Alex Cullen

Vice President, Research Director serving Enterprise Architecture PROFESSIONALS

Alex serves Enterprise Architecture (EA) Professionals. He is a leading expert on IT planning and strategy, governance, enterprise architecture value, and enterprise architecture practices. Alex leads the team responsible for research and advisory services that address the needs, priorities, and concerns of EA Professionals and IT strategists.

Previous Work Experience

Alex joined Forrester in 2005 as a principal analyst, providing clients with insights in the areas of IT strategy and planning, architecture, and process improvement. Prior to joining Forrester, Alex was the director of enterprise architecture and IT process improvement with John Hancock Financial Services. His experience prior to John Hancock includes working with Fortune 500 companies on technology strategy and planning and with various high-tech firms in product management and strategy. Prior to Forrester, Alex published many articles and spoke at conferences on technology strategy, IT planning, and architecture.


Alex holds a B.A. in fine arts from the University of New Hampshire. He has also participated in and lectured at various executive training programs.

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25 results in Reports

  • Alex Cullen
  • CIO
  • For CIO Professionals

    Report:Shifting From Rules To Guardrails

    How To Ensure Sustainability In An Empowered BT Organization

    Cloud computing services are designed to be directly consumed by business leaders, developers and consumers, and thus your company’s employees are bringing them into the business and using them...

    • Downloads: 716
  • For CIO Professionals

    Report:BT 2020: IT's Future In The Empowered Era

    An Empowered Report: Sweeping Changes In The Business Landscape Will Topple The IT Status Quo

    Over the next 10 years, three sets of forces will change the relationship of business, technology, and the IT organization. Technologies that are increasingly easy to acquire and use will empower...

    • Downloads: 2901
  • For CIO Professionals

    Report:Closing The Business Technology Alignment Gap

    Insights From CIOs In The Forrester Leadership Boards

    Business execs have high expectations of technology — but lower confidence that IT can deliver to these expectations. This is the new business technology alignment gap — a gap between...

    • Downloads: 925
  • For CIO Professionals

    Report:The Business-IT Expectation Gap

    Importance Of Technology Is Not Matched By IT Effectiveness

    Forrester's 2008 business technology (BT) survey of 600 business executives reinforces what many IT executives may sense: While technology is very important to firms, IT is not expected to meet, nor...

    • Downloads: 1005
  • For CIO Professionals

    Report:CIOs: Must-Read Research In Economic Downturns

    The signs all point to an economic recession having started in 2008 and continuing into 2009, although there is no useful consensus on how long or how deep this recession will be. CEOs, CFOs, and...

    • Downloads: 2199
  • For CIO Professionals

    Report:Measuring The Effectiveness Of Your PMO

    Program management offices (PMOs) are too frequently viewed as IT management overhead, especially when they focus on portfolio governance and oversight, rather than management of individual projects....

    • Downloads: 1285
  • For CIO Professionals

    Report:Adjusting Your Project Portfolio For A Tough Economy

    Given the current economic turbulence, the CIO and his or her staff must work with their business counterparts to revisit and revise their portfolio of projects. Necessity may dictate tough decisions...

    • Downloads: 903
  • For CIO Professionals

    Report:Case Study: British Airways Moves Along The BT Continuum

    In firms that recognize the degree of interdependence between business change and IT implications (what Forrester calls "business technology" or BT), new organizational structures are established to...

    • Downloads: 369
  • For CIO Professionals

    Report:Current Practices For IT Centers Of Excellence (CoEs)

    This report will discuss the current state use of COEs, best practices, and common challenges.

    • Downloads: 26
  • For CIO Professionals

    Report:In A Down Economy, Can Green IT Save Your Business Money?

    The top motivation for pursuing green IT is to reduce costs — and in a down economy, every dollar helps. But CIOs should be warned: Without upfront measurement, you cannot credibly quantify...

    • Downloads: 499
  • For CIO Professionals

    Report:CIOs: Mind The Offshore Polarization Risks

    Organizations either heavily vested in or currently selecting Indian services providers face an interesting dilemma: Your provider may not need you anymore — or, it may soon no longer exist. A...

