Alex Cullen

Vice President, Research Director serving Enterprise Architecture PROFESSIONALS

Alex serves Enterprise Architecture (EA) Professionals. He is a leading expert on IT planning and strategy, governance, enterprise architecture value, and enterprise architecture practices. Alex leads the team responsible for research and advisory services that address the needs, priorities, and concerns of EA Professionals and IT strategists.

Previous Work Experience

Alex joined Forrester in 2005 as a principal analyst, providing clients with insights in the areas of IT strategy and planning, architecture, and process improvement. Prior to joining Forrester, Alex was the director of enterprise architecture and IT process improvement with John Hancock Financial Services. His experience prior to John Hancock includes working with Fortune 500 companies on technology strategy and planning and with various high-tech firms in product management and strategy. Prior to Forrester, Alex published many articles and spoke at conferences on technology strategy, IT planning, and architecture.

Education

Alex holds a B.A. in fine arts from the University of New Hampshire. He has also participated in and lectured at various executive training programs.

Alex Cullen's Research

  • For Enterprise Architecture Professionals

    Report: Understand EA Stakeholders And Their Needs

    Today's enterprise architecture (EA) organizations are engaging more with the front end of the business: sales, marketing, and product management. Understanding their needs and goals is challeng...

  • For Enterprise Architecture Professionals

    Report: Enterprise Architects Can Transform Customer Engagement

    Firms must use every point of contact between themselves and their customers to energize customer engagement. British Gas recognized that it was not making the most of its highly regarded field ...

  • For Enterprise Architecture Professionals

    Report: Defining The EA Service Catalog

    Enterprise architecture (EA) stakeholders don't always know what to expect from EA. Without a clear understanding of how EA programs address the business challenges of spurring firm growth, they...

  • For Enterprise Architecture Professionals

    Report: Marketing Your EA Program

    Enterprise architecture (EA) programs seeking to embed themselves into organizations' processes must ensure stakeholders know what EA is and how they can benefit from it. Most of all, stakeholde...

  • For Enterprise Architecture Professionals

    Report: Patterns In EA Maturity

    As enterprise architect (EA) leaders seek to provide more value to their businesses, they look at their EA practice maturity and determine how to improve it. Many EA leaders use Forrester's ente...

  • For Enterprise Architecture Professionals

    Report: The Top 15 Technology Trends EA Should Watch

    IT organizations need to inform their annual and longer-term plans with an understanding of how changes in technology will enable business outcomes. EA groups are the logical leaders for this ef...

  • For Enterprise Architecture Professionals

    Report: Build A High-Performance EA Practice

    The ability to nimbly navigate change in business environments makes the difference between an industry-leading enterprise and one that always seems a beat behind. But how can enterprise archite...

  • For CIOs

    Report: Shaping The IT Organization For Today And Tomorrow

    Business expectations of IT continually change, driven by business context and needs and the embedding of technology in their strategy and operations. CIOs realize that with these changing busin...

  • For CIOs

    Report: BT 2020: IT's Future In The Empowered Era

    Over the next 10 years, three sets of forces will change the relationship of business, technology, and the IT organization. Technologies that are increasingly easy to acquire and use will empowe...

  • For Enterprise Architecture Professionals

    Report: Sample Business Capability Map: Insurance

    Business capability maps provide a framework for capturing key characteristics of a firm's business model and core functions that can then be used to assess business needs, understand IT costs, ...

View all of Alex Cullen's Research

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