About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
Design And Select Banking Platforms Based On Forward-Looking Target State Requirements
Forrester defined 14 requirements for the banking platform of the future — based on an updated view of banking IT in 2023 and Forrester's next-generation banking platform requirements. In...
Market Heat Returns After A Prolonged Cooldown
Forrester surveyed 29 vendors of globally deployed banking platforms on their 2012 deals. The results indicate a growing market: We counted nearly 20% more deals in 2012 than in 2011 among firms that...


Global Banking Platform Deals 2012 — Regions
The Q3 2012 Global Financial Services Architecture Online Survey Continues To Show A Focus On Transformation
Today's financial services firms often find that their application landscape is no longer able to cope with their most urgent business drivers. Forrester's Q3 2012 Global Financial Services...
Global Banking Platform Deals 2012 — Regions
Forrester surveyed 29 vendors of globally deployed banking platforms on their 2012 deals. Our analysis of these deals by region reveals that growth ranged widely — from slight shrinkage to...
1. Are there other banks that use SharePoint as a development platform? 2. What types of applications do they develop on SharePoint? 3. Are any of them developing on SharePoint 2010? 4. What are the...
2011 Saw Changes To Functional Demand But Not To How Functionality Gets Delivered
Forrester surveyed 25 vendors of globally deployed banking platforms on their 2011 deals and analyzed the results to find patterns in the functionality sold. Our analysis shows that the key...

Findings From Forrester's Q3 2010 Global Financial Services Architecture Online Survey
Forrester's Q3 2010 Global Financial Services Architecture Online Survey shows that many financial services firms need to refocus their application infrastructure strategies to fully align with...
TCS, Infosys, Sopra Banking Software, And Temenos Lead, With SAP, FIS, And Polaris FT Pursuing
In Forrester's 62-criteria evaluation of global banking platform vendors, we identified the eight most significant software providers — FIS, Infosys, Oracle, Polaris Financial Technology...

Banking IT In 2023 Becomes Banking IT Today As Well As Banking IT In 2026
Application development and delivery teams in financial services must design and select future-proof, forward-looking business applications capable of coping with future business scenarios. To...
The 2012 Survey Indicates Tighter Competition
In early 2012, Forrester surveyed 25 vendors of globally deployed banking platforms on their 2011 deals. Survey results indicate a consolidating market: Counted deal volume for firms included in the...

Be Strategic, Be Tactical, And Be Fast — The Multichannel Organization Revisited
Application development and delivery teams tasked with delivering rich and broad multichannel solutions are painfully aware that they will always be forced to set a course that balances rapid...
Some Are Less Global Than Others
Many off-the-shelf business apps are supposed to be global. However, the reality of what it really means to be global lies between off-the-shelf support and vast amounts of customization....