Alex Cullen

Vice President, Research Director serving Enterprise Architecture PROFESSIONALS

Alex serves Enterprise Architecture Professionals. He is a leading expert on IT planning and strategy, governance, enterprise architecture value, and enterprise architecture practices. Alex leads the team responsible for research and advisory services that address the needs, priorities, and concerns of Enterprise Architecture Professionals and IT strategists.

Previous Work Experience

Alex has been a principal analyst with Forrester, providing clients with insights in the areas of IT strategy and planning, architecture, and process improvement. Prior to joining Forrester, Alex was the director of enterprise architecture and IT process improvement with John Hancock Financial Services. His experience prior to John Hancock includes IT management consultancy, working with Fortune 500 companies on technology strategy and planning and with various high-tech firms in product management and strategy. Alex has published many articles and has spoken at conferences on technology strategy, IT planning, and architecture.


Alex holds a B.A. in fine arts from the University of New Hampshire. He has also participated in and lectured at various executive training programs.

Refine your results

Date Range


47 results in Blogs

  • Alex Cullen
  • For Chief Information Officer Professionals

    Blog:Managing Business Demand Is The Keystone For Managing IT Cost

    Recently, I’ve had a number of conversations with CIOs and senior IT staff on the pressures caused by business belt-tightening. This, of course, has cascaded to IT in the form of the need to...

    • For Enterprise Architecture Professionals

      Blog:A Different Kind Of Complexity Holds Business-IT Alignment Hostage

      Business-IT alignment is one of those persistent "Top 3" CIO issues. It has been this way just about as long as I’ve been in IT. You would think this would have been solved by now. After all,...

      • For Enterprise Architecture Professionals

        Blog:Who Should Lead Strategic Investment Planning?

        Mike Gilpin poses this question in the most recent post to his blog.  This question was sparked at Forrester’s Business Process & Application Delivery Forum during a conversation during...

        • For Enterprise Architecture Professionals

          Blog:EA And Transformation - And The 2015 Enterprise Architecture Awards

          Enterprise architecture programs deal in change – that’s where EA provides value.  And the businesses and government organizations they are part of are in the midst of a lot of...

          • For Enterprise Architecture Professionals

            Blog:How Mature Is Your Firm's Use Of Social Technologies?

            Social technology, which includes blogs, microblogging (Twitter), social networking tools, and next-generation collaboration platforms, is a fundamental shift in how businesses use...

            • For Enterprise Architecture Professionals

              Blog:Business Architecture Is The Foundation For EA – Join Our BA Research Team

              Awkward title, I know. But this blog is about two related points.  Forrester has long believed that business and technology have become inseparable. The Business Technology...

              • For Enterprise Architecture Professionals

                Blog:2013 Enterprise Architecture Award Winners – All About Business

                The practice of enterprise architecture is about your business – guiding decisions and designing solutions for better, more sustainable business outcomes.  Pretty much every EA leader...

                • For Enterprise Architecture Professionals

                  Blog:2012 EA Award Winners — Where Are They Now?

                  The InfoWorld/Forrester Enterprise Architecture Awards recognize excellent EA programs — ones that due to their business focus, and strategic yet pragmatic orientation, provide sustained value...

                  • For Enterprise Architecture Professionals

                    Blog:Welcome to Forrester's new Blog Network for Enterprise Architects

                    Forrester analysts have long been active bloggers about the roles and subject areas they cover. If you've been a prior visitor to the Forrester Blog For Enterprise Architecture, you've seen posts...

                    • For Enterprise Architecture Professionals

                      Blog:2012 EA Award Winners: Business-Focused, Strategic And Pragmatic

                      In Forrester’s EA Practice Playbook, we describe high-performance enterprise architecture programs as “business-focused, strategic, and pragmatic.” They are business-focused so that...

