For Application Development & Delivery Professionals

REPORT: How To Get Started With Agile Digital Services Sourcing (Even If Your Organization Isn't Agile)

July 27, 2018Amanda LeClair

Traditional approaches to services sourcing are too slow and inflexible, ill-suited to evaluating fast-moving digital competencies. And your ecosystem of digital services partners can't just be order takers. Instead, they must deeply understand the business and use technology to drive innovation and create new business models. This report details five ways to for application development and delivery (AD&D) pros to shift to more agile sourcing methods, even if their organization isn't Agile.

For CIO Professionals

REPORT: US Tech Spending Forecast Highlights The Digital Services Divide

Shifts In Tech Spending And Overall Economic Outlook Will Amplify The Reshuffling Of The Services Market

July 19, 2018 Liz Herbert, Amanda LeClair

Major shifts in tech spending mean new winners and losers in the services market. This report discusses the effects of 2018 tech spending on the services market and key trends CIOs must consider when deciding on strategic services partners. This report complements the Forrester report "US Tech Market Outlook For 2018 And 2019."

For Application Development & Delivery Professionals

REPORT: The Forrester Wave™: Services Providers For Next-Generation SAP Products, Q2 2018

The 13 Providers That Matter Most And How They Stack Up

June 25, 2018 Liz Herbert, Amanda LeClair

In our 23-criteria evaluation of services providers for next-generation SAP products, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Deloitte, EY, HCL, IBM, Infosys, NTT DATA, PwC, SAP, TCS, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up on SAP services relevant for digital business transformation and helps application development and delivery (AD&D) professionals make the right choice based on their specific needs.

For Application Development & Delivery Professionals

REPORT: Now Tech: Service Providers For Next-Generation SAP Products, Q2 2018

Forrester's Overview Of 33 Service Providers For Next-Generation SAP Products

April 20, 2018Amanda LeClair, Liz Herbert

SAP customers use service providers for next-generation SAP products to access new skill sets, leverage providers' experience with SAP products, and get an outside perspective on innovation. But to access these benefits, you'll first have to select from a diverse set of providers that vary by size, capability, geography, and vertical market focus. Application development and delivery (AD&D) pros should use Forrester's Now Tech report to understand the value they can expect from SAP service providers and select providers based on relevant capabilities, experience, and capacity.

For Application Development & Delivery Professionals

REPORT: Three Trends Shape Digital Services Engagements

Snapshot Of Three Trends In Forrester's Business Technographics 2017 Services Survey

February 9, 2018Amanda LeClair

As enterprises strive to transform their organizations with digital technologies, the consulting and system integration marketplace is transforming as well. For this report, we take a look at three emerging trends in tech services: next-generation customer experience; software-as-a-service (SaaS)-driven business transformation; and new ways of working with services providers. This report will help application development and delivery (AD&D) professionals understand the maturity of those trends — and what it will mean for them in 2018.