Forrester

For CIO Professionals

Report:Office 2013: A Breakthrough In Productivity

Highly Integrated With A Risk Of Lock-In

Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

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For CIO Professionals

Client Inquiry:Enterprise Social Networking Market Size And Trends

What are the trends in the market size for enterprise social networking in North America? How will growth and adoption change these next few years?

For CIO Professionals

Report:Integration: The Next Frontier For Enterprise Social

The "Social Layer" Ignites The Next Wave Of Social Technology Innovation

Enterprise social technology vendors have begun to actively position their offerings to meet integration requirements, and the term "social layer," which Forrester originally heard from Socialtext...

• Downloads: 850

For Chief Information Officer Professionals

Blog:Microsoft And Yammer Face A Sliding Doors Moment

In the wonderful movie Sliding Doors, Helen runs for a train and just makes it on as the doors are closing. Moments later we see her running again for the same train only to have the doors close a...

For Chief Information Officer Professionals

Blog:The Digital Disruption Changes Everything — Unless It Doesn't

I'm going to tell you a story of opportunity. I will warn you in advance that it paints the art of the possible, but ultimately it's a cautionary tale.  I have a 17-year-old son....

For CIO Professionals

Report:Leveraging Millennials To Drive Enterprise Social Initiatives

Investments in enterprise social technology continue to rise. At the same time, the bet on enterprise social initiatives becomes increasingly strategic. The stakes are high, the risk of failure looms...

• Downloads: 493

For CIO Professionals

Client Inquiry:SaaS-Based Document Sharing Vendors

We need to provide shared documents to various external partners. Services we’ve seen in the past feel like a simplified, web version of SharePoint and require some form of dual factor...

For CIO Professionals

Report:Staffing For SharePoint Success

SharePoint adoption continues to grow at a rapid pace. According to Forrester's July 2011 Global SharePoint Usage Online Survey, 57% of organizations surveyed have already deployed SharePoint 2010 a...

• Downloads: 628

For Chief Information Officer Professionals

Blog:SharePoint, Meet Yammer; Is It Time For Microsoft To Burn The Boats?

In collaboration, there are cloud vendors, on-premises vendors and hybrid vendors. Here's the thing; hybrid vendors are not really cloud vendors. What do I mean by that? Let's look at two...

For CIO Professionals

Report:Aligning Business And IT Around Innovation

Innovation Isn't Just About New Products

More than 95% of the enterprise budget decision-makers Forrester surveyed indicated that increasing IT capacity and resources for innovation is on their agenda for the next year, according to our...

• Downloads: 491

For Application Development & Delivery Professionals

Report:A SharePoint Custom-Development Strategy Is More Crucial Now Than Ever

Adoption Of SharePoint 2010 — A Serious Application Platform — Is Strong

The stage is set for a big upswing in custom application development on SharePoint. First, SharePoint Server 2010 adoption is very strong, and this version of the product has the strongest features...

• Downloads: 794

For Content & Collaboration Professionals

Client Inquiry:What Are The Critical Success Factors For Enterprise Social?

What are the critical success factors that a vibrant and viable internal social networking strategy must have for a large corporation (40,000-plus) with a diverse mix of social media experience (some...

For Chief Information Officer Professionals

Blog:Some Thoughts on 2012 Before The Holidays

We're just about to the end of 2012 (and according to the Mayan calendar, the end of time) so I figured it was about the right time to put together some thoughts on the year.  Let's...

For CIO Professionals

Report:IBM Case Manager Productizes The Information Workplace

The Information Workplace is moving from vision to reality. The best evidence is coming in the form of vendors offering broad, previously disparate functionality packaged together to solve common...

• Downloads: 274

For CIO Professionals

Report:The CIO's Role In The Social Business Policy

Policy And Procedures: The Social Business And Collaboration Playbook

A clear social business policy is an essential guide for employees using social and collaboration tools for customer engagement and for internal or partner collaboration. While it takes a...

• Downloads: 308

For Chief Information Officer Professionals

Blog:Collaboration Will Become More People-Centric In 2011 And Will Challenge C&C Pros

For a number of years now, Forrester has used the following definition for Web 2.0: A set of technologies and applications that enable efficient interaction among people, content and data in support...

For Application Development & Delivery Professionals

Report:SharePoint Enters Its Awkward Teenage Years

Customer Struggles With Social, Cloud, And Mobile Signal A Transition

Microsoft SharePoint is the centerpiece of many enterprises' collaboration and content strategies, but it isn't clear to us that enterprises will continue to invest in SharePoint to provide a broader...

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For CIO Professionals

Report:Staffing For Social Business And Collaboration Success

Skills And Staffing: The Social Business And Collaboration Playbook

All too often, IT approaches staffing for social business and collaboration initiatives as it would other IT-led projects. With a focus on providing the best technical solution possible, the...

• Downloads: 327

For CIO Professionals

Report:Assessing The Skills You Need From SharePoint Professional Service Providers

Implementing SharePoint can be a broad and complex initiative. Given the depth and breadth of the product it's not surprising that SharePoint professional services firms come in all shapes and sizes....

• Downloads: 381
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For Chief Information Officer Professionals

Blog:Enterprise Social, It's Time To...

My father was never one to use profanity, with one exception. In those instances when I was taking just too long to make a decision or show progress, he'd say, "Rob, it's time to ... or get...

For CIO Professionals

Report:Move From Ideation To Innovation

Ideation: The Innovation Playbook

Innovation is the number-one challenge for CEOs. And CIOs are increasingly asked to help solve the challenge by supporting innovation across the enterprise with new technology. The problem is that...

• Downloads: 865
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For CIO Professionals

Report:Ogilvy's 360 Digital Influence Leverages Social For Competitive Advantage

An Empowered Report

In the hyper-competitive online social marketing world two things differentiate the winners from the losers: creativity and client service. When Ogilvy's 360 Digital Influence group looked at...

• Downloads: 186

For CIO Professionals

Report:The Forrester Wave™: Enterprise Social Platforms, Q3 2011

IBM, Jive, NewsGator, And Telligent Lead A Rapidly Maturing Field

In Forrester's first ever, 62-criteria evaluation of enterprise social platform vendors, we found that IBM, Jive, NewsGator, and Telligent led the pack due to breadth and depth of functionality and...

• Downloads: 2603

For CIO Professionals

Client Inquiry:SaaS Enterprise Social Networks

Which enterprise social platforms vendors offer SaaS deployment models?

For Chief Information Officer Professionals

Blog:Office 2013 Launches

On Tuesday of this week, Microsoft launched Office 2013, the latest version of its flagship productivity suite. Forrester has released a report entitled Office 2013: A Breakthrough in Productivity; I...