Forrester

For Enterprise Architecture Professionals

Report:Make EA Business-Focused, Strategic, And Pragmatic

Future Look: The EA Practice Playbook

This report outlines the future look of Forrester's solution for enterprise architecture (EA) professionals building a high-performance EA practice. It will help you understand the future of EA in...

• Downloads: 662
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For Enterprise Architecture Professionals

Report:Readiness Assessment For Information Strategy And Architecture Toolkit

Developing a cohesive information strategy that can deliver on current and future business needs is challenging. Building an information architecture is a highly collaborative endeavor, and to...

• Downloads: 57

For CIO Professionals

Report:CIOs Are Not Ready To Support Business Innovation

Benchmarks: The Innovation Playbook

While innovation is a hot topic among most of the organizations we work with, our recent survey of IT leaders indicates that a minority of firms have formalized their practices and processes. Only...

• Downloads: 382
• Comments: 1
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For CIO Professionals

Report:Develop Cloud Metrics Using The Balanced Scorecard

Performance Management: The Cloud Computing Playbook

This report outlines the performance management of Forrester's solution for CIOs working on developing effective objectives and metrics for their organization's cloud strategy. Crafting and measuring...

• Downloads: 678

For Enterprise Architecture Professionals

Report:The Forrester Readiness Assessment For High-Performance EA

• Downloads: 48

For CIO Professionals

Report:Assess Your Readiness To Plan BT Strategies

Assessment Framework: The BT Strategic Planning Playbook

Forrester's BT Strategic Planning playbook sets out Forrester's recommendations for how CIOs establish IT strategy development as a continuous process, working alongside business-unit leaders to...

• Downloads: 548
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For Infrastructure & Operations Professionals

Report:Build Your Workforce Computing Strategic Plan

Strategic Plan: The Workforce Enablement Playbook

Forrester's survey data shows that 50% of firms say investing in systems to improve engagement with customers and partners is a high or critical priority. And few areas of technology are as...

• Downloads: 195
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For Infrastructure & Operations Professionals

Report:Avoid Tactical, Narrow Service Management And Automation Strategies

Strategic Plan: The Service Management And Automation Playbook

This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their service management and automation (SMA) strategic plan. This is important as the...

• Downloads: 815
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For CIO Professionals

Report:The Who Of Business Technology Decision-Making

The BT Governance Collection: Stakeholders And Structures

Enterprise governance is about decision rights: who has input into decisions, who makes them, how are outcomes measured, and who is held accountable for those outcomes. Business technology (BT)...

• Downloads: 279

For CIO Professionals

Report:Introducing The New Cabinet-Level City CIO

Strategic CIOs Collaboratively Build The Foundation Of Smart Cities

Local governments must address the needs of diverse and often growing constituencies with limited and often dwindling resources — following that age-old mandate of doing more with less....

• Downloads: 91

For CIO Professionals

Report:Executive Overview: The CIO's Mobile Engagement Playbook

Executive Overview: The CIO's Mobile Engagement Playbook

CIOs have a deep responsibility to lead their company's journey to a world where billions of customers, partners, and employees wield touchscreen mobile devices. CIOs will need to expand their...

• Downloads: 508
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For Infrastructure & Operations Professionals

Report:Enhance Business Technology Resiliency With An Effective Crisis Communication Strategy

Communication: The Business Technology Resiliency Playbook

Year after year, when asked to name the top lessons learned from contingency plan invocations, organizations consistently cite that they underestimated how difficult it would be to communicate...

• Downloads: 141

For CIO Professionals

Report:The What And How Of Business Technology Decision-Making

The BT Governance Collection: Outcomes And Processes

Business technology (BT) governance concerns itself with decisions around investing in IT-enabled business change. As an integral part of business strategy, BT governance is exercised by senior...

• Downloads: 333
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For CIO Professionals

Report:Build Your Mobile Engagement Strategy

Strategic Plan: The CIO's Mobile Engagement Playbook

Mobile technology is rapidly evolving as a means for organizations to deliver new customer experiences, enhance customer value, and improve employee productivity. When combined with social, cloud,...

• Downloads: 549
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For CIO Professionals

Report:Selecting Technologies That Support The Business

Technology Vision Toolkit: The BT Strategic Planning Playbook

This toolkit is a companion to the "Track Tech Trends That Influence Business Strategies" report from the BT Strategic Planning playbook. It presents a simple yet effective tool for targeting...

• Downloads: 251

For CIO Professionals

Playbook:The BT Strategic Planning Playbook

Develop Effective BT Strategy

Today's executives are totally dependent on technology to achieve their organization's goals and objectives — without technology they cannot compete. CIOs increasingly play a vital role in...

For CIO Professionals

Tool:Traditional Virtual Server Hosting Costs For 100 VM Workloads

For CIO Professionals

Report:Building BT Governance Capabilities — A Practitioners' Perspective

The BT Governance Collection: Practitioners' Experiences

As technologies and markets change rapidly, senior executives need to revisit traditional IT governance. They need to identify and deploy next-generation practices to support the CIO's transition...

• Downloads: 165
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For Enterprise Architecture Professionals

Report:Drive Information Strategy Performance Management With Capability Models

Performance Management: The Information Strategy And Architecture Playbook

As capability maps become the prevailing form for modeling business architectures, capability-based planning is growing into an effective practice to map organizations' general path forward....

• Downloads: 202

For Infrastructure & Operations Professionals

Report:Avoid Tactical, Narrow IT Infrastructure Strategies

Strategic Plan: The IT Infrastructure Playbook

This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their IT infrastructure strategic plan for their facilities and the server, storage, and...

• Downloads: 475
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For CIO Professionals

Report:Unleash Innovation With Good Governance

Governance: The Innovation Playbook

Does your organization struggle to innovate? As organizations work to acquire and maintain competitive differentiation in a global marketplace, they often look to innovation as a key strategic...

• Downloads: 648
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For Enterprise Architecture Professionals

Report:Develop A Stakeholder-Focused Business Architecture Strategy

Strategic Plan: The Business Architecture Playbook

This report is designed to help business architecture (BA) leaders construct a strategy meeting the needs of the organization's key stakeholders. Many organizations are reinventing or redesigning...

• Downloads: 464
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For CIO Professionals

Report:Business Technology "Strategy On A Page" Toolkit

• Downloads: 107
• Comments: 11
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For CIO Professionals

Report:The CIO's Role In The Social Business Policy

Policy And Procedures: The Social Business And Collaboration Playbook

A clear social business policy is an essential guide for employees using social and collaboration tools for customer engagement and for internal or partner collaboration. While it takes a...

• Downloads: 301

For CIO Professionals

Report:Beyond Alignment: Readiness Assessment

Assessment Framework: The BT Strategic Planning Playbook

  Putting in place Forrester's BT strategy framework requires a business-savvy IT team to support and work with the business-unit leadership teams. It also requires the IT team to have...

• Downloads: 30