Why Read This
EA organizations often toil out of the limelight, working with their firms to improve business-IT alignment, rationalize the application portfolio, and guide technology use. Forrester teamed up with InfoWorld to identify five leading EA organizations using practices that yield measurable business value. Aetna's EA program employs business capability maps to support Aetna's planning processes, using them to provide a holistic view of processes, information, systems, and technology as well as to integrate business-area blueprints into an enterprise perspective. The results of this effort range from a strong EA-business partnership to an ongoing simplification of the business model.