For eBusiness & Channel Strategy Professionals
Use The IDEA Framework To Evolve Your Customer Experience
Mobile can transform your customer experience. With the adoption of smartphones, customers expect immediate access to relevant information or services when they reach for their phones in what...
- Downloads: 164
For Application Development & Delivery Professionals
Concur's Travel Organizing App Powerfully Combines Operational Awareness With Mobile Engagement
Customers' mobile mind shift means they expect service in their immediate context and moment of need. The battle for customers' attention and loyalty will be waged in mobile moments — any time...
- Downloads: 138