Andre   Kindness

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: The Forrester New Wave™: Wireless Solutions, Q3 2019

    The Eight Solutions That Matter Most And How They Stack Up

    August 15, 2019Andre Kindness

    In Forrester's evaluation of the emerging market for wireless solutions, we identified the eight most significant in the category — Aerohive, Aruba, Cambium Networks, Cisco Aironet, Cisco Meraki, Extreme Networks, Huawei, and Juniper Networks — and evaluated them. This report details our findings about how well each solution scored against 10 criteria and where they stand in relation to each other. Infrastructure and operations (I&O) professionals can use this review to select the right partner for their broader wireless needs that go beyond just wireless LAN (WLAN).

  • For Infrastructure & Operations Professionals

    REPORT: Nine Toxic Networking Vendor Selection Philosophies

    It's Time To Retire The Axiom "No One Gets Fired For Buying [X]"

    August 9, 2019Andre Kindness

    Many enterprise networking teams still struggle to shift away from their incumbent network infrastructure, even if it's the right decision for the company. This report addresses nine common myths that organizations use to rationalize their choices and criteria. It explains why each statement is invalid as a justification for choosing a networking vendor and how infrastructure and operations (I&O) professionals can change their thinking and their language to make the right choices for their customers and their unique businesses. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Don't Let The One-Percenters Drive Your Network Architecture

    Five Use Cases That Hamper Networking Automation Adoption

    August 9, 2019Andre Kindness

    Networking pros are getting sucked in by a warped set of requirements that do little to address some of the immediate data center needs they're facing. Vendors cite flashy use cases like hyperscale data centers, microsegmentation, and even virtual machine (VM) movement, but Forrester has found that, in practice, these are driving overengineered networks — and worse, they're superseding more important investments. This report highlights some of the challenges this has caused and the areas that infrastructure and operations (I&O) professionals should focus on to meet their digital transformation goals.

  • For Infrastructure & Operations Professionals

    REPORT: Decode The New Networking Alphabet Soup

    Use Forrester's Networking Dictionary To Navigate Emerging Technologies

    June 6, 2019Andre Kindness

    Networking terms like software-defined networking (SDN), network function virtualization (NFV), virtual network function (VNF), and service chaining have become a common vernacular among networking vendors that want to help organizations support a virtualized, mobile, and cloud world. These terms are popular in articles and with conference speakers, but many surveys, articles, and reports indicate that infrastructure and operations (I&O) professionals are confused about what these terms mean and how they're related. In this report, we define the terms and their relationships. This is an update to a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Cut Through The Hype To Assess Your Need For 5G-Enabled IoT Use Cases

    How To Gauge The Readiness Of 5G And Its Impact On Your IoT Network Strategy

    May 16, 2019 Michele Pelino, Andre Kindness

    The hype around 5G is at fever pitch, with network operators and device and equipment manufacturers making near-daily announcements regarding new deployment initiatives or highlighting potential 5G benefits for vertical industries. 5G networks promise to let enterprises deploy internet of things (IoT)-enabled use cases requiring high bandwidth, ultra-low latency, and differentiated service characteristics — but infrastructure and operations (I&O) stakeholders must cut through the hype and understand that 5G networks won't be available on a wide scale for many years. This is an update to a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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