Andrew   Bartels

Andrew Bartels

Vice President, Principal Analyst Serving CIO Professionals

CIO- Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

Andrew Bartels

Vice President, Principal Analyst Serving CIO Professionals

CIO- Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

Andrew Bartels's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: The Shrinking Productivity Gains From Technology Investments

    CIOs Will Need A New Approach To Justifying Their Tech Investments

    May 1, 2019Andrew Bartels

    Improving productivity has been core to the value proposition for technology investments. However, trends in overall US productivity indicate that tech spending is not delivering the same lift to productivity it once did. Of course, there are exceptions to this emerging rule, so there are still many cases when tech investments can be justified based on productivity gains. CIOs will increasingly need to justify tech investments based on effectiveness and probabilistic benefits (more positive outcomes; fewer negative outcomes).

  • For CIO Professionals

    REPORT: Asia Pacific Tech Market Outlook For 2019 To 2020

    Growth Will Remain Steady Unless China's Or Japan's Economy Slows

    March 18, 2019Andrew Bartels, Frederic Giron

    Asia Pacific (AP) CIOs can expect tech market growth of 4% or more in 2019 and 2020, although trade frictions and slowing economies could halve that. Many AP firms, still at the early stages of tech adoption, view tech as an investment to expand when growth is good but cut when it slows. Firms in Australia, Japan, Singapore, South Korea, and China consider tech to be core to the business and will try to keep investing, even in a downturn. This report helps AP CIOs to prepare tech budgets and priorities for 2019 and 2020 and tech vendors selling in AP to prepare marketing plans.

  • For CIO Professionals

    REPORT: The Global Tech Market Outlook For 2019 To 2020

    Tougher Times Are Ahead As We Move Away From 2018's Peak Growth Rates

    February 11, 2019Andrew Bartels

    When CIOs look back in five years, they will probably mark 2018 as the best year for tech budgets over that period. To help CIOs navigate these shifting tech waters and prepare for tougher times, this report provides Forrester's projections for baseline growth in the global tech market by region and country, by product, and by other dimensions like spending on new projects or on business technology.

  • For CIO Professionals

    REPORT: 2019 US Tech Budgets: Industry Outlook

    CIOs Should Make Their 2019 Plans With A Solid Understanding Of What's Going On In Their Industry

    February 6, 2019Andrew Bartels

    The US tech budget outlook for 2019 is generally positive, with projected growth of 6.1% only slightly slower than its 2018 growth. But in that broad picture, different industries will face very different prospects. In this report, we provide our forecasts by industry and high-level tech budget benchmarks for tech spending as a percentage of revenues by industry. We also address each industry's tech spending by category and the split between business technology (BT) and back-office technology (BOT) spending. CIOs should read this report to compare their 2019 tech budgets with the outlook for tech spending in their industry.

  • For CIO Professionals

    REPORT: 2019 US Tech Talent Market Outlook

    Low Unemployment And Rising Wages Present New Challenges For CIOs

    January 28, 2019Andrew Bartels, Nate Meneer

    Low unemployment and accelerating wages across the US economy are resulting in a shortage of workers and a surplus of jobs. While these overall labor market trends are affecting the market for tech workers, the shift toward cloud-based software and infrastructure are redefining the tech skills that businesses require. These developments present a serious threat to the talent agendas and staffing budgets of customer-obsessed businesses. This report helps CIOs and other tech leaders understand where the tech labor market is headed and offers strategies for overcoming the challenges ahead.

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