Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.

Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage

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  • For eBusiness & Channel Strategy Professionals

    Survey:European Technographics® Retail, Customer Experience, And Travel Online Survey, Q3 2011

    The European Technographics® Retail, Customer Experience, And Travel Online Survey, Q3 2011, surveyed 13,063respondents in the seven markets of France, Germany, Italy, the Netherlands, Spain,...

    • For eBusiness & Channel Strategy Professionals

      Survey:Asia Pacific Technographics® Online Survey, Q3 2011

      Forrester Research conducted an online survey in July 2011 of 7,085 consumers ages 18 and older in South Korea, Australia, Japan, metropolitan China (including Hong Kong, Shanghai, Beijing,...

      • For eBusiness & Channel Strategy Professionals

        Survey:Russian Technographics® Online Benchmark Survey, Q3 2011

        The Russian Technographics® Online Benchmark Survey, Q3 2011, surveyed 2,000 respondents in across Russia. This survey is based on online adults ages 16 and older (who are members of the...

        • For eBusiness & Channel Strategy Professionals

          Survey:European Technographics® Online Benchmark Survey, Q3 2011

          The European Technographics® Online Benchmark Survey, Q3 2011, surveyed 21,000 respondents in the eight markets of France, Germany, Italy, the Netherlands, Poland, Spain, Sweden, and the UK. This...