Andrew   Bartels

Andrew Bartels

Vice President, Principal Analyst Serving CIO Professionals

CIO- Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

Andrew Bartels

Vice President, Principal Analyst Serving CIO Professionals

CIO- Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

Andrew Bartels's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: How To Grow Your Internal Tech Talent

    Case Study: Cerner's Learning And Skill Development Strategies

    July 16, 2018Andrew Bartels, Nate Meneer

    Employee learning and development is critical in today's competitive labor market, as the cost and challenge of obtaining high-demand tech skills through recruitment continue to rise. Cerner is a healthcare technology company that requires a large amount of high-demand tech talent that also possesses hard-to-find experience in the healthcare vertical. To overcome this challenge, Cerner has mastered the art of turning college tech grads into experienced professionals. Read this report to gain insights into what it takes to create an effective learning and development program to expand the skills of your workforce.

  • For CIO Professionals

    REPORT: US Tech Market Outlook For 2018 And 2019

    Cloud Powers Tech Spend To Nearly 7% Growth And Software To 8% Growth

    July 2, 2018Andrew Bartels

    CIOs and other tech decision makers will see positive fundamentals in 2018 and 2019. This report lays out Forrester's analysis of how conflicting forces will affect US tech markets in 2018 and 2019 and how CIOs should position their firms' tech spending plans.

  • For CIO Professionals

    REPORT: The Canadian Tech Market Outlook For 2018 To 2019

    5% Growth In 2018 Will Slow To Under 4% In 2019

    June 26, 2018Andrew Bartels, Cheryl McKinnon, Nate Meneer

    The Canadian tech market will continue to post solid growth, but several factors may slow growth in 2019. Uncertainty around the future of the North American Free Trade Agreement (NAFTA) combined with concerns about Canadian household debt and real estate market threaten to undermine business investment. Meanwhile, new public cloud offerings in Canada are presenting CIOs with a fresh set of opportunities to modernize their IT infrastructure and direct more cash flow to business technology (BT) projects. Understand how Forrester expects Canadian CIOs to balance these opportunities and uncertainties.

  • For CIO Professionals

    REPORT: Mapping The $9 Trillion US B2B Online Commerce Market

    Expect Shifting Channels For Goods And Lagging Use For Services

    April 13, 2018Andrew Bartels, John Bruno

    eBusiness and channel strategy professionals tend to focus on sales coming through the enterprise B2B website. But this is just one channel for B2B online commerce. CIOs need to support all the channels through which their firms' sales and purchases flow. In this report, we show the value of US B2B purchases flowing through different online channels. This report can help eBusiness and channel strategy professionals and CIOs understand these complex spaces and deliver the right business outcomes to users and customers.

  • For CIO Professionals

    REPORT: AI Drives Improved Decision Making And Productivity In ePurchasing And CLM

    How To Interpret The Artificial Intelligence Claims Of Your Vendors

    April 2, 2018Andrew Bartels

    Artificial intelligence (AI) is a hot topic in technology today. A Forrester survey of almost two dozen ePurchasing and contract lifecycle management (CLM) vendors found that most have added AI features to their products. At present, AI adoption is more evolutionary than revolutionary, with vendors mostly using AI to improve specific analytical and customer experience functions in their existing products. This report helps CIOs and their business partners filter AI hype from reality and provides guidance on what to expect from ePurchasing and CLM vendors bearing AI gifts.

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