Andrew Bartels

Vice President, Principal Analyst serving CIOs

CIO- Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on  tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.



Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.



Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

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29 results in Reports

  • Andrew Bartels
  • Application Development
  • For CIO Professionals

    Report:IT MOOSE Management — 20 Best Practices

    How CIOs Should Measure IT Maintenance And Ongoing Operations

    How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior...

    • Downloads: 2770
  • For CIO Professionals

    Report:Smart Computing Drives The New Era Of IT Growth

    A New Tech Investment Cycle Holds Seismic Promise — And Challenges

    The technology industry has entered a new cycle of tech innovation and growth, which we are calling "Smart Computing." Like prior cycles of mainframe computing, personal computing, and network...

    • Downloads: 2228
  • For CIO Professionals

    Report:Year-End 2013 IT Budget Benchmarks

    How Forrester's Forrsights Data Can Help CIOs Prepare For 2014

    CIOs often request IT budget benchmarks. In this report, we have provided these benchmarks using data from our Forrsight's IT Budgets And Priorities Survey, Q4 2013. However, it's easy to misuse IT...

    • Downloads: 1631
  • For CIO Professionals

    Report:Forrsights: IT Budgets And Priorities In 2013

    Mobility And Analytics Drive Spending Growth Despite Business Pessimism

    What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

    • Downloads: 1175
  • For CIO Professionals

    Report:The Public Cloud Market Is Now In Hypergrowth

    Sizing The Public Cloud Market, 2014 To 2020

    Public cloud services continue to drive big changes in the markets for software, hardware, and IT outsourcing, while providing a foundation for age of the customer innovations. How much and when will...

    • Downloads: 1264
  • For CIO Professionals

    Report:The Global Tech Market Outlook For 2015 To 2016

    Five Themes That Will Define The Tech Market

    As CIOs prepare and manage their 2015 tech budgets, they can confidently push for increases of 4% to 6% in their purchases of tech goods and services, depending on their country. Tech spending in the...

    • Downloads: 1122
  • For CIO Professionals

    Report:Where The Jobs Are: 2009 US IT Occupation Trends

    A Profile Of IT Department And IT Vendor Use Of IT Occupations

    The US market for jobs in information technology will not escape the US recession, with total jobs in IT occupations down by 1.2% in 2009. While the recession will be painful for those in IT...

    • Downloads: 857
  • For CIO Professionals

    Report:The Forrester Wave™: eProcurement Solutions, Q2 2007

    Ariba, BasWare, Oracle/PeopleSoft, And SAP Lead; Fieldglass And IQNavigator Are Tops For Services

    eProcurement solutions play a key role in improving purchasing processes in enterprises through automating requisitions and purchase orders for goods and services, decentralizing buying, connecting...

    • Downloads: 981
  • For CIO Professionals

    Report:A Market Taxonomy For ICT

    Forrester's Definitions For Tech Product Categories, Industries, And Geographies

    Forrester is expanding the breadth and depth of data that we provide to vendor strategists on the size and growth trends of the market for information and communications technology (ICT) solutions....

    • Downloads: 1070
  • For CIO Professionals

    Report:What CEOs Of Small Software Companies Need To Do In 2011

    How To Find The Best Opportunities In A High-Growth Market

    The software market is poised to enjoy its best growth in a decade, and small software companies face great growth opportunities as their larger competitors struggle to adapt to a new world of cloud...

    • Downloads: 864
  • For CIO Professionals

    Report:A Better But Still Subpar Global Tech Market In 2014 And 2015

    Software Buying In The US And Other Tech Twelve Countries Will Drive 5.5% Local Currency Tech Growth In 2014

    The good news for CIOs is that improving economies in the US and elsewhere will generate cash flow to support the purchases of the new mobile, cloud, and smart technologies that are transforming...

    • Downloads: 751
  • For CIO Professionals

    Report:ePurchasing Software Market

    eProcurement And eSourcing Mature; CLM, EIPP, And Automated Spend Analysis Grow

    The market for ePurchasing software, also called spend management or supplier relationship management solutions, will grow at a compound annual growth rate (CAGR) of 10% from 2003 to 2008, with more...

