Agile is a group of methodologies that share a number of common threads. They: 1) are empirical, tactical, and iterative; 2) work with existing tools; 3) are compatible with overall process improvement strategies like the Software Engineering Institute (SEI)'s Capability Maturity Model (CMM); 4) are focused on the coding process, and focus on code, not documentation; 5) fit with the product cycles of web applications; and 6) work with web-enabled tools.

Latest Research

  • For Application Development & Delivery Professionals

    REPORT: Build An Agile BI Organization To Support An Insights-Driven Culture

    Organization: The Business Intelligence Playbook

    February 19, 2019 Boris Evelson

    An insights-driven organizational culture is key to enterprise success and competitive differentiation, and Agile business intelligence (BI) is a required foundational component to make it succeed. This report dives into the people part of the Agile BI tetrad — Agile BI software development, organizations, processes, and technologies. It provides an organizational framework that describes how application development and delivery (AD&D) professionals working on BI initiatives can align their BI organization for agility. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Application Development & Delivery Professionals

    REPORT: Early Adopters Of VSM Start To See The Light

    How Early Adopters Of Value Stream Management Align App Dev With Business Outcomes

    February 13, 2019 Christopher Condo, Bill Seguin

    Value stream management (VSM) tools are starting to emerge to fill the gaps that DevOps alone can't, such as the capture and visualization of KPIs and the ability to connect business needs to value delivered. Early adopters of these tools come at them from opposite ends of the application development and delivery (AD&D) pipeline — and both starting points have their merits. Read this report to learn about how early adopters have approached VSM implementation and what steps they have taken to apply VSM tools to their AD&D process.

  • For Customer Experience Professionals

    REPORT: Elevate Your Design Practice To Differentiate Experiences

    Intermediate Level: Design Practices For CX Transformation

    December 14, 2018 Jennifer Wise

    Getting experience design right is essential to CX transformation — it means performing specific activities required for defining and refining experiences based on your vision and research-based customer understanding. This report is for CX transformation leaders whose organizations perform these activities with rigor but insufficient discipline. It explains how to achieve the intermediate level of maturity in the design competency. Forrester refreshes this report regularly based on new research.

  • For Application Development & Delivery Professionals

    REPORT: Rethink Metrics To Gain DX Traction

    Performance Management: The Digital Experience Delivery Playbook

    December 6, 2018 Mark Grannan, Danielle Jessee

    Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital experience (DX) priorities, and marketing and the business won't see AD&D's value. To gain a seat at the DX strategy table, AD&D must align its metrics with those of marketing and business groups. This report outlines best practices to help centralized AD&D professionals pivot to a DX strategy. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in the latest research on DX delivery performance management.

  • For Application Development & Delivery Professionals

    REPORT: Upgrade Your BI Data Architecture For Agile Insights, Part 1

    The Three-Part Guide To BI Modernization

    December 4, 2018 Boris Evelson

    The three-tier "layer cake" business intelligence (BI) architecture based on ETL, an enterprise data warehouse, and a BI tool is inflexible and outdated. This report, part one of our BI modernization series, gives recommendations to application development and delivery (AD&D) pros working on BI initiatives on how to upgrade their BI data architecture with the latest technologies for greater agility and faster application delivery.

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