    • Downloads: 312
  • For CIO Professionals

    Report:The Essential Steps Of PPM Tool Adoption

    Behavioral Change Must Accompany The Right Tool

    Improving project management is high on the list of IT executives. In fact, in a 2007 survey of 503 IT decision-makers, it was rated as their most important driver. To capitalize on this goal and...

    • Downloads: 872
  • For CIO Professionals

    Report:Case Study: PepsiAmericas' CIO Enables BT Partnership With IT Operational Excellence

    All CIOs want to be valued partners to their business peers, helping with company strategy and making smarter use of IT, instead of heads-down focused on running the IT organization. PepsiAmericas'...

    • Downloads: 554
  • For CIO Professionals

    Report:CIOs: Are You Ready For Business Mobility?

    In order to keep pace with the growth of business mobility without falling prey to its potential risks, IT must be able to efficiently address complex issues ranging from service provisioning, device...

    • Downloads: 534
  • For CIO Professionals

    Report:Creating An M&A Integration Assessment Framework

    Many IT organizations struggle with planning the integration after M&A -- they are not brought into M&A discussions as soon as they would like, and the discussions are tactical around the current M&A...

    • Downloads: 23
  • For CIO Professionals

    Report:CIOs: Use An SOA Investment Road Map To Reach Strategic SOA

    Avoid Duplication And Incompatibility With Justifiable Investment Increments

    Firms are turning to service-oriented architecture (SOA) for cost-effective flexibility and enhanced usage of legacy IT. But the shift to SOA doesn't come easy and doesn't come cheap. Building an...

    • Downloads: 748
  • For CIO Professionals

    Report:CIOs Should Assess What HP+EDS Means For Their IT Services Strategy

    On May 13, HP announced its planned acquisition of EDS. While this is important news to the technology industry and a cause for questioning by current customers of EDS, it should be understood as...

    • Downloads: 403
  • For CIO Professionals

    Report:CIOs: A Capable Vendor Management Office Is A Requirement

    Vendor Management Can't Remain A Hobby In Today's Complex IT Vendor Ecosystems

    Firms are ramping up their vendor management capabilities as part of an overall drive to improve IT performance and service quality while managing cost. A vendor management office (VMO) provides the...

    • Downloads: 803
  • For CIO Professionals

    Report:Budget Adjustments For CIOs In Lean Economic Times

    What To Cut And What Not To Cut When The Budget Ax Must Fall

    CIOs have faced lean economic times with regularity over the past four decades, and they will inevitably face lean times again — it isn't a question of whether they will happen but when....

    • Downloads: 922
  • For CIO Professionals

    Report:Managing IT When Times Get Tough

    Proactive CIOs Will Help Firms Amid Economic Uncertainties

    Macroeconomic conditions, whether they are downturns or boom times, broadly shape the CIO's job, but the firm's own context drives action. The reality is that any business at any time may need to...

    • Downloads: 1615
  • For CIO Professionals

    Report:CIOs: So You Want To Be A Transformation Agent

    Preparing For The Future — The Role Of The 21st Century CIO

    CIOs are looking at a fork in the road — and some see how they can effect change in their enterprises, becoming agents of business transformation. These 21st century CIOs realize that firms...

    • Downloads: 1065
  • For CIO Professionals

    Report:Shaping The IT Organization For Today And Tomorrow

    Business expectations of IT continually change, driven by business context and needs and the embedding of technology in their strategy and operations. CIOs realize that with these changing business...

    • Downloads: 2324
  • For CIO Professionals

    Report:Creating A Culture Of Performance And Value

    The role of IT in many organizations has evolved from supporting the business to enabling the business — a shift that requires IT to transition from being mostly tactical and cost focused to...

    • Downloads: 1582
  • For CIO Professionals

    Report:Seven Trends That Will Shape The CIO Role

    Two Distinct Career Options Emerge

    2008 will see the firming up of several trends that will shape the CIO role in the future, the foremost being the bifurcation of the role itself. Some CIOs will capitalize on their visibility across...

    • Downloads: 1062
  • For CIO Professionals

    Report:Comparing Your IT Shop To Others

    Benchmark The Right Way To Gain Useful Insights

    CIOs should strive to improve organization effectiveness and value. One popular way to focus on IT performance improvement is to compare an IT organization's performance to other firms through...

    • Downloads: 729