    • Downloads: 686
  • For CIO Professionals

    Report:Services Procurement Grows Despite Obstacles

    Absorbing Contingent Workforce Management Solutions

    The services procurement market is an anomaly. In theory, it should be huge, because purchases of services represent 30% to 60% of all company spending, with a high potential for significant savings...

    • Downloads: 495
  • For CIO Professionals

    Report:Smart Computing Solutions Are On The Rise

    A Snapshot Of Adoption From The InformationWeek 500

    Smart Computing, the latest cycle of tech innovation and growth based on new technologies of awareness, analysis, and alternatives, began in 2008. Since then, a growing number of companies have...

    • Downloads: 614
  • For CIO Professionals

    Report:A Weak Start To 2014 Economic Growth Leads To Slower Global Tech Market Growth

    Software Buying In The US And Other Tech Twelve Countries Will Drive 3.9% Local Currency Tech Growth In 2014

    Halfway through 2014, the global tech market is still trying to get out of second gear, with projected local currency growth of 3.9% (3.3% in US dollars), not the third-gear growth of 5.5% we...

    • Downloads: 378
  • For CIO Professionals

    Report:Ariba Is Still A Top eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    One of the pioneers in creating eProcurement applications, Ariba continues to be a Leader in current offering and a Strong Contender from a strategic position. It has strengths across all our...

    • Downloads: 260
  • For CIO Professionals

    Report:SAP Strengthens Its eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    SAP had been resting on its laurels for a while and, as a result, had started to slip behind its top competitors. However, its SAP SRM 2007 release, which is now available in ramp-up release and...

    • Downloads: 182
  • For CIO Professionals

    Report:Oracle iProcurement Is A Leader In eProcurement Solutions

    The Forrester Wave™ Vendor Summary, Q2 2007

    Oracle iProcurement is in a virtual tie with BasWare for second highest scores for current offering. It also has one of the strongest strategic positions thanks to its financial resources, its...

    • Downloads: 128
  • For CIO Professionals

    Report:BasWare Is A Strong Newcomer In eProcurement Solutions

    The Forrester Wave™ Vendor Summary, Q2 2007

    A strong player in the accounts payable electronic invoice presentment and processing (AP-EIPP) market, BasWare added an eProcurement product in 2005 and has come on strong in the past two years. Its...

    • Downloads: 118
  • For CIO Professionals

    Report:Fieldglass Is A Leader In eProcurement Solutions For Services Purchases

    The Forrester Wave™ Vendor Summary, Q2 2007

    Fieldglass is a services procurement specialist and a Leader in that category. Although we rated its capabilities for goods procurement because functions like requisitioning tools, requisitioning...

    • Downloads: 105
  • For CIO Professionals

    Report:Perfect Commerce's eProcurement Solution Is Good For US Firms That Want A Supplier Network

    The Forrester Wave™ Vendor Summary, Q2 2007

    Perfect Commerce combines a supplier network, a SaaS eProcurement product, and a sourcing product. While Perfect Commerce's supplier network is primarily in North America, it has suppliers in Europe...

    • Downloads: 85
  • For CIO Professionals

    Report:IQNavigator Is A Leader In eProcurement Solutions For Services Purchases

    The Forrester Wave™ Vendor Summary, Q2 2007

    IQNavigator is a services procurement specialist and a Leader in that category. Its scores are almost identical to those of Fieldglass, with top scores for engagement management and very good scores...

    • Downloads: 99
  • For CIO Professionals

    Report:Oracle PeopleSoft Enterprise eProcurement Is A Well-Rounded eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    The Oracle PeopleSoft Enterprise eProcurement product (PeopleSoft) is now a part of Oracle's portfolio of products, which helps both its current offering scores (through enhancements transferred from...

    • Downloads: 101
  • For CIO Professionals

    Report:Ketera Technologies Provides A Cost-Effective eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    Ketera Technologies is a US-based, pure SaaS or on-demand eProcurement provider. Its overall scores for current offering were above-average although not outstanding, but that was largely due to...

    • Downloads: 84
  • For CIO Professionals

    Report:cc-hubwoo Offers A European-Flavored eProcurement And Supplier Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    A series of mergers resulted in the creation of cc-hubwoo, a company with a portfolio of ePurchasing tools and a supplier network that spans Europe, North America, and Asia Pacific. Its cc-Buy...

    • Downloads: 84