About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
A Self-Assessment Framework To Focus And Accelerate Your Transformation
Many CIOs struggle to answer two deceptively simple questions: 1) How are we doing, and 2) what should I prioritize? These questions invite a host of complexities, raising questions about the role of...
In a previous post I highlighted that disruptive technologies don't even need to be implemented to be disruptive. The mere fact that vendors and other organisations are either creating or being...
In a recent media interview I was asked about whether the requirements for data visualization had changed. The questions were focused around whether users are still satisfied with dashboards, graphs...
"Google Apps," a suite of online productivity applications developed by Google, has remained a curiosity for the majority of business users in Asia Pacific (AP). While mainstream media frequently...
The maturity and sophistication of existing data warehousing (DW) implementations across the Asia Pacific (AP) region has been variable, to say the least. If the hype around big data is to be...

Business Goals: The BT Strategic Planning Playbook
Clear business goals lie at the heart of good strategy. Unfortunately, many organizations have aspirational goals that make strategic planning difficult at best, and they lack the mechanism to...

Springboard Research has witnessed strong interest - and uptake - from telco providers in delivering cloud computing services to both enterprise and small to medium-size clients. However, structural...
Springboard Research notes that rising interest in the implementation of private clouds is creating confusion in the market. More importantly, misaligned business expectations and unrealistic...
SAP's "dominance" as an enterprise application platform has slowly diminished over the past five years. Previously fueled by market optimism, relatively strong economic growth, and a heavy emphasis...
Springboard Research notes continuing concerns around information security and data residency when evaluating potential cloud service providers/solutions. We are also witnessing a slow - but growing...
Springboard Research notes a variety of factors that drive SMBs in growth markets either toward, or away from, Linux. Though a significant proportion of adoption today remains server-based, Linux...
Springboard Research notes rapid, rising interest in software-as-a-service (SaaS) and cloud-related offerings - despite the impending and inevitable fatigue from over-hype. As distinct from managed...
Springboard Research witnessed strong uptake of the development of mobile "micro-apps" within Asia Pacific (AP) enterprises during 2010. The majority of these applications were driven by internal...
Technologists love definitions. In fact, technologists particularly like arguing about definitions. The term "BT" for example, is constantly under debate. Is it IT or BT? What is BT anyway? How is it...
This document provides vendor strategists with an evaluation of Cisco's corporate restructuring announcement. Cisco's vision is explained and its network-centric offerings are analyzed. Additionally,...
Apple iPads are rapidly gaining attention in the consumer world, forcing enterprise IT to re-evaluate tablets as a potentially supported business device. Springboard Research believes that Apple...
Email has emerged as one of the leading enterprise applications for cloud computing over the last 12-18 months. Both Microsoft and Google have become the dominant enterprise players with VMware...
This document provides an overview of cloud computing in Australia and New Zealand for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and challenges,...
Australian Banks have often been at the forefront of global banking trends, or at the very least, fast followers that learn quickly from the mistakes of others. In Australia, mobile banking has...
Springboard Research notes continuing media and industry attention on the (perceived) lack of security in the cloud. While cloud computing does indeed come with many inherent security risks,...
Reporting Manager. Computer Systems Manager. MIS Director. IT Manager. Chief Technology Officer. Director Of IT. Chief Information Officer. It's not just a change of job title. It's the...
IBM has just announced that one of Australia’s “big four” banks, the ANZ, will adopt the IBM Watson technology in their wealth management division for customer service and...
This report provides an overview of the virtualization adoption trends in Asia Pacific, excluding Japan (APEJ) for vendor strategists. Survey data reflects over 450 interviews with CIOs, IT managers,...
I've been spending the last few months doing research and a number of speaking engagements and webinars on the evolution of Big Data in Asia Pacific. What has become clear is that APAC...
Following the recent successful integration of its latest acquisitions, Oracle is ramping up its marketing messages around cloud enabling enterprise data centres via what it is positioning as an...