                      • For Chief Information Officer Professionals

                        Blog:Be a Services Provider To Your Business To Boost Understanding

                        How do your business peers view IT?  a) a black box of spendingb) a large bureaucracy which my function tries to work withc) a collection of applications and projectsd) the help desk, and the...

                        • For Chief Information Officer Professionals

                          Blog:How Does IT Develop 'Business Intimacy'?

                          IT organizations focus on the business needs they understand, not on the ones that matter to business.                    ...

                          • For Enterprise Architecture Professionals

                            Blog:How Would You Sell Business Architecture To Your CEO?

                            Consider the following scenario. You have realized that your firm can benefit from having a documented business architecture – perhaps based on business capabilities – not for any...

                            • For Enterprise Architecture Professionals

                              Blog:How To Keep Up With Reality In IT Planning

                              Uli Kalex from Alfabet, whom many of you know, has provided us with a guest post addressing one key fallacy which underlies much of IT’s work with their business. I hope you enjoy it and feel...

                              • For Chief Information Officer Professionals

                                Blog:Business Isn't Mature About Technology - What Are We Going To Do About It?

                                Business says it wants to be more involved with technology decision-making – taking a more leadership role especially when it comes to solutions with direct business benefit.  And if...

                                • For Enterprise Architecture Professionals

                                  Blog:Vote For Forrester's IT Forum 2011 Theme

                                  Are you ready for Forrester's IT Forum 2011? Mark your calendars for May 25-27 in Las Vegas and June 8-10 in Barcelona — and help us design an event that is as relevant and productive...

                                  • For Enterprise Architecture Professionals

                                    Blog:How Should EA Be Funded – And What Impact Does That Have On EA Value?

                                    Recently I participated in a roundtable discussion by members of Forrester’s EA Council on “Getting Strategic In A Tactical World.” Members talked through the challenge of...

                                    • For Enterprise Architecture Professionals

                                      Blog:New Focus Of EA: Preparing For An "Age Of Agility"

                                            I just recently had a conversation with Peter Hinssen, one of our keynote speakers at Forrester’s colocated CIO Forum and EA Forum in Las Vegas (May 3-4) and our...

                                      • For Enterprise Architecture Professionals

                                        Blog:Best Practices To Avoid Marginalization

                                        Architecture teams often spend a significant amount of their time working with or consulting for IT project teams. This is a recognized best practice for ensuring that project teams execute in line...

                                        • For Enterprise Architecture Professionals

                                          Blog:2014 Enterprise Architecture Award Winners – Wow!

                                          I have never put ‘Wow’ into the title of a blog before – but for this one it’s fully justified.  This is the fifth year InfoWorld, Penn State University Center for EA,...

                                          • For Enterprise Architecture Professionals

                                            Blog:Forrester EA Forum Keynotes Map EA’s Shift From IT To Business

                                            When I started as an architect, I was part of the team called “IT Architecture.” It was clear what we did and who we did it for – we standardized technology and designs so...

                                            • For Enterprise Architecture Professionals

                                              Blog:Where architects are spending their time

                                              Where do architects spend their time, and is this where they should be spending it? I participated in a webinar this week hosted by Architecture & Governance magazine, along with George Paras. We...

                                              • For Enterprise Architecture Professionals

                                                Blog:Why is Forrester so jazzed up about Business Capability Maps?

                                                I recently published a sample business capability map for insurance firms as a way to illustrate many aspects about the description and use of this business architecture methodology. One of the...

                                                • For Enterprise Architecture Professionals

                                                  Blog:The Context For EA Success Is Changing – Are You Changing For This New Context?

                                                  As architects, we all know the importance of context. The right architecture for one context – say, an organically growing company – doesn’t work for a company growing by...

                                                  • For Enterprise Architecture Professionals

                                                    Blog:Identifying The Technologies That Will Matter

                                                    CIOs want to know what new technologies they should watch for their firm’s possible use.  They need to know when they should make an investment of time to learn a technology, and educate their...