Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.


Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage:

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116 results in Everything

  • Media Mix
  • Marketing Leadership
  • Past 18 months
  • For Marketing Leadership Professionals

    Report:Digital Disruption Rattles The TV Ad Market

    New Consumer Viewing Behaviors Force The Industry Into A New Future

    Since its invention, TV has beaten back many challenges to retain its place as the king of the media plan. That won't change anytime soon, but the way advertisers plan and buy their campaigns will....

    • Downloads: 190
  • For Marketing Leadership Professionals

    Report:Evaluate Your Marketing Optimization Initiative

    Benchmarks: The Marketing Mix Optimization Playbook

    Few marketers have a structured approach to optimizing their marketing mix, often missing the opportunity to deliver better results with the same level of investment or to effectively reallocate...

    • Downloads: 205
  • For Marketing Leadership Professionals

    Report:Case Study: Mint.com Grows Its Business Using Game Mechanics

    Mint.com wanted to increase traffic from new and returning users to its site as well as deepen engagement and exposure to monetized elements. By employing a suite of game mechanics — including...

    • Downloads: 362
  • For Marketing Leadership Professionals

    Charts & Figures:Community Benchmarking Diagnostic

  • For Marketing Leadership Professionals

    Report:The Scientific Method Comes To Marketing

    Executive Overview: The Marketing Mix Optimization Playbook

    When making their investment decisions across the marketing mix, senior marketers face the constant challenge of coping with the proliferation of communication and engagement platforms while facing...

    • Downloads: 440
    • Rating:
  • For Marketing Leadership Professionals

    Client Inquiry:Best Practice Examples Of Integrating Television With Social Media

    What are some best practice examples of integrating television with social media — not just in content/programming terms, but also in advertising terms?

    • For Marketing Leadership Professionals

      The Email Marketing Playbook

      Graduate From Email To Integrated Messaging

      The rules for how to best message your users are changing. Now your customers check their email, text messages, and social media posts in parallel. Even trickier: People tap their inboxes from...

      • For Marketing Leadership Professionals

        Report:Make The Switch To The Customer Life Cycle

        Strategic Plan: The Customer Life-Cycle Marketing Playbook

        The customer life cycle provides a better explanation of modern marketing than does the traditional marketing funnel, but most marketers have not yet moved their organizations to the customer life...

        • Downloads: 977
      • For Marketing Leadership Professionals

        Report:Social Media Metrics That Matter

        Communicating The Right Data To Different Internal Stakeholders

        Social media contributes value to interactive marketing programs in many ways — but measuring that value is difficult. The sheer volume of social media metrics can quickly become overwhelming...

        • Downloads: 2531
        • Rating:
      • For Marketing Leadership Professionals

        Report:How To Interact With Tech Community Members

        Tech Marketers Can Guide BT Buyers To Positive Business Outcomes Through Community Interactions

        Many tech B2B companies have realized that a strategy of "build the community and they will come" typically fails. Choosing the right content, understanding members' linkages and interactions, taking...

        • Downloads: 253
      • For Marketing Leadership Professionals

        Report:Graduate From Email To Integrated Messaging

        Executive Overview: The Email Marketing Playbook

        The rules for how to best message your users are changing. Now your customers check their email, text messages, and social media posts in parallel. Even trickier: People tap their inboxes from...

        • Downloads: 447
        • Rating:
      • For Marketing Leadership Professionals

        Report:The ROI Of Social Marketing

        Business Case: The Social Marketing Playbook

        The demand has never been greater for marketers to validate and measure the benefits delivered by their increasing investment in social media. Marketers often frame this question as, "What is the ROI...

        • Downloads: 4947
        • Comments: 1
        • Rating:
      • For Marketing Leadership Professionals

        Report:Partner Up For Influencer Marketing

        Work With Key Collaborators To Identify And Engage Influencers

        Interactive marketers are often responsible for influencer marketing programs, particularly within business-to-consumer (B2C) organizations. But identifying and engaging influencers is both complex...

