About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
When servers in the cloud fall over, no one's rushing to stand them back up. Is the general mentality and service structure of a cloud service inherently different than that of a private hosted...

Improve Time-To-Market And Lighten Lab Management Burdens
Maturity, Acquisitions, And Enterprise Experience Drive Cloud Use Forward
With interest in and priority for investment in cloud rising, concern and challenges remain regarding what is (and isn't) a cloud computing service and which options are safe, mature choices. To help...

Improve Time-To-Market And Lighten Lab Management Burdens
It's one thing to say infrastructure and operations (I&O) professionals need to invest in infrastructure-as-a-service (IaaS) cloud computing; it's quite another to justify the financial and resource...
What are trends around building on top of Amazon (Web Services, cloud, EC2, etc.)? People in our organization were just "fooling around" with Amazon, but now it seems they are locked in and will go...
What are trends around building on top of Amazon (Web Services, cloud, EC2, etc.)? People in our organization were just "fooling around" with Amazon, but now it seems they are locked in and will go...
Navigating The Shifts In Computing Infrastructure
Over the past several years, we've seen two key cloud trends in the infrastructure-as-a-service (IaaS) space: 1) Public cloud adoption rates are highest among "informal buyers" (non-IT employees),...
From Scoping To Sizing To Incenting Use: Unconventional Thinking Is Required
Recent Forrester inquiries from enterprise infrastructure and operations (I&O) professionals show that there's still significant confusion between infrastructure-as-a-service (IaaS) private clouds...
Cloud Platforms: Foundational Systems Could Strengthen Your Preferred Service Providers
A growing number of public infrastructure-as-a-service (IaaS) clouds are coming to market that share the same underlying capabilities, technologies, and interfaces. Rather than build their clouds...

We're in the process of building out a transformational infrastructure road map for our IT and business executives. What are some best practices for such an infrastructure road map?
But You Can Be: Here's How
Cloud computing — a standardized, self-service, pay-per-use deployment model — provides companies with rapid access to powerful and more flexible IT capabilities and at price points...

Examining Peers' Investments In Private Cloud Reveals Uneven Spend
Almost one-quarter of the infrastructure and operations (I&O) professionals polled in our Forrsights Hardware Survey, Q3 2010 said that building a private cloud is a high or critical priority for...
Accenture And HP Lead A Strong Field Of Worldwide Providers
In Forrester's 40-criteria evaluation of IT consolidation consultancies, we found that Accenture and HP led the pack due to their breadth of capabilities and superior ability in business...
How should we approach consolidating our data centers?
Web Sites Are Great First Candidates For Cloud Deployment
It's one thing to say infrastructure and operations (I&O) professionals need to invest in infrastructure-as-a-service (IaaS) cloud computing; it's quite another to justify the financial and resource...
Over the past year, what changes have you seen in the channel relating to delivery of cloud services using a business partner as a resource (cloud builder, cloud provider, cloud consulting, cloud...
Cloud adoption, particularly of infrastructure-as-a-service (IaaS), is still in the early-adopter phase, and as a result there are no set industry standards. For IT infrastructure and operations...

Amylin Shaves 15% Off Its IT Budget By Incorporating Cloud Services
To keep pace with a changing business model and rapidly changing technology demands, Amylin Pharmaceuticals had to dramatically change the way it delivered IT infrastructure services. This required...