Amanda   LeClair

Amanda LeClair

Analyst Serving Application Development & Delivery Professionals

Amanda is an analyst serving the needs of application development and delivery (AD&D) professionals. In this role, she helps clients understand the changing enterprise application services market and navigate the new engagement models of leading technology services firms. In her coverage, she explores business applications ecosystems, digital business transformation trends, and technology services spending patterns. Her research covers topics such as co-innovation, outcome-based services engagements, and the changing role of digital studios in services engagements.

Previous Work Experience

Prior to her current role as an analyst, Amanda was a researcher on Forrester's AD&D team. In that role, she contributed to Forrester's coverage of agile development and DevOps, led coverage on managing agile teams, and explored the intersection of design and customer experience with software development. She has extensive primary research experience, having served as research lead on Forrester Data's Global Business Technographics® Developer Survey and having conducted hundreds of research interviews with developers, VPs of technology, CIOs, and CTOs. In her role as a research associate, she contributed to Forrester's research on business technology transformation and technology market sizing.

Education

Amanda holds a B.A. in politics from Saint Anselm College.

Amanda LeClair

Analyst Serving Application Development & Delivery Professionals

Amanda is an analyst serving the needs of application development and delivery (AD&D) professionals. In this role, she helps clients understand the changing enterprise application services market and navigate the new engagement models of leading technology services firms. In her coverage, she explores business applications ecosystems, digital business transformation trends, and technology services spending patterns. Her research covers topics such as co-innovation, outcome-based services engagements, and the changing role of digital studios in services engagements.

Previous Work Experience

Prior to her current role as an analyst, Amanda was a researcher on Forrester's AD&D team. In that role, she contributed to Forrester's coverage of agile development and DevOps, led coverage on managing agile teams, and explored the intersection of design and customer experience with software development. She has extensive primary research experience, having served as research lead on Forrester Data's Global Business Technographics® Developer Survey and having conducted hundreds of research interviews with developers, VPs of technology, CIOs, and CTOs. In her role as a research associate, she contributed to Forrester's research on business technology transformation and technology market sizing.

Education

Amanda holds a B.A. in politics from Saint Anselm College.

Amanda LeClair's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Inquiry Spotlight: Digital Services, Q2 2017

    Client Inquiries Focus On Cloud And SaaS — But The Shift Is On To New Service Offerings

    October 20, 2017Amanda LeClair

    Forrester analysts field hundreds of inquiries related to services each month. The inquiries can help you understand the challenges other customers face, prepare you for shifts in the landscape, and predict the challenges services customers will face in the future. For this report, we analyzed over 600 services inquiries in Q2 2017 and identified the three most important trends for services buyers and application development and delivery (AD&D) professionals.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Continuous Integration Tools, Q3 2017

    Tools And Technology: The Modern Application Delivery Playbook

    September 27, 2017 Christopher Condo, Amanda LeClair

    In our 25-criteria evaluation of continuous integration (CI) tool providers, we identified the 10 most significant ones — Atlassian Bamboo, AWS CodeBuild, CircleCI, CloudBees Jenkins, Codeship, GitLab CI, IBM UrbanCode Build, JetBrains TeamCity, Microsoft VSTS, and Travis CI — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.

  • For Application Development & Delivery Professionals

    REPORT: Digital Studio Engagements Accelerate Services Innovation

    Services Firms Use New Workspaces To Centralize And Deliver Digital Capabilities

    September 13, 2017Amanda LeClair

    Digital studios allow services providers to bring together multidisciplinary skillsets, processes, and tools to centralize their digital offerings. Without a long track record of engagements or hard data on their impact on the speed and quality of project delivery, viable use cases and ultimate value for many end users are still unclear. This report will help application development and delivery (AD&D) leaders understand the opportunities and potential risks of digital studio engagements and identify the key questions to ask as they explore their services providers' studios.

  • For Application Development & Delivery Professionals

    REPORT: Dealing With Development Team Dysfunction

    Identify And Address Signs Of Dysfunction In Your Team To Develop Better Software

    August 17, 2017Amanda LeClair, Jeffrey S. Hammond

    Software development teams transform their digital delivery capabilities at different speeds. Results from a recent survey indicate that most development teams are improving their processes but that many still have work to do. Dysfunction in the form of misalignment, dated tools, or resistant cultures slows the spread of modern software practices that lead to better business outcomes. This report helps application development and delivery (AD&D) leaders understand the subtle signs of dysfunction and get back to the basics of developing better software faster.

  • For Application Development & Delivery Professionals

    REPORT: TechRadar™: Continuous Software Delivery, Q3 2016 (Updated)

    Road Map: The Modern Application Delivery Playbook

    August 2, 2017 Diego Lo Giudice, Christopher Condo, Amanda LeClair

    Modern software delivery practices use an automated pipeline in which code is delivered, built, tested, and deployed with limited manual intervention. Because the technologies that enable this pipeline have evolved independently, tool integration is complex. This is an update of our previous analysis of continuous delivery tools for application development and delivery (AD&D) professionals; Forrester reviews and revises it periodically for continued relevance and accuracy.

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