Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.


Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage:

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26 results in Everything

  • Past 12 months
  • Shar VanBoskirk
  • For Marketing Leadership Professionals

    Report:2013 Interactive Marketing Predictions

    The Ultra-Connected Customer Will Upturn Marketing

    In 2013, the ultra-connected customer base will grow at a staggering pace, destabilizing marketing as you've come to know it. This report identifies the changes you'll see in your customers'...

    • Downloads: 620
  • For Marketing Leadership Professionals

    Report:Asia Pacific Online Advertising Forecast, 2012 To 2017

    China Dominates A Rapidly Growing Yet Cautious Market

    By 2017, marketers advertising with online display and search media in India, Australia, South Korea, Japan, and China will grow their investments at a 23% compound annual growth rate (CAGR) to...

    • Downloads: 144
  • For Marketing Leadership Professionals

    Report:Improve With Simple Innovations

    Continuous Improvement: The Email Marketing Playbook

    This report for interactive marketers is part of Forrester's email marketing playbook and provides our current recommendations for how to continuously improve your email marketing programs. By...

    • Downloads: 1089
  • For CMO & Marketing Leadership Professionals

    Charts & Figures:The Hartford Organizational Structure

  • For Marketing Leadership Professionals

    Tool:Forrester Wave™: Search Marketing Agencies Q4 '12

  • For Marketing Leadership Professionals

    Report:Compare Your Campaigns To 70 Others

    Benchmarks: The Email Marketing Playbook

    This report helps interactive marketers benchmark their email marketing campaigns against 70 of their peers that Forrester reviewed, from the consumer goods, retail, travel, financial services,...

    • Downloads: 1522
    • Rating:
  • For Marketing Leadership Professionals

    Report:The New Search Marketing Review

    Introducing Forrester's Search Marketing Review Methodology 2.0

    Paid search marketing and search engine optimization (SEO) are still mainstays in the interactive marketer's toolkit. And many legacy best practices still apply to paid search and SEO. However,...

    • Downloads: 385
    • Rating:
  • For Marketing Leadership Professionals

    Report:The New Messaging Mandate

    Vision: The Email Marketing Playbook

    This report lays out Forrester's vision of email marketing for interactive marketers: Integrate email into a multichannel conversation that includes a number of non-email communication vehicles. Why?...

    • Downloads: 953
  • For Marketing Leadership Professionals

    Report:Balance User Needs With Business Goals

    Strategic Plan: The Email Marketing Playbook

    This report articulates a strategic plan for how interactive marketers can improve their email programs today and create humanized, integrated messages in the future. We recommend marketers build...

    • Downloads: 251
  • For Marketing Leadership Professionals

    Report:The Forrester Wave™: Search Marketing Agencies, Q4 2012

    360i, iCrossing, And Performics Lead The Way Toward Discovery Marketing

    In Forrester's 25-criteria evaluation of search marketing agencies, we researched, analyzed, and compared seven agencies that have search marketing services at their cores. This report details our...

    • Downloads: 419
  • For Marketing Leadership Professionals

    Report:The Email Marketing Scorecard

    Assessment: The Email Marketing Playbook

    This report for interactive marketers explains how to assess your email marketing capabilities as well as the quality of the user experience for recipients of your marketing emails. Like Forrester's...

    • Downloads: 1555
  • For Marketing Leadership Professionals

    Report:The Best And Worst Of Paid Search In 2012

    Benchmarks: The Search Marketing Playbook

    Forrester applied an adjusted version of its search marketing review methodology to 300 paid search ads from the retail, travel, consumer packaged goods (CPG), media and entertainment, financial...

    • Downloads: 1118
  • For Marketing Leadership Professionals

    Report:Apply Best Practices To Your Email Marketing

    Processes: The Email Marketing Playbook

    This report highlights key processes that constitute best practices for interactive marketers whose responsibilities include email marketing. In an FAQ format, we address long-standing issues such as...

    • Downloads: 1071
  • For Marketing Leadership Professionals

    Tool:Forrester Wave™: SEO Platforms, Q4 '12

  • For Marketing Leadership Professionals

    Report:Choose The Right ESP For Your Needs

    Tools And Technology: The Email Marketing Playbook

    This report helps interactive marketers select tools and technologies for email marketing. Most email marketers outsource the delivery of their email marketing programs because it unburdens internal...

    • Downloads: 243
    • Comments: 1
    • Rating:
  • For Marketing Leadership Professionals

    Blog:Epsilon Emphasizes Email Product (At Last!)

      I had breakfast a week ago with Taleen Ghazarian, the VP of Strategy and Planning and Bob Zurek the new SVP of Products from Epsilon.  The meeting was to re-introduce me to...

    • For CMO Professionals

      Report:How To Organize For The Digital Future

      Assign An Owner To Digital Strategy, Governance, And Execution

      To survive the destructive forces of digital disruption, firms must use eBusiness and interactive marketing capabilities to become customer obsessed. Yet most current digital organizations are too...

      • Downloads: 550
      • Rating:
    • For Marketing Leadership Professionals

      Report:Value Your Subscribers More Accurately

      Performance Management: The Email Marketing Playbook

      This report, part of the email marketing playbook, provides interactive marketers with advice on email marketing performance management, with a focus specifically on list maintenance. We've outlined...

      • Downloads: 590
    • For Marketing Leadership Professionals

      Report:Defining DMARC

      A New Way For Emailers To Defend Themselves Against Email Fraud

      Hundreds of brands are hijacked by phishing scams every month, costing companies and ultimately their end customers billions. And existing methods to fight phishing like email authentication...

      • Downloads: 110
    • For Marketing Leadership Professionals

      Blog:Kicking Off Forrester's Search Marketing Wave(s)

      I’m doing it.  Waving three vendor categories at the same time.  And I can’t wait (seriously, no satire intended.) For those of you less familiar, Forrester’s Waves are...

      • For Marketing Leadership Professionals

        Report:How US Marketers Use Email

        Landscape: The Email Marketing Playbook

        Forrester periodically surveys marketers to get a pulse on how they employ the most veteran of tools in their interactive toolkits — email. We've found that more business-to-consumer (B2C) than...

        • Downloads: 921
      • For Marketing Leadership Professionals

        Tool:Forrester Wave™: Bid Management Software Providers, Q4 '12

      • For Marketing Leadership Professionals

        Report:The Forrester Wave™: SEO Platforms, Q4 2012

        Rio SEO Leads, With BrightEdge Following As A Strong Performer

        Forrester's 21-criteria evaluation of SEO platforms evaluates the four largest providers of tools for organic search auditing, ranking support, measurement, and project management: BrightEdge,...

        • Downloads: 375
        • Rating:
      • For Marketing Leadership Professionals

        Blog:Marissa Mayer Doesn't Fit Yahoo!'s Needs

        Yahoo! announced tonight that Google's Marissa Mayer would take over tomorrow as Yahoo!'s CEO and President.  Obviously Mayer has long experience in the space and brings good competitive...

        • For Marketing Leadership Professionals

          Report:The Forrester Wave™: Bid Management Software Providers, Q4 2012

          Kenshoo Leads, With IgnitionOne And Marin Software Following As Strong Performers

          In response to growing demand for bid management software, Forrester evaluated this category in addition to two others in separate Forrester Waves™: search marketing agencies and SEO platforms....

          • Downloads: 252
          • Rating:
        • For Marketing Leadership Professionals

          Report:Introducing Forrester's Email Marketing Security Review

          In 2011, marketer-collected data — specifically email addresses — became the target of highly sophisticated hacking scams launched against businesses and email marketing service...

          • Downloads: 127
         
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