        • Downloads: 375
      • For Marketing Leadership Professionals

        Report:Advance Through The Stages Of Mobile Maturity

        Road Map: The Mobile Marketing Playbook

        This report provides a road map for interactive marketers who are responsible for mobile marketing. As consumer mobile adoption balloons and as hardware, software, and interfaces evolve, interactive...

        • Downloads: 1355
        • Rating:
      • For Marketing Leadership Professionals

        Report:Select Partners Who Support Your Goals

        Tools And Technology: The Digital Media Buying Playbook

        The linchpins of every effective media buyer's practice are the partner and vendor relationships that allow the buyer to create truly valuable customer experiences. The technology ecosystem for...

        • Downloads: 196
      • For Marketing Leadership Professionals

        Report:Profiling Brand-Loyal And Price-Conscious US Consumers

        A Technographics® Data Essentials Document

        Brand loyalty and price sensitivity guide consumers' purchasing decisions, but these qualities also create unique audiences that embody distinct social attitudes, technology engagement, and...

        • Downloads: 37
      • For Marketing Leadership Professionals

        Report:Win The Social Marketing Measurement Game

        Performance Management: The Social Marketing Playbook

        You've no doubt heard the question: "How do we know that social marketing drives sales?" But just as not all TV spots or billboards are intended to drive direct response, not every social marketing...

        • Downloads: 45
      • For Marketing Leadership Professionals

        Report:Coordinate Your Social Marketing Stakeholders And Resources

        Stakeholder Map: The Social Marketing Playbook

        Most large companies are now working on coordinating their social applications. At this stage, sharing the right resources is the biggest challenge. Interactive marketers must play the role of...

        • Downloads: 1050
        • Rating:
      • For Marketing Leadership Professionals

        The Digital Media Buying Playbook

        Create An Audience-Obsessed Digital Media Buying Practice

        Digital media buying is undergoing seismic change. Where there were once legions of junior staff managing relationship-based buys, there are now sophisticated real-time technologies. Participants...

        • For Marketing Leadership Professionals

          Report:Select The Right Interactive Agency In China

          Vet Interactive Agencies Against Four Key Criteria To Effectively Drive Your Marketing In China

          The opportunity for interactive marketing professionals to reach and win Chinese consumers via digital channels is enormous. But the threat of failure looms just as large for brands with a shallow...

          • Downloads: 103
          • Rating:
        • For Marketing Leadership Professionals

          Report:Manage Your Marketing Mix Modeling Vendors

          Performance Management: The Marketing Mix Optimization Playbook

          Successful optimization of the marketing mix requires careful coordination of multiple data streams, generation of insights from marketing mix models, and careful review of budget allocation...

          • Downloads: 167
        • For Marketing Leadership Professionals

          Report:Forrester Research Mobile Advertising Display And Search Forecast, 2012 To 2017 (US)

          ForecastView Spreadsheet

          Spending by companies on mobile and tablet marketing segmented by display and search. Includes data on mobile Internet users and spending by company size. Includes data dating back to 2005...

          • Downloads: 8
        • For Marketing Leadership Professionals

          Report:How Consumers Find Websites In 2011

          And Why Multitouchpoint Campaigns Will Drive Value, Not Just Traffic

          As in years past, natural search results, links, and personal emails are the most cited resources for finding websites. But take note: Social media — in particular social networks —...

          • Downloads: 831
        • For Marketing Leadership Professionals

          Report:Social Marketing Spending In 2011

          Benchmarks: The Social Marketing Playbook

          Despite the tremendous hype and even some pockets of success, our most recent social media benchmarking survey shows that social marketing is still at an early stage. In fact, most interactive...

          • Downloads: 1998
          • Rating:
        • For Marketing Leadership Professionals

          Report:Measurement Is A Digital Media Buyer's Best Friend

          Performance Management: The Digital Media Buying Playbook

          Every digital marketer knows that measurement is important, but levels of sophistication run the gamut from basic click-based measurement of one or two channels to seamless cross-channel measurement...

          • Downloads: 291
          • Rating:
         
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