Andre   Kindness

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness

Principal Analyst Serving Infrastructure & Operations Professionals

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer's first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.

Education

Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.

Andre Kindness's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Seven Shifts That Will Define The Next-Generation Networking Professional

    Macro Technology Trends Are Redefining The Role

    April 11, 2019Andre Kindness

    In the emerging software-driven world, the 30-year-old approach of managing the network by command-line interface has hit the end of the road. Many networking professionals wonder if software is making them obsolete and if there is a future for their profession. In reality, the role is going in an exciting new direction with new opportunities that are core to the business. This report helps infrastructure and operations (I&O) professionals prepare themselves to capture this opportunity.

  • For Infrastructure & Operations Professionals

    REPORT: Assess The Pain-Gain Tradeoff Of Multicloud Strategies

    Learn The Difference Between Strategic Multicloud And Ineffective Complexity

    March 19, 2019 Lauren E. Nelson, Andre Kindness, Naveen Chhabra

    Multicloud and hybrid cloud are equally useless terms, and yet, in reality, they define your obvious cloud strategy. Having multiple platforms, cloud and noncloud, allows for flexibility and choice. However, complex flavors of multicloud have Forrester's infrastructure and operations (I&O) pros and leaders asking, "Is the pain worth the gain?" This report serves as a primer on the various types of multicloud, exploring the various pros and cons of each model along with its commonality among verticals and workload types.

  • For Infrastructure & Operations Professionals

    REPORT: Create A Customer Engagement Network To Accelerate Your Digital Business

    Build A Customer-Centric Networking Infrastructure, Not A Technology-Focused Platform

    February 20, 2019Andre Kindness

    As infrastructure and operations (I&O) leaders move to support digital initiatives, they'll come to the difficult realization that their current network infrastructure can't adequately support their base business objectives. Why? Most networks today are designed with IT connectivity objectives in mind, not serving customers. This report helps I&O professionals rethink and redesign parts of their network infrastructure based on principles to create customer engagement. This is an update to a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: What To Consider When Exploring Passive Optical LAN

    Make Accurate Comparisons With Traditional LANs When Building Your Next Network Design

    January 31, 2019Andre Kindness

    The impact of digitalization and smart offices has raised businesses' concerns about energy consumption around the globe. Some vendors are pitching passive optical LAN (POL) as a way to save up to 80% on networking construction and energy costs over traditional local-area networking (TLAN). But when making comparisons, beware of inconsistencies and omissions that may skew the results. This report helps infrastructure and operations (I&O) professionals understand critical information to make sound networking decisions based on real-world conditions.

  • For Infrastructure & Operations Professionals

    REPORT: Scoring Our 2018 Cloud Predictions

    We Were Spot-On For Three, Early On Four, And Reaching On Three

    December 19, 2018 Lauren E. Nelson, Dave Bartoletti, Charlie Dai, Amanda LeClair, Liz Herbert, Andre Kindness, Paul Miller

    Every year, Forrester predicts what lies ahead for cloud in the year to come. But have these predictions proven true over the past year for infrastructure and operations (I&O) professionals? This report holds us, the prediction makers, accountable by assessing each prediction against what actually happened in 2018.

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