Andre   Kindness

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Scoring Our 2017 Cloud Predictions

    We Were Spot On For Three, Early On Half, And Reaching On Two

    January 4, 2018 Lauren E. Nelson, Dave Bartoletti, Charlie Dai, Andre Kindness, Sophia I. Vargas, Liz Herbert, Andras Cser

    Every year, Forrester predicts what lies ahead for cloud in the year to come. But do these predictions hold weight in the upcoming year? This report holds us, the prediction makers, accountable by assessing each prediction against what happened in 2017.

  • For Infrastructure & Operations Professionals

    REPORT: Quick Take: Innovate Around The Death Of Net Neutrality

    With Internet Providers Free To Build Slow And Fast Lanes, Design Around Cost And Bandwidth Uncertainty

    December 14, 2017 Sophia I. Vargas, Susan Bidel, Andre Kindness, Melissa Parrish, Michele Pelino, Ted Schadler

    The US Federal Communications Commission (FCC) has repealed the 2015 regulations requiring equal treatment for all internet traffic, commonly known as net neutrality. If they choose, carriers can now charge more for higher bandwidth or lower latency. Forrester's advice to infrastructure and operations (I&O) leaders and their companies: Accept the rule change as a reality of doing business, and focus on mitigating the impact on customers and operations.

  • For Infrastructure & Operations Professionals

    REPORT: Predictions 2018: Cloud Computing Accelerates Enterprise Transformation Everywhere

    New Private Cloud Options And Even More Public Cloud And SaaS Innovations Will Power Enterprise Transformation In 2018

    November 7, 2017 Dave Bartoletti, Lauren E. Nelson, Liz Herbert, Paul Miller, Charlie Dai, Andras Cser, Andre Kindness

    After a decade of powering digital transformation in small and medium-size businesses, cloud computing has quickly become a must-have enterprise technology. Cloud's impact has been global, yet fewer than half of all enterprises use a public cloud platform. In 2018, we'll cross the significant 50% adoption milestone, and cloud applications, platforms, and services will continue to radically change the way enterprises compete for customers. This report outlines the 10 key factors that will shape the cloud computing landscape in 2018 and advises infrastructure and operations (I&O) leaders on how to respond.

  • For Infrastructure & Operations Professionals

    REPORT: Vendor Landscape: Programmable Data Center Hardware Switches, Q3 2017

    August 10, 2017Andre Kindness

    Traditional networks can't keep up with the pace of change within the data center. Many infrastructure and operations (I&O) professionals have investigated various technologies to deploy the five tenets of Forrester's virtual network infrastructure (VNI) and found some immature elements. As data center switching hardware ages out, organizations want to avoid locking themselves into one specific software-defined solution. In this report, we highlight the multiple vendors that offer data center switches and methods of programmability without other dependencies.

  • For Infrastructure & Operations Professionals

    REPORT: Adapt Your Network Strategy To Thrive In A Shifting Ecosystem

    Old And New Players Disrupt Standards And Solutions In The Communication Market

    July 28, 2017 Sophia I. Vargas, Andre Kindness

    Businesses increasingly depend on cloud to help deliver differentiated services to customers. As a consequence, rampant adoption of new infrastructure platforms has changed the composition of the enterprise network, altering provider solutions, consumption models, and performance-driven architectures. This report helps infrastructure and operations (I&O) professionals understand the transition and seize the opportunity to redefine their network service delivery channel and better serve their customers.

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