Forrester

For Marketing Leadership Professionals

Tool:Social Participation Soars Among iPad Owners And Intenders

For Security & Risk Professionals

Report:Apple's iPhone And iPad: Secure Enough For Business?

Better Security Options Allow Enterprises To Finally Say "Yes"

Apple's iPhone and the iPad have become increasingly popular. In 2007, IT dismissed the iPhone as insecure and unsuitable for enterprises. Three years later, the iPhone (and iPad) gives enterprises...

• Downloads: 2349

For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Downloads: 641
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For CIO Professionals

Tool:Forrester Wave™: Mobile Collaboration, Q3 '11

For CIO Professionals

Report:Mobile Is The New Face Of Engagement: An Executive Summary

This report summarizes the 28-page Forrester report "Mobile Is The New Face Of Engagement." By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. However,...

• Downloads: 1581
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For Marketing Leadership Professionals

Report:FaceTime Is The Second Coming Of Video Telephony — Again

Skype And Others Will Benefit From Apple's New iPhone 4 Hardware

Creating a successful strategy for consumer video telephony has eluded everyone bar Skype. Even the telecommunications industry itself has failed with this particular communications product:...

• Downloads: 464

For Sourcing & Vendor Management Professionals

Report:How The Adoption Of Several Important Emerging Technologies Affects Sourcing

Many sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying which...

• Downloads: 557

For Sourcing & Vendor Management Professionals

Report:Determine The Right Practices For Your Organization's BYOD Stipends

SVM Worries About Impact On Revenue Commitments And Discount Eligibility For Corporate-Liable Users — Don't!

This report answers three questions about enterprise mobile bring-your-own-device (BYOD) practices: 1) what the major trends are regarding BYOD adoption; 2) how firms are managing their BYOD programs...

• Downloads: 587
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For Infrastructure & Operations Professionals

Report:Develop Your Workforce Computing Balanced Scorecard

Performance Management: The Workforce Enablement Playbook

This report outlines Forrester's solution for developing effective metrics to measure the performance of your workforce computing initiatives. Identifying and implementing a comprehensive, relevant...

• Downloads: 122

For Marketing Leadership Professionals

Report:Forrester Research Mobile Adoption And Sales Forecast, 2010 To 2015 (US)

ForecastView Spreadsheet

Mobile Adoption Forecast (US): Total mobile subscribers and subscriptions including prepay subscriptions. Installed base of mobile handsets segmented by speed (2G, 2.5G, and 3G) and feature set...

For CIO Professionals

Report:Another Year Of Outperformance For The Tech Industry

Forrester's 2011 Tech Industry Predictions

In this report, we highlight macro trends and specific predictions that indicate the directions of growth and disruption for the technology industry in 2011.

• Downloads: 918

For Application Development & Delivery Professionals

Report:Application Delivery Must Enter The Age Of The Customer

A Roundtable Discussion With Forrester Analysts

Customers have more power today than ever before. They have tremendous influence and reach through social media, more options and choices for whom to buy from, and high expectations about how they...

• Downloads: 495

For CIO Professionals

Report:Smart Computing Connects CIOs With The Business

Sensors, Machine-To-Machine, Analytics, And Collaboration Help CIOs Solve Business Problems

It is no surprise that CIOs have shown keen interest in cloud computing, since its variations can help reduce IT's capital and operating costs and speed up delivery of projects. But many CIOs are...

• Downloads: 711
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For Security & Risk Professionals

Report:Address Complexity With Mobile Security And Operations

Strategic Plan: The Mobile Security And Operations Playbook

This report outlines the strategic vision of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives leading the development of their firm's mobile...

• Downloads: 616
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For Marketing Leadership Professionals

Tool:At The Very Minimum, Know The Profile Of The Mobile-Savvy Users You Are Targeting

For Application Development & Delivery Professionals

Report:SharePoint Adoption Faces Three Barriers: Mobile, Social, And Cloud

These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...

• Downloads: 172

For Infrastructure & Operations Professionals

Report:Build Your Workforce Computing Strategic Plan

Strategic Plan: The Workforce Enablement Playbook

Forrester's survey data shows that 50% of firms say investing in systems to improve engagement with customers and partners is a high or critical priority. And few areas of technology are as...

• Downloads: 195
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For Application Development & Delivery Professionals

Report:Building Mobile Apps? Start With Web; Move To Hybrid

Strategic Plan: The Mobile App Development Playbook

In the past year, we've handled more than 200 client inquiries regarding what technology approach best suits mobile app development needs. The most common question we field is: "Should we go with a...

• Downloads: 1859

For CIO Professionals

Report:Executive Overview: The CIO's Mobile Engagement Playbook

Executive Overview: The CIO's Mobile Engagement Playbook

CIOs have a deep responsibility to lead their company's journey to a world where billions of customers, partners, and employees wield touchscreen mobile devices. CIOs will need to expand their...

• Downloads: 508
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For CIO Professionals

Report:The Internet Crushes The Work/Life Boundary

An Empowered Report: It's Time To Plot The Path To A Work Anywhere Future

Broadband connections, mobile devices, and collaboration tools make employees productive from any location. Your employees know this already: Forrester's survey of more than 5,000 information workers...

• Downloads: 800

For Infrastructure & Operations Professionals

Report:Executive Spotlight: Top Priorities For IT Infrastructure & Operations Leaders, 2H 2011

Insights From The Forrester IT Infrastructure & Operations Council

Every six months, Forrester fields a survey to members of its IT Infrastructure & Operations (I&O) Council to ascertain their top priorities for the following six months. Forrester's I&O Council...

• Downloads: 915

For Security & Risk Professionals

Client Inquiry:How Can We Deliver A Secure Mobile Device Capability For The Android Platform?

We plan to offer business users the ability to use personally or corporate-owned mobile devices. We're planning to support both Android and iOS as an option. The security team is much more...

For Sourcing & Vendor Management Professionals

Report:It's Time To Reinvent Your PC Sourcing Strategy

For too many organizations, the accumulating piles of decaying PCs and spare parts are becoming intolerable, and it's time for a refresh. While some of your PCs may have survived the recession of...

• Downloads: 399

For Infrastructure & Operations Professionals

Report:Mobile Management Takes A 180-Degree Turn

Focus Quickly Shifts From Managing Mobile Devices To Managing Apps And Data

The managed mobile environment services market is about to go through a fundamental change. Currently, traditional providers focus on managing the device and its security. Moving forward, Forrester...

• Downloads: 1150

For CIO Professionals

Report:Welcome To The Empowered Era

An Empowered Report: Reinvent Yourself To Serve Empowered Customers And Employees

Your customers and your employees have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. To succeed in an era...

• Downloads: 1198