Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.


Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage:

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  • Past 18 months
  • Marketing Leadership
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  • For Marketing Leadership Professionals

    Client Inquiry:How Can I Use My Brand To Create A Social Persona Or Tone Of Voice Within Social Channels?

    How do you effectively use your brand and/or brand presence to create a social persona or tone of voice within social channels? With most brands speaking in a natural tone, how can a brand further...

    • For Marketing Leadership Professionals

      Report:The Email Marketing Scorecard

      Assessment: The Email Marketing Playbook

      This report for interactive marketers explains how to assess your email marketing capabilities as well as the quality of the user experience for recipients of your marketing emails. Like Forrester's...

      • Downloads: 1545
    • For Marketing Leadership Professionals

      Report:Emerging Touchpoints Require A Marketing Mind Shift

      Vision: The Emerging Touchpoints For Marketing Playbook

      Emerging technologies — from smart objects and wearables to behind-the-scenes taxonomy tools — radically change how your customers think, act, and relate to others. Marketers who try to...

      • Downloads: 406
      • Rating:
    • For Marketing Leadership Professionals

      Charts & Figures:Measure Success Based On Where Each Social Program Fits Into The Customer Journey

    • For Marketing Leadership Professionals

      Report:The Right Way To Globalize Your Interactive Marketing Programs

      Provide Each Local Team With The Right Mix Of Assets And Support

      There are lots of reasons multinational companies' global and local interactive marketing teams are rarely on the same page: Global teams prefer uniform programs and technologies, local teams fear a...

      • Downloads: 331
    • For Marketing Leadership Professionals

      Report:The New Search Marketing Review

      Introducing Forrester's Search Marketing Review Methodology 2.0

      Paid search marketing and search engine optimization (SEO) are still mainstays in the interactive marketer's toolkit. And many legacy best practices still apply to paid search and SEO. However,...

      • Downloads: 383
      • Rating:
    • For Marketing Leadership Professionals

      Report:Win The Social Marketing Measurement Game

      Performance Management: The Social Marketing Playbook

      You've no doubt heard the question: "How do we know that social marketing drives sales?" But just as not all TV spots or billboards are intended to drive direct response, not every social marketing...

      • Downloads: 50
    • For Marketing Leadership Professionals

      Report:The Forrester Wave™: Interactive Attribution Vendors, Q2 2012

      Visual IQ, Adometry, And ClearSaleing Lead The Category

      In Forrester's 45-criteria evaluation of interactive attribution vendors, we identified and analyzed the eight significant providers in this category — Adobe, Adometry, C3 Metrics,...

      • Downloads: 895
      • Rating:
    • For Marketing Leadership Professionals

      Report:Case Study: Oreck Improves Media Spend ROI By Taking A Unified View Of The Customer

      Oreck decided it was time to get smart about impression delivery across multiple channels. Working with partner Knotice, Oreck created a unified view of the customer to effectively target and deliver...

      • Downloads: 282
      • Rating:
     
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