About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.
Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.
Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.
Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.
The next-generation project management office (PMO) adds to the traditional PMO skill set of managing demand, providing oversight, and ensuring compliance by innovating through new practices and...
Materials To Implement A Scalable Project Architecture Review Process
Project architecture review is an essential practice EA teams should use to advance enterprise architecture strategies. A well-designed and transparent review process provides a counterbalance to...
This workbook contains several sample forms for capturing information about projects as part of an overall architecture review process. They represent several variations and styles and are based on a...
Metrics: The EA Practice Playbook
This report outlines the metrics for enterprise architecture (EA) impact of Forrester's solution for EA executives building a high-performance EA program. Developing and executing a metrics and...

This presentation describes a scalable architecture review process. Its characteristics are typical of a second- or even third-generation process used in a medium or large IT shop. EAs should...
This workbook is part of the "Solution Architecture Tool Kit" collection, a companion to the "Solution Architecture Tool Kit: Overview" PowerPoint deck. It includes samples and templates for...

Assessment Framework: The EA Practice Playbook
This report outlines the assessment framework of Forrester's solution for enterprise architecture (EA) executives working on creating a high-performance EA practice. A high-performance EA practice is...
Executive Overview: The EA Method Playbook
Faced with continuous change — from technology innovations, new markets, and competitive shifts — businesses must become more agile. Sustainable business agility, the ability to...

The purpose of this assessment tool is to serve as a starting point to help managers and employees discuss the development of skills typical to various architecture roles. It works as a communication...
An enterprise architecture (EA) program's success is largely dependent on its architects' skills. More companies are establishing EA programs, and architecture teams are growing. Moreover, the...
How To Ensure Sustainability In An Empowered BT Organization
Cloud computing services are designed to be directly consumed by business leaders, developers and consumers, and thus your company’s employees are bringing them into the business and using them...
Profile Of An InfoWorld/Forrester Enterprise Architecture Award Winner
Enterprise architecture (EA) organizations often toil out of the limelight — helping their firms improve business-IT alignment, rationalize their application portfolio, and guide their use of...
Architecture review is an essential process for ensuring that projects are creating solutions with designs and technology that are compatible with long-term enterprise plans. This presentation...
Executive Overview: The Business Architecture Playbook
Strategic change initiatives are proliferating in organizations. There may be multiple programs to improve customer experience, co-existing alongside projects to reduce costs, streamline internal...

Business capability maps provide a framework for capturing key characteristics of a firm's business model and core functions, which can then be used to assess business needs, understand IT costs, and...

Profile Of An InfoWorld/Forrester Enterprise Architecture Award Winner
Forrester teamed up with InfoWorld to identify five leading enterprise architecture (EA) organizations using practices that yield measurable business value. Skandia UK and International provides an...
Road Map: The Business Architecture Playbook
Too often, business architecture (BA) programs struggle to create a clear identity for the value they can deliver and get pulled in multiple directions. Successful BA programs — th ose with...

Road Map: The EA Practice Playbook
This report describes how to turn a strategy into a road map for execution and how to overcome common impediments to high-performance enterprise architecture (EA). EA programs too often get pulled in...
This report outlines the high-level business impact of Forrester's solution for enterprise architecture (EA) executives working on building a high-performance EA practice. Describing the added...

Executive Overview: The Business Process Management Playbook
In the midst of continuous change — from technology, market, and competitive forces — businesses must become skilled at transforming and inventing new processes while improving their...

The purpose of this process guide is to provide an overview of the architecture skills assessment process and step-by-step instructions for using the assessment tool included in Forrester's...
EA's Top Focus: Overcoming Long-Standing Obstacles
Forrester's "State Of EA 2010" report shows consistent themes and incremental progress by the enterprise architecture (EA) function in most firms. EA leaders are part of senior IT management and have...
A Creative Approach Makes It Easy For Business Leaders To Use Business Capability Maps
Business capability maps are a versatile tool for enterprise architects. They can help architects clarify business priorities, rationalize project and application portfolios, and explain costs and...
Use this tool to periodically assess the maturity of your EA program relative to the expectations of your stakeholders and your target EA mission. The assessment results are displayed by EA archetype...
A Catalogue Of Skills Development Plans And Techniques Based On Insights From EA Managers
This tool kit will help address how to develop the skills needed to prime the EA team for success. We provide a variety of proven and tested architecture skills development techniques suggested by...
