Andre Kindness

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.


Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness's Research

  • For Infrastructure & Operations Professionals

    Report: Strategic Benchmarks 2013: IT Infrastructure

    This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption t...

  • For Infrastructure & Operations Professionals

    Report: Networking Predictions For 2013

    As infrastructure & operations (I&O) leaders move aggressively to execute on their private cloud plans, they've run headlong into growing frictions between networking professionals and the rest ...

  • For Infrastructure & Operations Professionals

    Report: The Forrester Wave™: Data Center Networking Hardware, Q1 2013

    In Forrester's 85-criteria evaluation of vendors that offered data networking solutions, Forrester identified eight significant solution providers in this category — Alcatel-Lucent, Arista...

  • For Infrastructure & Operations Professionals

    Report: Five Tenets Define Virtual Network Infrastructure, A Bold New Business Network

    In 2009, Forrester developed a new business technology network framework called virtual network infrastructure (VNI). Technology has advanced enough to support it, but a confusing array of names...

  • For Infrastructure & Operations Professionals

    Report: The Data Center Network Evolution: Five Reasons This Isn't Your Dad's Network

    Infrastructure and operations (I&O) teams are facing a difficult challenge in the data center: tossing out the rules of networking architecture. After years of just "throwing bandwidth" at the p...

View all of Andre Kindness's Research

Clients who work with Andre Kindness also work with: