About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
The Language Of Levels Clarifies The Value Of Assurance
Consumer-facing web applications are beginning to rely on third-party identity providers (IdPs) for user identification, authentication, and attributes delivered at runtime. This reduces costs and...
A quick look into the survey: This forward-looking market research study about IT technology details security spending, priorities and challenges, as well as sourcing, organizational structure,...

Assessment Framework: The Identity And Access Management Playbook
An identity and access management (IAM) maturity model is necessary for assessing your current state against industry best practices, understanding your performance relative to that of your peers,...
Road Map: The S&R Practice Playbook
This report outlines the future state of Forrester's solution for security and risk (S&R) executives working on building a high-performance security program and organization. This report is designed...
An Empowered Report: Four Important Considerations When Going Mobile
Consumers are using an increasing number of smartphones and tablets to extend their online presence far outside the traditional home or office, and businesses everywhere are quick to capitalize on...
Benchmarks: The S&R Practice Playbook
The global downturn has constrained security budgets for several years now, and chief information security officers (CISOs) have become accustomed to taking on more responsibilities without...
Be Ready To Comply With Dynamic Regulatory Changes
Understanding the laws and regulations that govern data privacy across your organization is critical for any company, but it can be challenging. As a result, too many security and risk (S&R)...
Planning Helps Improve Security And Meet Regulatory Compliance Requirements
Hackers continue to break into critical databases across the globe, largely because of gaps in database security implementations and lack of cohesive controls. Although enterprises can pass...
How are banking companies using biometric technologies today? How urgent is the need to deploy such technologies?
We are currently exploring all remote access options, particularly SSL functionality. What kind of trends are you are seeing in these areas?
Which apps require more security versus less security?
We have three stores where we store user credentials. We're looking for a solution to synchronize them, and we want to avoid having to write our own programs to do this. Are there commercial...
The Six Vendors That Matter Most And How They Stack Up
In Forrester's 16-criteria evaluation of risk-based authentication vendors, we identified the six significant vendors in this category — CA Technologies, Entrust, iovation, RSA, Symantec, and...
Even as social media adoption surges across the enterprise, security and risk (S&R) professionals have yet to fully understand and mitigate associated legal, compliance, and security risks. S&R...
Clients Are Asking More Sophisticated Questions On SaaS
Software-as-a-service (SaaS) buyers are no longer asking just: "What is SaaS?" "Who offers SaaS?" and "Is SaaS secure?" Inquiries to Forrester in the first half of 2010 show that SaaS buyers are now...
Policy And Procedures: The Social Business And Collaboration Playbook
A clear social business policy is an essential guide for employees using social and collaboration tools for customer engagement and for internal or partner collaboration. While it takes a...