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Amanda   LeClair

Amanda LeClair

Analyst Serving Application Development & Delivery Professionals

Amanda is an analyst serving the needs of application development and delivery (AD&D) professionals. In this role, she helps clients understand the changing enterprise application services market and navigate the new engagement models of leading technology services firms. In her coverage, she explores business applications ecosystems, digital business transformation trends, and technology services spending patterns. She also covers product information management (PIM) practices and tools, linking product data to customer experience and top-level business priorities.

Previous Work Experience

Prior to her current role as an analyst, Amanda was a researcher on Forrester's AD&D team. In that role, she contributed to Forrester's coverage of agile development and DevOps, led coverage on managing agile teams, and explored the intersection of design and customer experience with software development. She has extensive primary research experience, having served as research lead on Forrester Data's Global Business Technographics® Developer Survey and having conducted hundreds of research interviews with developers, VPs of technology, CIOs, and CTOs. In her role as a research associate, she contributed to Forrester's research on business technology transformation and technology market sizing.

Education

Amanda holds a BA in politics from Saint Anselm College.

Amanda LeClair

Analyst Serving Application Development & Delivery Professionals

Amanda is an analyst serving the needs of application development and delivery (AD&D) professionals. In this role, she helps clients understand the changing enterprise application services market and navigate the new engagement models of leading technology services firms. In her coverage, she explores business applications ecosystems, digital business transformation trends, and technology services spending patterns. She also covers product information management (PIM) practices and tools, linking product data to customer experience and top-level business priorities.

Previous Work Experience

Prior to her current role as an analyst, Amanda was a researcher on Forrester's AD&D team. In that role, she contributed to Forrester's coverage of agile development and DevOps, led coverage on managing agile teams, and explored the intersection of design and customer experience with software development. She has extensive primary research experience, having served as research lead on Forrester Data's Global Business Technographics® Developer Survey and having conducted hundreds of research interviews with developers, VPs of technology, CIOs, and CTOs. In her role as a research associate, she contributed to Forrester's research on business technology transformation and technology market sizing.

Education

Amanda holds a BA in politics from Saint Anselm College.

Amanda LeClair's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Oracle Apps Implementation Services Providers, Q2 2020

    Forrester's Overview Of 28 Oracle Services Providers

    July 1, 2020Amanda LeClair, Liz Herbert

    Oracle customers can leverage apps implementation services providers to accelerate their shift to the cloud, foster innovation, and help with business disruption and change during these unprecedented times. But to realize these benefits, they'll first have to select from numerous choices, varying by size, cloud experience, geography, and industry focus. Application development and delivery (AD&D) professionals should use this report to understand the value they can expect from an Oracle apps implementation services provider and to select one based on size and capability.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Global SAP Services Providers, Q2 2020

    The 13 Providers That Matter Most And How They Stack Up

    May 13, 2020Amanda LeClair, Liz Herbert

    In our 28-criterion evaluation of global SAP services providers, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Deloitte, EY, HCL Technologies, IBM, Infosys, NTT DATA, PwC, SAP, TCS, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery professionals select the right one for their needs.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Now Tech: Product Information Management, Q1 2020

    Forrester's Overview Of 22 PIM Providers

    March 25, 2020Amanda LeClair

    You can use product information management (PIM) solutions to improve sales and customer experience, speed up time-to-market, and even enable broader content-driven digital transformation efforts. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Digital business and channel strategy professionals should use this report to understand the value they can expect from a product information management provider and to select one based on size and functionality.

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: SAP Implementation Services Providers, Q1 2020

    Forrester's Overview Of 33 SAP Services Providers

    March 13, 2020Amanda LeClair, Liz Herbert

    SAP customers leverage the business and technical expertise of services partners to modernize IT operations, transform the business, and use modern delivery techniques. But to realize these benefits, they must select from a set of providers that vary by size, capability, geography, and vertical market focus. Application development and delivery (AD&D) professionals should use this report to understand the SAP implementation services provider capabilities necessary for business transformation based on modern SAP products — namely S/4HANA and SAP cloud products.

  • For Application Development & Delivery Professionals

    REPORT: Forrester Infographic: Great(er) Expectations: The State Of Transformation Services, 2020

    February 25, 2020Amanda LeClair

    Services partners are increasingly critical to enterprise transformation, but these relationships often don't meet expectations for providers or their customers. This Forrester infographic highlights key findings from the Forrester Analytics Global Business Technographics® Business And Technology Services Survey, 2019, and how application development and delivery professionals can level up their services partnerships.

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