Forrester Research : Analyst

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Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.

Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage:

Mobile Channel for Consumers, eCommerce

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Europe (6)
North America (6)

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Past 12 months
Brownlee Thomas

For Sourcing & Vendor Management Professionals
Report:The Future Of Telecommunications And Mobility Sourcing
Vision: The Telecommunications And Mobility Sourcing Playbook
Brownlee ThomasNovember 30, 2012
This report outlines Forrester's vision for communications technology and services sourcing. To ensure effective sourcing of telecommunications and mobility (T&M) services, IT sourcing and vendor...
- Downloads: 370
- Rating:
For Sourcing & Vendor Management Professionals
Report:Involve At Least Partial Outsourcing To Achieve A Global Communications Technology Vision
Outreach: The Telecommunications And Mobility Sourcing Playbook
Brownlee ThomasJune 06, 2012
Large multinational corporations (MNCs) recognize the need to define a global communications technology vision for the next three to five years to ensure competitiveness and sustainable business...
- Downloads: 226
For Sourcing & Vendor Management Professionals
Report:Distributed Organizations Need To Consolidate Communications Vendors
Business Value: The Telecommunications And Mobility Sourcing Playbook
Brownlee ThomasJuly 25, 2012
Forrester enterprise clients with distributed organizations are always interested in simplifying their increasingly complex communications environment. One aspect of this we often hear about is a...
- Downloads: 219
For Security & Risk Professionals
Charts & Figures:Client Inquiry Questions Show Numerous BYOD Concerns
Brownlee ThomasFebruary 15, 2013
For Sourcing & Vendor Management Professionals
Tool:Forrester Wave™: Managed Global MPLS Services, Q1 '13
Brownlee Thomas
For Sourcing & Vendor Management Professionals
Report:Communications Technology And Services Sourcing Strategy Evaluation Checklist
Brownlee ThomasJuly 31, 2012
Forrester enterprise clients with distributed organizations want to simplify management of an increasingly complex communications environment. This includes defining and then periodically reviewing...
- Downloads: 43
For Sourcing & Vendor Management Professionals
Blog:What I Learned About Telecom Pain At Forrester’s SVM Forum
Brownlee ThomasJune 29, 2012
I recently had several one-on-one meetings with SVM professionals at two Forrester SVM forums — in Vegas late May and Paris mid-June. One major pain point was mentioned by a number of our...
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Blog:Enterprise Connect 2013 Briefings And Sessions Indicate Mobile And Video Are Embedding In UC
Brownlee ThomasMarch 27, 2013
Last week I attended Enterprise Connect 2013 where I had over two dozen one-on-one briefings with UC technology and services vendors. Highlights included Microsoft’s keynote by Derek Burney...
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Blog:Optimize Telecommunications And Mobility Sourcing
Brownlee ThomasApril 09, 2013
Telecommunications and mobility (T&M) technologies will play a critical role in the success of geographically distributed companies during the next ten years. Business professionals need their...
For Sourcing & Vendor Management Professionals
Report:The Forrester Wave™: Managed Global MPLS Services, Q1 2013
Customers Have A Range Of Strong Options In This Mature Service Category
Brownlee ThomasMarch 27, 2013
In Forrester's 55-criteria evaluation of facilities-based managed global MPLS service providers, we identified and qualified 11 global network operators that offer networking services to...
- Downloads: 202
For Sourcing & Vendor Management Professionals
Report:Predictions 2013: Enterprise Telecom And Mobility Challenges And Opportunities
Mobility And Video Are Now Embedded, Social To Follow
Brownlee ThomasDecember 18, 2012
Three major trends are changing the focus of telecom and mobility sourcing: 1) mobile bring-your-own-device (BYOD) policies; 2) video collaboration; and 3) the rise of social business. Although 2013...
- Downloads: 603
- Rating:
For Sourcing & Vendor Management Professionals
Report:Determine The Right Practices For Your Organization's BYOD Stipends
SVM Worries About Impact On Revenue Commitments And Discount Eligibility For Corporate-Liable Users — Don't!
Brownlee ThomasJuly 03, 2012
This report answers three questions about enterprise mobile bring-your-own-device (BYOD) practices: 1) what the major trends are regarding BYOD adoption; 2) how firms are managing their BYOD programs...
- Downloads: 585
- Rating:
For Sourcing & Vendor Management Professionals
Blog:The Forrester Wave™: Managed Global MPLS Services, Q1 2013
Brownlee ThomasApril 01, 2013
Customers Have A Range Of Strong Options In This Mature Service Category In Forrester's latest deep-dive Forrester Wave™ evaluation of facilities-based managed global MPLS service...
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Report:Identify Your Current State As A First Step To Best-Practice Telecoms And Mobility Sourcing
Assessment: The Telecommunications And Mobility Sourcing Playbook
Brownlee ThomasMarch 22, 2013
A potentially challenging but important first step in establishing a best-practice sourcing strategy for telecommunications and mobility services involves identifying the current state of your...
- Downloads: 232
For Sourcing & Vendor Management Professionals
Report:Emphasize Flexibility In Telecom And Mobility Services Contract Negotiations To Reduce Risk
Processes: The Telecommunications And Mobility Sourcing Playbook
Brownlee ThomasOctober 09, 2012
This report is an update to "Emphasize Flexibility In Communications Service Contract Negotiations To Reduce Risk," originally published on October 9, 2012. This updated report outlines Forrester's...
- Downloads: 102
For Sourcing & Vendor Management Professionals
Report:Optimize Management Of Telecom And Mobility Sourcing
Executive Overview: The Telecommunications And Mobility Sourcing Playbook
Brownlee ThomasJanuary 22, 2013
Over the next decade, telecommunications and mobility (T&M) technologies will play a critical role in the success of geographically distributed companies. Business professionals need their IT...
- Downloads: 134
For Sourcing & Vendor Management Professionals
Report:Using New Communications Technology Models Shifts Strategy For Services Sourcing
Strategic Plan: The Telecommunications And Mobility Sourcing Playbook
Brownlee ThomasSeptember 04, 2012
Up until five to seven years ago, sourcing and vendor management (SVM) professionals responsible for telecommunications and mobility services provisioning focused mainly on delivering value by...
- Downloads: 239
For Sourcing & Vendor Management Professionals
Blog:T-Systems Needs To Be More Disruptive To Tackle Growth Opportunities
Brownlee ThomasOctober 17, 2012
Dan Bieler, Brownlee Thomas, Frederic Giron, Stefan Ried, Chris Mines, Pascal Matzke, Jennifer Belissent T-Systems hosted its 2012 analyst & sourcing advisor event recently. To be sure,...
For Sourcing & Vendor Management Professionals
Blog:SoftBank’s Sprint Rescue – What It Means For Sprint Enterprise Customers
Brownlee ThomasOctober 15, 2012
SoftBank plans to inject $20 billion ($12 billion cash and $8 billion of new capital) to acquire 70% of Sprint Nextel. The deal will give Sprint about $8 billion in new capital, which will be used to...
For Security & Risk Professionals
Report:Show Me The Loot!
Determine The Right Practices For Your Organization's BYOD Stipends
Brownlee ThomasFebruary 15, 2013
In this age of the empowered, tech-savvy worker, more and more employees are bringing their unsecured devices to work and using them for work activities. To prepare for this tide of devices,...
- Downloads: 124
- Rating:
For Sourcing & Vendor Management Professionals
Tool:Forrester Wave™: Managed Global MPLS Services, Q1 '13
Brownlee ThomasMarch 27, 2013

