Latest Research

  • For Infrastructure & Operations Professionals

    REPORT: Industrial IoT Platform Vendors Aren't Stealing Their Customers' Data

    Before Sending Data To Any IoT Platform, Know What Questions To Ask

    November 2, 2018 Paul Miller

    Industrial use cases have quickly become among the most common for the internet of things (IoT). Customers of industrial IoT (IIoT) software platforms are confused about ownership of the data they store in those platforms. Vendors believe their position is clear, but Forrester surveyed the market in 2018 to help explain what's really going on and provide some clarity for infrastructure and operations (I&O) professionals.

  • For Application Development & Delivery Professionals

    REPORT: Jump Start Your Projects With The Right Digital Studio At The Right Time

    October 19, 2018 Amanda LeClair

    In the midst of transformation, digital teams must use Agile at scale and bridge the gap between experience and operations. To succeed, they must partner with services firms that can drive innovation and develop the skillsets needed to build and manage digital solutions. Services firms have invested in digital studios in order to engage with clients differently, but the wide range of studios support very different outcomes. This report helps application development and delivery (AD&D) pros navigate the studio landscape to understand when studios are worth their time.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Services Providers For Next-Generation Oracle Applications, Q4 2018

    The 12 Providers That Matter Most And How They Stack Up

    October 17, 2018 Liz Herbert, Amanda LeClair

    In our 24-criteria evaluation of services providers for next-generation Oracle applications, we identified the 12 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, DXC, IBM, Infosys, KPMG, Oracle, PwC, TCS, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps AD&D professionals select the right provider for their needs.

  • For CIO Professionals

    REPORT: The Forrester Wave™: Innovation Consulting Services Providers, Q4 2018

    The Eight Providers That Matter Most And How They Stack Up

    October 4, 2018 Dan Bieler

    It's imperative for business to innovate and reinvent themselves over the long term. Business and technology leaders are increasingly looking for support to strengthen their own innovation capabilities. In our 17-criteria evaluation of innovation consulting services providers, we identified the eight most significant ones — Accenture, Boston Consulting Group (BCG), Capgemini, Deloitte, EY, KPMG, McKinsey, and PwC — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs make the right choice.

  • For Customer Insights Professionals

    REPORT: The Forrester Tech Tide™: Artificial Intelligence For Business Insights, Q3 2018

    Road Map: The Customer Analytics Playbook

    September 28, 2018 Brandon Purcell

    AI technologies are evolving fast and growing increasingly critical to firms' ability to win, serve, and retain customers. The imperative exists for these firms not to just adopt a singular AI tech but rather to have access to an arsenal of AI tech that will improve their ability to generate and act on critical business insights. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 14 technology categories that support business intelligence (BI). Customer insights (CI) pros should read this report to shape their firm's investment in these technologies.

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