Amanda   LeClair

Amanda LeClair

Analyst Serving Application Development & Delivery Professionals

Amanda is an analyst serving the needs of application development and delivery (AD&D) professionals. In this role, she helps clients understand the changing enterprise application services market and navigate the new engagement models of leading technology services firms. In her coverage, she explores business applications ecosystems, digital business transformation trends, and technology services spending patterns. Her research covers topics such as co-innovation, outcome-based services engagements, and the changing role of digital studios in services engagements.

Previous Work Experience

Prior to her current role as an analyst, Amanda was a researcher on Forrester's AD&D team. In that role, she contributed to Forrester's coverage of agile development and DevOps, led coverage on managing agile teams, and explored the intersection of design and customer experience with software development. She has extensive primary research experience, having served as research lead on Forrester Data's Global Business Technographics® Developer Survey and having conducted hundreds of research interviews with developers, VPs of technology, CIOs, and CTOs. In her role as a research associate, she contributed to Forrester's research on business technology transformation and technology market sizing.

Education

Amanda holds a B.A. in politics from Saint Anselm College.

Amanda LeClair

Analyst Serving Application Development & Delivery Professionals

Amanda is an analyst serving the needs of application development and delivery (AD&D) professionals. In this role, she helps clients understand the changing enterprise application services market and navigate the new engagement models of leading technology services firms. In her coverage, she explores business applications ecosystems, digital business transformation trends, and technology services spending patterns. Her research covers topics such as co-innovation, outcome-based services engagements, and the changing role of digital studios in services engagements.

Previous Work Experience

Prior to her current role as an analyst, Amanda was a researcher on Forrester's AD&D team. In that role, she contributed to Forrester's coverage of agile development and DevOps, led coverage on managing agile teams, and explored the intersection of design and customer experience with software development. She has extensive primary research experience, having served as research lead on Forrester Data's Global Business Technographics® Developer Survey and having conducted hundreds of research interviews with developers, VPs of technology, CIOs, and CTOs. In her role as a research associate, she contributed to Forrester's research on business technology transformation and technology market sizing.

Education

Amanda holds a B.A. in politics from Saint Anselm College.

Amanda LeClair's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Service Providers For Next-Generation SAP Products, Q2 2018

    Forrester's Overview Of 33 Service Providers For Next-Generation SAP Products

    April 20, 2018Amanda LeClair, Liz Herbert

    SAP customers use service providers for next-generation SAP products to access new skill sets, leverage providers' experience with SAP products, and get an outside perspective on innovation. But to access these benefits, you'll first have to select from a diverse set of providers that vary by size, capability, geography, and vertical market focus. Application development and delivery (AD&D) pros should use Forrester's Now Tech report to understand the value they can expect from SAP service providers and select providers based on relevant capabilities, experience, and capacity.

  • For Application Development & Delivery Professionals

    REPORT: Three Trends Shape Digital Services Engagements

    Snapshot Of Three Trends In Forrester's Business Technographics 2017 Services Survey

    February 9, 2018Amanda LeClair

    As enterprises strive to transform their organizations with digital technologies, the consulting and system integration marketplace is transforming as well. For this report, we take a look at three emerging trends in tech services: next-generation customer experience; software-as-a-service (SaaS)-driven business transformation; and new ways of working with services providers. This report will help application development and delivery (AD&D) professionals understand the maturity of those trends — and what it will mean for them in 2018.

  • For Application Development & Delivery Professionals

    REPORT: Tap Into Your Services Partner's Ecosystem

    Leading Services Firms Orchestrate Your Ecosystem, From Startups To Stalwarts

    January 25, 2018Amanda LeClair

    The drumbeat of "disrupt or be disrupted" is often substantiated by the success of Uber and Airbnb, insinuating that your organization is under threat from digital startups. But as the importance of the ecosystem grows, we see more opportunities for startups to help your business than to destroy it. In response to clients' innovation demands, leading services firms have invested in startup ecosystems; now is the time to connect to them. This report helps application development and delivery (AD&D) pros understand four ways to tap into their services provider's startup ecosystem.

  • For Application Development & Delivery Professionals

    REPORT: The New Dawn Of Functional Programming

    What Enterprises Need To Know About The Next Era Of Software Development

    December 11, 2017 Michael Facemire, Amanda LeClair

    Functional programming (FP) is beginning to hit the mainstage. Requiring greater scale and dynamic experiences, the customer-facing software development world is outgrowing stateful, object-oriented (OO) development. Seven decades in the making, FP models will finally rise as the solution to certain enterprise-scale software challenges. Enterprises must experiment now with the new FP skills, languages, and platforms they need to begin a transition. This report outlines six recommendations for application development and delivery (AD&D) leaders during the shift to FP.

  • For Application Development & Delivery Professionals

    REPORT: Inquiry Spotlight: Digital Services, Q2 2017

    Client Inquiries Focus On Cloud And SaaS — But The Shift Is On To New Service Offerings

    October 20, 2017Amanda LeClair

    Forrester analysts field hundreds of inquiries related to services each month. The inquiries can help you understand the challenges other customers face, prepare you for shifts in the landscape, and predict the challenges services customers will face in the future. For this report, we analyzed over 600 services inquiries in Q2 2017 and identified the three most important trends for services buyers and application development and delivery (AD&D) professionals.

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