About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
With the increase in high-profile data breaches and the recent Federal Trade Commission (FTC) settlements that hold Facebook, Google, and Twitter accountable to strict privacy audit guidelines,...


Looking At The Opportunity Beyond The Obstacle
Build/Buy Capabilities: The Identity And Access Management Playbook
Reducing the costs of an identity and access management (IAM) solution has been a top priority for security and risk professionals for a long time. Although IAM solutions have matured significantly...

Future Look: The Identity And Access Management Playbook
This report outlines the future look of Forrester's solution for security and risk (S&R) executives working on building an identity and access management strategy for the extended enterprise. We...

Landscape: The Personal Identity Management Playbook
Although widespread adoption of personal identity management (PIDM) remains a few years away, the ecosystem of data lockers and authorization managers is already rapidly evolving. Firms ranging from...

In the future, consumers will manage their data through a concept that Forrester calls personal identity management (PIDM). Customers' control over their data affects the analytics performed on that...
Stakeholder Needs: The Identity And Access Management Playbook
This report outlines the stakeholder needs of the Identity And Access Management playbook. Forrester has identified lack of IT executive buy-in and attention as a chronic issue in projects related to...
Understanding The Fundamentals Of Effective Password Policies
Protecting access to information technology assets by using passwords is as old as the concept of IT security itself. Today, passwords remain a popular means of authentication. Each service guarded...
Forrester conducted an online survey fielded in July 2012 of 5,030 US online adults ages 18 to 88. For results based on a randomly chosen sample of this size (N = 5,030), there is 95% confidence that...
My organization is just beginning to externally expose services for our first native mobile application. We currently have a single sign-on (SSO) security infrastructure for our web applications....
Desktop or enterprise single sign-on (E-SSO) is a relatively easy way to provide end user convenience and to get started in identity and access management (IAM). The end user benefits of E-SSO are...
Plan Your Move To Risk-Based Authentication And Software-Based Tokens
The RSA breach presents IT security professionals with significant challenges regarding authentication and questions the security of the bulletproof hardware token hitherto thought to be invincible....

Vision: The Content Management Playbook
Successful management of content throughout its life cycle has never been more challenging. Customers and employees, operating in a social, mobile world, expect easy mechanisms to create and consume...
During the past three years, cloud-based identity and access management (IAM) solutions have become a viable and cost-effective alternative to on-premises, commercial off-the-shelf (COTS), or...

Looking At The Opportunity Beyond The Obstacle
Concerns about security are the most prominent reasons that organizations cite for not adopting cloud services. Therefore, creating more comprehensive security capabilities is a prerequisite for...

Strategic Plan: The Identity And Access Management Playbook
This report outlines the strategic vision of Forrester's solution for security and risk (S&R) professionals looking to build their identity and access management strategy (IAM). This report is...

For a new extranet portal, we're looking for the best way to authenticate strongly 5,000 users all around the world. What is the best way at this time? What way is the easiest to manage?