Allegra Burnette

Principal Analyst serving Customer Experience PROFESSIONALS

Allegra is a principal analyst serving Customer Experience Professionals.

Previous Work Experience

Prior to joining Forrester in May 2014, Allegra was the creative director of digital media at The Museum of Modern Art, New York, where she oversaw design and production across all interpretive technology, including the museum's website,, as well as mobile apps and sites, kiosks, and other digital displays. Projects include two complete site redesigns, the production of hundreds of hours of video content, educational websites, an ongoing series of award-winning exhibition sites, and extending the reach of MoMA's content through social media, mobile web, and apps. Prior to working at MoMA, Allegra created and ran a media department at the renowned museum exhibition design firm Ralph Appelbaum Associates.

Allegra has spoken internationally at conferences, museums, and universities, and she has written widely on museums, design and technology, including articles for the books The Digital Museum: A Think Guide and Mobile Apps for Museums. In addition, Allegra has taught in the online graduate program at Johns Hopkins University and served as president of the board of the Museum Computer Network (MCN). Awards received include the Webbys, Communication Arts Interactive, How Interactive Design, FWA (Favorite Website Awards), and the One Club. She has been named one of 25 mobile women to watch in 2014 by Mobile Marketer and listed in "50 Influential Art Figures to Follow on Twitter" by Complex Magazine.


Allegra has a bachelor's degree in art history from Dartmouth College and an MFA in museum exhibition planning and design from the University of the Arts.

Allegra Burnette's Research

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