Forrester

For Infrastructure & Operations Professionals

Client Inquiry:What Are The Trends Around Autonomous Cloud Deployment?

What are trends around building on top of Amazon (Web Services, cloud, EC2, etc.)? People in our organization were just "fooling around" with Amazon, but now it seems they are locked in and will go...

For Infrastructure & Operations Professionals

Report:Redefine Your Workforce Computing Policy To Empower Employees

Policy And Procedures: The Workforce Enablement Playbook

This report outlines Forrester's solution for IT infrastructure and operations (I&O) professionals solving workforce computing challenges. This report is designed to help you redefine your workforce...

• Downloads: 442
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For Infrastructure & Operations Professionals

Report:File Storage Costs Less In The Cloud Than In-House

We Calculate A 74% Cost Reduction, But It's Hard To Compare Apples To Apples

There's a great deal of hype surrounding cloud delivery models of all flavors, with the assumption that it will usher in a new era of cheaper, better IT. But most I&O organizations struggle to...

• Downloads: 943

For Infrastructure & Operations Professionals

Report:Updated Q2 2011: Are Converged Infrastructures Good For IT?

I&O Teams Should Use Converged Infrastructure To Accelerate IaaS And Deploy Complete Application Solutions

IT pros have most of the basic ingredients to cook up their own cloud-like infrastructure or support complex applications — but there's no recipe, and many ingredients just don't combine well....

• Downloads: 914

For Infrastructure & Operations Professionals

Report:Develop IT Infrastructure Metrics Using The Balanced Scorecard

Performance Management: The IT Infrastructure Playbook

This report outlines Forrester's solution for developing effective objectives and metrics to measure yourIT infrastructure. The process of implementing a comprehensive and useful program of...

• Downloads: 650
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For Infrastructure & Operations Professionals

Report:TechRadar™ For Infrastructure & Operations Professionals: Client Virtualization, Q3 2012

Burdened With Consumerization Pressures, I&O Turns To Client Virtualization To Deliver Flexible Workforce Computing

Over the past decade, seemingly every new year promised to be the year for client virtualization. But the market never exploded the way vendors and media predicted. Instead, I&O professionals viewed...

• Downloads: 650
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For Infrastructure & Operations Professionals

Client Inquiry:What Are The Storage Management And Storage Virtualization Adoption Trends?

We have storage management challenges that storage virtualization addresses directly. We are looking to gain insight into the industry with wide opinions regarding the maturity and adoption levels of...

For Infrastructure & Operations Professionals

Client Inquiry:How Can We Design A High-Availability Wireless Environment?

How can we design a "high availability" wireless environment —  specifically, what can we do besides increasing the number of access points (AP) for better coverage and redundancy and...

For Infrastructure & Operations Professionals

Tool:Mobile Application And Device Initiatives Are Key Priorities For Enterprises In 2010

For Infrastructure & Operations Professionals

Report:Lessons From Wall Street's I&O Leaders: Three Ways To Boost Server Infrastructure Results

Grow Vendor Management, Expand Shortlists, And Test Integrated Infrastructure

Forrester's recent interviews of I&O executives at top Wall Street firms yielded several counterintuitive insights. The most surprising? First, that tier two server vendors can now deliver the same...

• Downloads: 245

For Infrastructure & Operations Professionals

Report:Update 2010: Training And Recruiting Mobile Operations Professionals

IEEE Steps In With A Standard For Mobility Infrastructure Experts

Understanding mobile technology was a key priority for IT managers in June 2008 when Forrester originally published this report. Controlling cost was paramount and new investments were stagnated, but...

• Downloads: 215

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Rebooting Your IT Infrastructure And Operations In 2011

Empower Users With Desktop Transformation, Achieve Cloud Economics In The Data Center, And Improve Productivity With Industrialized Operations

In 2011, your business views IT as a source of productivity and competitiveness more than ever. At the same time, however, it's becoming much easier for empowered employees to act on their technology...

• Downloads: 748

For Infrastructure & Operations Professionals

Report:Evaluate New Converged Infrastructures To Underpin The Software-Defined Data Center

The Next Evolution Of IT Infrastructure For Supporting Fully Virtualized Environments Takes A Storage-Centric Approach

The transformation of virtual computing environments into fully software-defined data centers is disrupting the architecture of the underlying physical infrastructure. The recent wave of converged...

• Downloads: 354
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For Infrastructure & Operations Professionals

Client Inquiry:Best Practices For Service Desk And Desk-Side Support

We are looking for standards/trends/best practices in service desk and desk-side support for internal clients. For example: How much is/should/can be supported remotely? What are large companies...

For Infrastructure & Operations Professionals

Report:Improving The Ops In DevOps

Six Steps IT Ops Can Take To Build A Tighter Relationship With Development Groups

As IT organizations struggle to deal with the changing IT and business landscapes, the concept of DevOps (development + operations = DevOps) has been singled out by many as the way in which...

• Downloads: 722
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For Infrastructure & Operations Professionals

Client Inquiry:Can You Recommend Some Out-Of-Box Solutions For Change Requests And Tickets?

Can you recommend packages that out of the box can easily handle workflows for change requests and tickets?

For Infrastructure & Operations Professionals

Report:The Forrester Wave™: Enterprise Client Management Suites, Q2 2012

Symantec And CA Technologies Lead, With LANDesk Software, IBM, And Microsoft Close Behind

In Forrester's 62-criteria evaluation of client management suite vendors, we identified the 10 significant solution providers in this category — BMC Software, CA, Dell, Hewlett-Packard, IBM,...

• Downloads: 697
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For Infrastructure & Operations Professionals

Client Inquiry:What Are Some Best Practices Around Containing Internet Usage And Ensuring Cloud Services?

What are some best practices around containing Internet usage and ensuring cloud services?

For Infrastructure & Operations Professionals

Report:Evolve Your Operations Center For True Service Management

The operational hub of any well-run and complex organization is a strong operations center. In IT infrastructure and operations (I&O), this function is often fragmented into pockets that tend to be...

• Downloads: 191

For Infrastructure & Operations Professionals

Report:Cisco's Smart+Connected Communities Strategy (Part 1): Supporting Growth In Emerging Markets

Cisco's Smart+Connected Communities strategy has moved beyond concept stage with real business opportunities now emerging in several key hypergrowth markets. As distinct from other vendor's attempts...

• Downloads: 17

For Infrastructure & Operations Professionals

Client Inquiry:Environment Provisioning Self-Service Portals

We are looking for vendor software that could provide self-service portals to provision an environment and software that will allow us to create a logical data center with a shared infrastructure. We...

For Infrastructure & Operations Professionals

Client Inquiry:What Are High Availability Trends Within Continuity Programs At Financial Services Companies?

We are looking for trend and technology information regarding how financial wealth management and trading firms are using and adopting high availability technology within their continuity programs to...

For Infrastructure & Operations Professionals

Report:The State Of Infrastructure-As-A-Service Cloud Standards

Cloud adoption, particularly of infrastructure-as-a-service (IaaS), is still in the early-adopter phase, and as a result there are no set industry standards. For IT infrastructure and operations...

• Downloads: 1027
• Comments: 1
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For Infrastructure & Operations Professionals

Client Inquiry:How Should We Approach Consolidating Our Data Centers?

How should we approach consolidating our data centers?

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Green IT, Q4 2010

When building their green IT strategy, Forrester's IT infrastructure and operations (I&O) clients look for insight from multiple sources — including their peers. Forrester analyzed 146 green...

• Downloads: 336