Skip to main content
Andre   Kindness

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Software-Defined WAN Services, Q4 2020

    The 10 Providers That Matter Most And How They Stack Up

    October 15, 2020 Abhijit Sunil, Andre Kindness

    In our 30-criterion evaluation of software-defined WAN (SD-WAN) services providers, we identified the 10 most significant ones — Aryaka Networks, AT&T Business, Colt Technology Services, GTT Communications, Lumen (CenturyLink), Masergy, Orange Business Services, Tata Communications, Verizon Business, and Vodafone — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals select the right one for their needs.

  • For Infrastructure & Operations Professionals

    REPORT: Now Tech: Software-Defined WAN Services, Q3 2020

    Forrester's Overview Of 20 SD-WAN Services Providers

    September 25, 2020 Abhijit Sunil, Andre Kindness

    You can use software-defined WAN (SD-WAN) services to unify underlay and overlay services under a single player, simplify the SD-WAN elements of your businesswide network fabric, and provide skills that are missing within your customer organization. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Infrastructure and operations (I&O) professionals should use this report to understand the value they can expect from an SD-WAN services provider and to select one based on size and functionality.

  • For Infrastructure & Operations Professionals

    REPORT: Now Tech: Software-Defined WAN Hardware/Software, Q3 2020

    Forrester's Overview Of 16 SD-WAN Hardware And Software Providers

    September 25, 2020Andre Kindness, Abhijit Sunil

    You can use software-defined WAN (SD-WAN) hardware and software to align to your business goals, improve resiliency, and increase agility and speed. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Infrastructure and operations (I&O) professionals should use this report to understand the strengths and weakness of each segment and then examine a group of vendors within a particular segment.

  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Open, Programmable Switches For A Businesswide SDN, Q3 2020

    The 12 Providers That Matter Most And How They Stack Up

    July 28, 2020Andre Kindness

    In our 32-criterion evaluation of open, programmable switching solutions, we identified the 12 most significant ones — Arista Networks, Cisco IOS-XE, Cisco NX-OS, Dell EMC, Extreme Networks, H3C, Huawei, Juniper Networks, NVIDIA Cumulus, NVIDIA Mellanox, Pica8, and Pluribus Networks — and researched, analyzed, and scored them. This report shows how each solution measures up and helps infrastructure and operations (I&O) professionals select the right one for their needs.

  • For Infrastructure & Operations Professionals

    REPORT: Evaluate SDWAN Services Based On Branch Office Goals, Not Hardware Data Sheets

    Fourteen Criteria To Use For Your Next SDWAN Services RFP

    July 16, 2020Andre Kindness

    With wide-area network (WAN) architecture transitioning from a hub-and-spoke design to a businesswide WAN fabric, infrastructure and operations (I&O) leaders have started to leverage, or have plans to leverage, some type of software-defined WAN (SDWAN) features. However, implementing SDWAN capabilities comes at a cost — many enterprise teams don't have the resources to make it a reality and have looked for outside help to augment their own resources. This report helps I&O focus on the right set of criteria to find the best SDWAN services partner to build out a businesswide WAN fabric.

View all of Andre Kindness's Research

Clients Who Work With Andre Kindness Also Work With:

View all related analysts

Connect

Brief Our Analysts

Upcoming Events

Forum: Technology & Innovation Global

Date: November 4, 2020
Register
View all upcoming events