Andre   Kindness

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Edge Computing Will Radically Alter Your Infrastructure Strategy

    Road Map: The Infrastructure Transformation Playbook

    December 5, 2018 Chris Gardner, Andre Kindness

    Edge computing and internet of things (IoT) are transformational technologies, extending ubiquitous connectivity and control to the physical world. Only our imaginations limit applications built to deal with the flood of new business insights at the edge. This report analyzes the drivers, challenges, developments, and opportunities now emerging with edge computing, providing guidance for infrastructure and operations (I&O) professionals dealing with a profound new class of edge use cases.

  • For CIO Professionals

    REPORT: Emerging Technology Spotlight: Businesswide Networking Fabric

    Businesswide Networking Fabric Enriches Your Digital Business Value

    December 3, 2018Andre Kindness

    Businesswide networking fabrics have started to disrupt traditional networking service providers and vendors. Enterprises must understand what this disruptive technology is, when it will be mature, and which vendors are best suited to deliver it. CIOs and business technology leaders at advanced companies should read this report and Forrester's associated deeper research to push their organizations to create adoption strategies.

  • For Infrastructure & Operations Professionals

    REPORT: LoWPAN Technologies Redefine Wireless Infrastructure And Operations

    How To Pick The Right Low-Power Wireless Personal-Area Networking Technology

    July 31, 2018Andre Kindness

    While 5G and low-power 4G derivatives are often the focus in internet-of-things (IoT) connectivity discussions, most IoT devices — due to fit, form, and function — will transmit over very short distances using one or more low-power wireless personal-area networking (LoWPAN) technologies. Failing to understand the characteristics of the short-range wireless technologies that share space with Wi-Fi can derail your IoT initiatives — and even collapse your wireless infrastructure. This report guides infrastructure and operations (I&O) professionals through these LoWPAN technologies to help them develop a better wireless environment and highlights the technologies that support the creation of new IoT applications.

  • For CIO Professionals

    REPORT: The Top Emerging Technologies To Watch 2018

    July 11, 2018 Brian Hopkins, Christian Austin, Andre Kindness, James Staten, Brandon Purcell, Nate Fleming, Frank E. Gillett, Jeffrey S. Hammond, Martha Bennett, J. P. Gownder

    To outpace the competition, CIOs must keep a constant finger on the pulse of technology change. Forrester has identified 12 emerging technologies with massive disruptive potential; their impact will be seen across a range of products, services, and solutions. This report helps CIOs zero in on the technologies most worthy of their focus, strategic planning, and investment.

  • For Infrastructure & Operations Professionals

    REPORT: Five Networking Metrics To Discard — And Five To Embrace

    Traditional Networking Metrics Are Smothering Your Digital Initiatives

    May 18, 2018Andre Kindness

    Metrics are key to using technology correctly and enabling smart business decisions. While many networking organizations have adopted new technologies, few have changed their measurements systems; infrastructure and operations (I&O) professionals tell us they haven't made many gains in operational efficiency or the ability to meet the dynamic nature of today's business. In this report, Forrester highlights five networking metrics that you should toss and recommends five new ones to embrace.

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