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Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Research Coverage:

Refine your results

Role

Methodology

Topics

All Topics

Industry

Region

Vendor

For Sourcing & Vendor Management Professionals

Report:The Future Of Telecommunications And Mobility Sourcing

For Sourcing & Vendor Management Professionals

Report:Involve At Least Partial Outsourcing To Achieve A Global Communications Technology Vision

For Sourcing & Vendor Management Professionals

Report:Distributed Organizations Need To Consolidate Communications Vendors

For Security & Risk Professionals

Charts & Figures:Client Inquiry Questions Show Numerous BYOD Concerns

For Sourcing & Vendor Management Professionals

Tool:Forrester Wave™: Managed Global MPLS Services, Q1 '13

For Sourcing & Vendor Management Professionals

Report:Communications Technology And Services Sourcing Strategy Evaluation Checklist

For Sourcing & Vendor Management Professionals

Blog:What I Learned About Telecom Pain At Forrester’s SVM Forum

For Sourcing & Vendor Management Professionals

Blog:Enterprise Connect 2013 Briefings And Sessions Indicate Mobile And Video Are Embedding In UC

For Sourcing & Vendor Management Professionals

Blog:Optimize Telecommunications And Mobility Sourcing

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Managed Global MPLS Services, Q1 2013

For Sourcing & Vendor Management Professionals

Report:Predictions 2013: Enterprise Telecom And Mobility Challenges And Opportunities

For Sourcing & Vendor Management Professionals

Report:Determine The Right Practices For Your Organization's BYOD Stipends

For Sourcing & Vendor Management Professionals

Blog:The Forrester Wave™: Managed Global MPLS Services, Q1 2013

For Sourcing & Vendor Management Professionals

Report:Identify Your Current State As A First Step To Best-Practice Telecoms And Mobility Sourcing

For Sourcing & Vendor Management Professionals

Report:Emphasize Flexibility In Telecom And Mobility Services Contract Negotiations To Reduce Risk

For Sourcing & Vendor Management Professionals

Report:Optimize Management Of Telecom And Mobility Sourcing

For Sourcing & Vendor Management Professionals

Report:Using New Communications Technology Models Shifts Strategy For Services Sourcing

For Sourcing & Vendor Management Professionals

Blog:T-Systems Needs To Be More Disruptive To Tackle Growth Opportunities

For Sourcing & Vendor Management Professionals

Blog:SoftBank’s Sprint Rescue – What It Means For Sprint Enterprise Customers

For Security & Risk Professionals

Report:Show Me The Loot!

For Sourcing & Vendor Management Professionals

Tool:Forrester Wave™: Managed Global MPLS Services, Q1 '13

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