Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.


Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage:

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38 results in Everything

  • Forrsights For Business Technology
  • Infrastructure & Operations
  • Past 18 months
  • For Infrastructure & Operations Professionals

    Report:Hosted Virtual Desktops Versus Physical PCs: Understanding The Operational Cost Differences

    When considering hosted virtual desktops (also known as virtual desktop infrastructure, or VDI) as an alternative or in addition to physical PCs, it's difficult to find reliable information about the...

    • Downloads: 461
  • For Infrastructure & Operations Professionals

    Report:Five Steps To A Successful BYOC Program

    A Pragmatic Approach To Achieve Both Freedom And Security

    In 2012, as an I&O workforce computing professional, you will be faced with more people using their own computer for work than ever before. Many highly influential employees are already doing so, and...

    • Downloads: 1037
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:IT Will Skip Windows 8 As The Enterprise Standard

    But Workers Should Have The Freedom To Use Windows 8 Devices

    Windows 8 is the boldest release of the OS since Windows 95. Microsoft chose to discard the Start button in favor of a new look designed to tie together the PC, tablet, and, smartphone experience....

    • Downloads: 70
  • For Infrastructure & Operations Professionals

    Charts & Figures:The M2M Service Profile Is Significantly Different From Mobile Data Services

  • For Infrastructure & Operations Professionals

    Report:Benchmark The Performance Of Your Business Continuity Program

    Benchmark: The Business Technology Resiliency Playbook

    This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...

    • Downloads: 349
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Tablet Market Dynamics In Asia Pacific And Japan, 2012 To 2016

    Growing Tablet Support By APJ Enterprises Presents Opportunities For Vendors Beyond The Tablet Makers Themselves

    Tablet usage is growing rapidly across the globe, including Asia Pacific including Japan (APJ). Features like large screen size, portability, and ease of use allow consumers to use tablets to access...

    • Downloads: 292
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Build A Corporate App Store Into Your Workforce Computing Strategy

    I&O Should Manage Mobile Complexity Through A Corporate App Store

    Today, employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile applications to interact with employees, customers, partners, and suppliers....

    • Downloads: 345
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Server Virtualization Predictions For 2013

    The Battle Moves To The Management Layer

    I&O pros continue to rank the drive to improve IT infrastructure consolidation, availability, and agility — driven by virtualization — as a top priority. With nearly six in 10...

    • Downloads: 330
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Navigating Diversity In Operating Systems And Browsers

    Heterogeneity Is Here — And Mobility Is Driving It Further

    Infrastructure and operations (I&O) professionals face a splintered landscape of operating systems (OSes) and browsers, which complicates investment decisions tied to what they deploy and support for...

    • Downloads: 103
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Optimize IT Infrastructure Around Key Workloads

    Landscape: The IT Infrastructure Playbook

    The inside-out approach of engineers focused on technology for its own sake must stop: Your business cares about outcomes and holistic services, not server, storage, and network technologies. For too...

    • Downloads: 494
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Mobility Adoption Is Poised For Strong Growth In India

    An Improving Mobility Infrastructure And Ecosystem, Combined With Business And Workforce Demand, Is Fueling Growth

    The enterprise mobility market presents a huge opportunity for tech vendors in India, especially for telcos and systems integrators (SIs). Mobility is among the top priorities for business...

    • Downloads: 355
    • Comments: 2
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Server And Data Center Predictions For 2013

    This report outlines Forrester's solution for infrastructure and operations (I&O) executives working on data center infrastructure. This report is designed to help you build a road map for 2013. As...

    • Downloads: 399
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Strategic Benchmarks 2013: IT Infrastructure

    Benchmarks: The IT Infrastructure Playbook

    This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...

    • Downloads: 196
  • For Infrastructure & Operations Professionals

    Report:Continually Improve Business Meetings With Better Process And Technology

    If You're Not Planning Your Meetings, You're Planning To Fail

    With 37% of information workers spending an hour or more in meetings every day, it's crucial to make that time productive. Organizing the meeting and using the right collaboration tools is a great...

    • Downloads: 125
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem

    Landscape: The Workforce Enablement Playbook

    2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities...

    • Downloads: 66
  • For Infrastructure & Operations Professionals

    Report:Global Cloud Providers Need The Right Strategy To Enter The Public Cloud Market In China

    Securing The Right Partnership Model Will Be Critical To Success

    China's public cloud market is expecting strong growth until 2020. However, the combination of opaque Chinese government policies, unique business culture, and rapidly evolving perceptions of cloud...

    • Downloads: 344
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Build A Better Business Case For UC

    Business Impact: The Communications And Collaboration Infrastructure Playbook

    This report outlines Forrester's solution for IT infrastructure and operations (I&O) professionals who are building out communications and collaboration infrastructure. This report is designed to...

    • Downloads: 438
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Server And Data Center Predictions For 2012

    Continuation Of Old Trends And A Few Disruptions

    This report outlines Forrester's solution for infrastructure and operations executives working on data center infrastructure. This report is designed to help you build a road map for 2012. Looking at...

    • Downloads: 1112
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:The Enterprise Mobility Outlook For Asia Pacific In 2013

    Organizations Across The Region Will Invest In Five Key Areas As Workforce Demand For Mobility Continues To Rise

    This report gives enterprise mobility vendors guidance on how to identify business opportunities in Asia Pacific (AP) in 2013, providing insights into end user companies' telecom and mobility...

    • Downloads: 106
  • For Infrastructure & Operations Professionals

    Report:Cloud Strategies To Drive Telco Growth

    Telcos Should Provide Wholesale Infrastructure For Cloud Services

    Telcos can grow their revenue base beyond access and transport to offer a range of wholesale services that many cloud service providers (CSPs) may lack the ability or skills to build themselves....

    • Downloads: 1006
    • Comments: 1
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Prepare I&O For The "Internet Of Things"

    Five Key Dynamics That Will Help You Capture The Opportunity For Your Organization

    "Internet of Things" (IoT) solutions that machine-to-machine (M2M) technologies like RFID tags, GPS systems, and ZigBee sensors enable are gaining momentum as multiple forces align to drive adoption...

    • Downloads: 265
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Reinvent The Obsolete But Necessary CMDB

    The CMDB Is Flawed, But A SIS Will Prove Priceless To Service Management

    The once-promising configuration management database (CMDB) has failed — but the original CMDB promise has not. To benefit from trends such as automation, cloud computing, DevOps, and big data,...

    • Downloads: 632
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Habitat For Engagement: Unleash Workforce Potential With Agile Enablement

    Vision: The Workforce Enablement Playbook

    This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives responsible for "end user computing" — the delivery and support of technology and...

    • Downloads: 58
  • For Infrastructure & Operations Professionals

    Report:Unified Communications And Collaboration Is Poised For Growth As Demand Rises

    Market Landscape: The Communications And Collaboration Infrastructure Playbook

    I&O professionals choosing unified communications and collaboration (UC&C) solutions today face a daunting array of solution types, capabilities, and business models. This report outlines a...

    • Downloads: 426
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:M2M Connectivity Helps Telcos Offset Declining Traditional Services

    But They Are Poorly Positioned For The Larger Value-Added Service Opportunity

    Telcos face increasing pressure on traditional voice revenues and seek new revenues from services leveraging existing assets. Machine-to-machine (M2M) technologies, including radio frequency...

    • Downloads: 1208
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Avoid Tactical, Narrow Communications And Collaboration Infrastructure Strategies

    Strategic Plan: Communications And Collaboration Infrastructure Playbook

    This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders developing a communications and collaboration infrastructure (CCI) strategic plan. Developing such a plan...

    • Downloads: 164
 
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