Andre   Kindness

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Create A Customer Engagement Network To Accelerate Your Digital Business

    Build A Customer-Centric Networking Infrastructure, Not A Technology-Focused Platform

    February 20, 2019Andre Kindness

    As infrastructure and operations (I&O) leaders move to support digital initiatives, they'll come to the difficult realization that their current network infrastructure can't adequately support their base business objectives. Why? Most networks today are designed with IT connectivity objectives in mind, not serving customers. This report helps I&O professionals rethink and redesign parts of their network infrastructure based on principles to create customer engagement. This is an update to a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: What To Consider When Exploring Passive Optical LAN

    Make Accurate Comparisons With Traditional LANs When Building Your Next Network Design

    January 31, 2019Andre Kindness

    The impact of digitalization and smart offices has raised businesses' concerns about energy consumption around the globe. Some vendors are pitching passive optical LAN (POL) as a way to save up to 80% on networking construction and energy costs over traditional local-area networking (TLAN). But when making comparisons, beware of inconsistencies and omissions that may skew the results. This report helps infrastructure and operations (I&O) professionals understand critical information to make sound networking decisions based on real-world conditions.

  • For Infrastructure & Operations Professionals

    REPORT: Scoring Our 2018 Cloud Predictions

    We Were Spot-On For Three, Early On Four, And Reaching On Three

    December 19, 2018 Lauren E. Nelson, Dave Bartoletti, Charlie Dai, Amanda LeClair, Liz Herbert, Andre Kindness, Paul Miller

    Every year, Forrester predicts what lies ahead for cloud in the year to come. But have these predictions proven true over the past year for infrastructure and operations (I&O) professionals? This report holds us, the prediction makers, accountable by assessing each prediction against what actually happened in 2018.

  • For Infrastructure & Operations Professionals

    REPORT: Edge Computing Will Radically Alter Your Infrastructure Strategy

    Road Map: The Infrastructure Transformation Playbook

    December 5, 2018 Chris Gardner, Andre Kindness

    Edge computing and internet of things (IoT) are transformational technologies, extending ubiquitous connectivity and control to the physical world. Only our imaginations limit applications built to deal with the flood of new business insights at the edge. This report analyzes the drivers, challenges, developments, and opportunities now emerging with edge computing, providing guidance for infrastructure and operations (I&O) professionals dealing with a profound new class of edge use cases.

  • For CIO Professionals

    REPORT: Emerging Technology Spotlight: Businesswide Networking Fabric

    Businesswide Networking Fabric Enriches Your Digital Business Value

    December 3, 2018Andre Kindness

    Businesswide networking fabrics have started to disrupt traditional networking service providers and vendors. Enterprises must understand what this disruptive technology is, when it will be mature, and which vendors are best suited to deliver it. CIOs and business technology leaders at advanced companies should read this report and Forrester's associated deeper research to push their organizations to create adoption strategies.

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