For CIO Professionals

A Day In The Life Of A US Information Worker

A Snapshot Of US Information Worker Devices, Tools, And Activities

    Why Read This Report

    This is a graphical overview of how US information workers (iWorkers) spend their time with computers, smartphones, and key productivity and collaboration tools. It is our first analysis of Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009, a survey of 2,001 US information workers at organizations with 100 or more employees. Use it to separate fact from fiction about how common each tool is in the workforce.
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    • Desktop Computers Still Anchor Most Employees' Days
      • A Day In The Life Of An Information Worker
    • Email And Word Processing Dominate The Information Workday
      • Few Applications Have Widespread Adoption
    • Supplemental Material