research, and most...

For Enterprise Architecture Professionals

Client Inquiry:How To Deal With "Private" Executive Technology Requests?

I would like to understand the best practice in terms of how to deal with "private" requests in a gentle way? What are the best practices in this field; do any exist? By "private" requests I mean...

For Chief Information Officer Professionals

Blog:Lessons On Innovation From Forrester's Forum For CIOs' Innovation Panel

I recently had the distinct pleasure of moderating a panel discussion on innovation at Forrester’s Forum For CIOs, where I was able to share the stage with Lawrence Lee, Sr. Director of...

For CIO Professionals

Report:It Takes An Innovation Network

Build/Buy Capabilities: The Innovation Playbook

Few firms have the resources and wherewithal to go it alone in the face of the current climate of almost continual business disruption. Just as a firm may look to partners and suppliers to complement...

• Downloads: 305

For CIO Professionals

Report:Empowered Business Technology Defined

The Future IT Organization And Its Implications For CIOs

The empowered era has brought about a paradigm shift for IT organizations. Employees and customers are no longer relying on IT to provision and manage technology. They are using social, mobile,...

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For CIO Professionals

Report:Fuel Business Growth Via The BT Innovation Portfolio

Portfolio Management: The Innovation Playbook

While many organizations believe that they can generate innovative ideas, few have defined processes to empirically evaluate the ideas and make the proper funding decisions on a case-by-case basis....

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For CIO Professionals

Report:Eight Ways CIOs Use Capability Maps To Embed Business In The Management Of IT

Business capabilities define what your organization does to execute its mission or support its position in the marketplace. These capabilities, such as "customer management," "product development,"...

• Downloads: 1184

For CIO Professionals

Report:Introducing The Forrester BT Leadership Maturity Model

A Self-Assessment Framework To Focus And Accelerate Your Transformation

Many CIOs struggle to answer two deceptively simple questions: 1) How are we doing, and 2) what should I prioritize? These questions invite a host of complexities, raising questions about the role of...

• Downloads: 598

For CIO Professionals

Report:CIOs Are Not Ready To Support Business Innovation

Benchmarks: The Innovation Playbook

While innovation is a hot topic among most of the organizations we work with, our recent survey of IT leaders indicates that a minority of firms have formalized their practices and processes. Only...

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For CIO Professionals

Tool:Two Factors Define Four Distinct Workforce Segments

For Chief Information Officer Professionals

Blog:Do Business Cases for "Must Do's"? Absolutely!

I am periodically asked whether a business case should be required for those projects that fall into the "must do" category - projects such as those required to meet regulatory or auditing needs,...

For CIO Professionals

Report:Forrester's Best Practices Framework For BT Portfolio Management Leadership Maturity

The role of today's CIO is less that of a technology steward and more that of an investment portfolio manager — trusted with the management of a considerable portion of an enterprise's funds to...

• Downloads: 857

For CIO Professionals

Report:CIOs: Step Up And Support Your Company's Customers

Budgets, Planning, And Measurement Of Customer Satisfaction Reside Outside Of IT Today

In today's technology-fueled marketplace, CIOs must provide the underlying systems, processes, and communications channels for interacting and engaging with the company's customers. CIOs that...

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For Chief Information Officer Professionals

Blog:Have You Changed Your Budget/Planning Cycle? We Want To Know

Many organizations have seen large swings over the past two years in IT spending on technology, business spending on technology, and the way that IT and business interact to best manage business...

For Chief Information Officer Professionals

Blog:Post-Sequester IT Strategic Planning

I'll leave it to the political pundits to read the tea leaves on the yes/no/how long of sequester-driven cuts to US government spending. What I will say is that a climate of cut-over-growth will...