Why Read This
The seismic shift in business goals brought about by the Affordable Care Act and other legislative actions are causing providers to forge new relationships with care delivery stakeholders. The overarching trend is to integrate and move information to the right person or system at the right time — whether it's a provider's staff, external service provider, or the consumer (i.e., the patient or prospect). The ability to create an information infrastructure that brings together the micro level of personalized health and the macro level of epidemiologic mappings to institutional quality and evidence-based practices will be a key differentiator for healthcare systems. This report provides an overview of the trends that underlie this paradigm shift and identifies five imperatives for technology management organizations.
Tags: Cloud Computing, Consumer Mobility, Customer Data, Customer Experience Management, Customer Relationship Management (CRM), Data Management, eCommerce, Healthcare, Infrastructure Architectures, Medical Devices, Mobile Apps, Mobile Commerce (mCommerce), Packaged Solutions