Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.


Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage:

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  • Application Development & Delivery
  • Banking
  • Application Development
  • For Application Development & Delivery Professionals

    Tool:Multichannel Strategy Best And Next Practices

  • For Application Development & Delivery Professionals

    Report:Key Requirements For The Banking Platform Of The Future

    Design And Select Banking Platforms Based On Forward-Looking Target State Requirements

    Forrester defined 14 requirements for the banking platform of the future — based on an updated view of banking IT in 2023 and Forrester's next-generation banking platform requirements. In...

    • Downloads: 750
  • For Application Development & Delivery Professionals

    Report:Global Banking Platform Deals 2012

    Market Heat Returns After A Prolonged Cooldown

    Forrester surveyed 29 vendors of globally deployed banking platforms on their 2012 deals. The results indicate a growing market: We counted nearly 20% more deals in 2012 than in 2011 among firms that...

    • Downloads: 157
    • Rating:
  • For Application Development & Delivery Professionals

    Charts & Figures:2012 Global Banking Platform Deals By Geography

    Global Banking Platform Deals 2012 — Regions

  • For Application Development & Delivery Professionals

    Report:The Transformation Imperative In Financial Services Defies Any Crisis

    The Q3 2012 Global Financial Services Architecture Online Survey Continues To Show A Focus On Transformation

    Today's financial services firms often find that their application landscape is no longer able to cope with their most urgent business drivers. Forrester's Q3 2012 Global Financial Services...

    • Downloads: 304
  • For Application Development & Delivery Professionals

    Report:Look For True Off-The-Shelf Support For Your Country

    Global Banking Platform Deals 2012 — Regions

    Forrester surveyed 29 vendors of globally deployed banking platforms on their 2012 deals. Our analysis of these deals by region reveals that growth ranged widely — from slight shrinkage to...

    • Downloads: 35
  • For Application Development & Delivery Professionals

    Client Inquiry:SharePoint As A Development Platform For Custom Applications

    1. Are there other banks that use SharePoint as a development platform? 2. What types of applications do they develop on SharePoint? 3. Are any of them developing on SharePoint 2010? 4. What are the...

    • For Application Development & Delivery Professionals

      Report:Global Banking Platform Deals 2011: Functionality

      2011 Saw Changes To Functional Demand But Not To How Functionality Gets Delivered

      Forrester surveyed 25 vendors of globally deployed banking platforms on their 2011 deals and analyzed the results to find patterns in the functionality sold. Our analysis shows that the key...

      • Downloads: 396
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    • For Application Development & Delivery Professionals

      Tool:Forrester Wave™: Global Banking Platforms, Q4 '12

    • For Application Development & Delivery Professionals

      Report:Application Infrastructure Strategies Affirm A Need For Greater Flexibility

      Findings From Forrester's Q3 2010 Global Financial Services Architecture Online Survey

      Forrester's Q3 2010 Global Financial Services Architecture Online Survey shows that many financial services firms need to refocus their application infrastructure strategies to fully align with...

      • Downloads: 370
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Global Banking Platforms, Q4 2012

      TCS, Infosys, Sopra Banking Software, And Temenos Lead, With SAP, FIS, And Polaris FT Pursuing

      In Forrester's 62-criteria evaluation of global banking platform vendors, we identified the eight most significant software providers — FIS, Infosys, Oracle, Polaris Financial Technology...

      • Downloads: 582
      • Comments: 2
      • Rating:
    • For Application Development & Delivery Professionals

      Report:Banking IT In 2023 Updated

      Banking IT In 2023 Becomes Banking IT Today As Well As Banking IT In 2026

      Application development and delivery teams in financial services must design and select future-proof, forward-looking business applications capable of coping with future business scenarios. To...

      • Downloads: 1229
    • For Application Development & Delivery Professionals

      Report:Global Banking Platform Deals 2011

      The 2012 Survey Indicates Tighter Competition

      In early 2012, Forrester surveyed 25 vendors of globally deployed banking platforms on their 2011 deals. Survey results indicate a consolidating market: Counted deal volume for firms included in the...

      • Downloads: 504
      • Rating:
    • For Application Development & Delivery Professionals

      Report:Best Practices: Multichannel Strategies In Financial Services

      Be Strategic, Be Tactical, And Be Fast — The Multichannel Organization Revisited

      Application development and delivery teams tasked with delivering rich and broad multichannel solutions are painfully aware that they will always be forced to set a course that balances rapid...

      • Downloads: 1148
    • For Application Development & Delivery Professionals

      Report:Are All Global Applications Truly Global?

      Some Are Less Global Than Others

      Many off-the-shelf business apps are supposed to be global. However, the reality of what it really means to be global lies between off-the-shelf support and vast amounts of customization....

      • Downloads: 149
     
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