Agile

Agile is a group of methodologies that share a number of common threads. They: 1) are empirical, tactical, and iterative; 2) work with existing tools; 3) are compatible with overall process improvement strategies like the Software Engineering Institute (SEI)'s Capability Maturity Model (CMM); 4) are focused on the coding process, and focus on code, not documentation; 5) fit with the product cycles of web applications; and 6) work with web-enabled tools.

Latest Research

For Customer Experience Professionals

REPORT: Elevate Your Design Practice To Differentiate Experiences

Intermediate Level: Design Practices For CX Transformation

December 14, 2018 Jennifer Wise

Getting experience design right is essential to CX transformation — it means performing specific activities required for defining and refining experiences based on your vision and research-based customer understanding. This report is for CX transformation leaders whose organizations perform these activities with rigor but insufficient discipline. It explains how to achieve the intermediate level of maturity in the design competency. Forrester refreshes this report regularly based on new research.
For Application Development & Delivery Professionals

REPORT: Rethink Metrics To Gain DX Traction

Performance Management: The Digital Experience Delivery Playbook

December 6, 2018 Mark Grannan, Danielle Jessee

Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital experience (DX) priorities, and marketing and the business won't see AD&D's value. To gain a seat at the DX strategy table, AD&D must align its metrics with those of marketing and business groups. This report outlines best practices to help centralized AD&D professionals pivot to a DX strategy. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in the latest research on DX delivery performance management.
For Application Development & Delivery Professionals

REPORT: Upgrade Your BI Data Architecture For Agile Insights, Part 1

The Three-Part Guide To BI Modernization

December 4, 2018 Boris Evelson

The three-tier "layer cake" business intelligence (BI) architecture based on ETL, an enterprise data warehouse, and a BI tool is inflexible and outdated. This report, part one of our BI modernization series, gives recommendations to application development and delivery (AD&D) pros working on BI initiatives on how to upgrade their BI data architecture with the latest technologies for greater agility and faster application delivery.
For Application Development & Delivery Professionals

REPORT: Get Faster And Better Insights From Your BI Tools, Part 2

The Three-Part Guide To BI Modernization

December 4, 2018 Boris Evelson

A single enterprise business intelligence (BI) platform that only targets descriptive and diagnostic analytics applications is a thing of the past, especially for large enterprises. This report explains why application development and delivery (AD&D) pros working on BI initiatives need to upgrade to modern BI platforms that offer machine learning capabilities, integrate multiple BI platforms into a BI fabric environment, and include other relevant BI technologies for greater agility and faster application delivery.
For Enterprise Architecture Professionals

REPORT: Programs, Not Projects: The Shift To Content Services Demands Agility And Iteration

Continuous Improvement: The Enterprise Content Management Playbook

December 3, 2018 Cheryl McKinnon

Successful enterprise content management (ECM) deployments share several common characteristics: engagement with business stakeholders; clear governance programs; adoption of Agile development and delivery techniques; and the use of data to plan ongoing improvements. This report outlines the approaches that enterprise architecture (EA) pros can take to accelerate satisfaction levels for content applications. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We have updated it to include our most recent research on the ECM market.