Forrester Research : Analyst

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TJ Keitt

Senior Analyst serving CIOs

Blog: CIO Blog

TJ serves CIO Professionals. His research focuses on the business of collaboration software, which includes adoption, business models, pricing, and positioning, and how information workers affect the adoption and deployment of collaboration software within their business. His research of the collaboration space also deals with how these technologies are applied to facilitate interactions between companies — vendor to partner, vendor to supplier, vendor to customer — for purposes of marketing, product development, and innovation. In addition, TJ researches serious gaming, which is the use of games and gaming dynamics for business or educational purposes and the use of virtual worlds for collaboration and training. His work helps professionals understand the technology and demographic trends that are affecting the markets they serve and provides guidance on how best to position their products to meet these challenges. TJ has been cited in ComputerWorld and the Financial Times.

Previous Work Experience

Prior to joining Forrester, TJ was an analyst at a new product development firm, conducting voice of the customer and litigation-related market research for technology and other firms.

Education

TJ has a B.S. in public relations and an M.S. in applied communication research from Boston University.

Research Coverage:

Collaboration Platforms, Customer Experience Management, Enterprise Collaboration, Go-To-Market Strategies, Information Management, Messaging, Product & Solutions Strategies, Serious Gaming, Social Computing, Technology Product Strategies, Web 2.0, Web Conferencing

Reports (7)
Charts & Figures (20)

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Past 18 months (3)

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North America (5)
Europe (4)

7 results in Reports

TJ Keitt
IT Infrastructure & Operations
Forrsights For Business Technology

For CIO Professionals
Report:The State Of Collaboration Software Adoption
Firms Continue To Turn To Collaboration Software After Recession
TJ KeittApril 02, 2010
Collaboration software adoption grew during the recessionary years of 2008 and 2009, and we anticipate this continuing. Why? Changes in how businesses work internally and with their customers and...
- Downloads: 939
For CIO Professionals
Report:Navigating The Online Collaboration Suite Landscape
TJ KeittJuly 13, 2011
Moving collaboration workloads to the public cloud is an attractive proposition for content and collaboration professionals and information workers alike. Why? They're inexpensive to stand up and...
- Downloads: 663
For CIO Professionals
Report:The Real Value Of Virtual Worlds
A Guide For Hooking Business Customers And Partners With This New Technology
TJ KeittJuly 28, 2009
From the point of view of most business leaders, the utility of virtual worlds in business is not apparent. Heretofore, virtual world vendors have not done a particularly good job articulating the...
- Downloads: 601
For CIO Professionals
Report:Does Your IT Department Support The Needs Of The Mobile Workforce?
An IT Support Report Card On Employee Mobile, Social, And Collaboration Tools
TJ KeittAugust 17, 2011
In 2016, Forrester projects that 63 million US information workers will telecommute at least part-time. Our recent survey of 4,985 US information workers indicates we're well on our way to hitting...
- Downloads: 728
For Security & Risk Professionals
Report:Aim To Empower The Anytime, Anywhere Workforce
Business Impact: The Mobile Security And Operations Playbook
Benjamin Gray, TJ KeittMay 03, 2012
With two-thirds of the North American and European workforce reporting that they work outside of their corporate office at least occasionally every month, it's imperative that business leaders...
- Downloads: 659
For CIO Professionals
Report:Framing The Business And IT Impact Of Mobile And Remote Work
Business Leaders Must Focus On People, Technologies, And Facilities Management
TJ KeittJanuary 27, 2012
With two-thirds of the North American and European workforce reporting that they work outside a corporate office at least occasionally during a month, it's imperative that business leaders initiate...
- Downloads: 637
For Infrastructure & Operations Professionals
Report:Unified Communications And Collaboration Is Poised For Growth As Demand Rises
Market Landscape: The Communications And Collaboration Infrastructure Playbook
Henry Dewing, TJ KeittNovember 06, 2012
I&O professionals choosing unified communications and collaboration (UC&C) solutions today face a daunting array of solution types, capabilities, and business models. This report outlines a...
- Downloads: 426
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TJ Keitt

Senior Analyst serving CIOs

Research Coverage:

Refine your results

Date Range

Role

Topics

Industry

Region

For CIO Professionals

Report:The State Of Collaboration Software Adoption

For CIO Professionals

Report:Navigating The Online Collaboration Suite Landscape

For CIO Professionals

Report:The Real Value Of Virtual Worlds

For CIO Professionals

Report:Does Your IT Department Support The Needs Of The Mobile Workforce?

For Security & Risk Professionals

Report:Aim To Empower The Anytime, Anywhere Workforce

For CIO Professionals

Report:Framing The Business And IT Impact Of Mobile And Remote Work

For Infrastructure & Operations Professionals

Report:Unified Communications And Collaboration Is Poised For Growth As Demand Rises

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