Andrew   Hewitt

Andrew Hewitt

Analyst Serving Infrastructure & Operations Professionals

Andrew is an analyst serving infrastructure and operations professionals. Andrew’s research focuses on enterprise mobility and how organizations can create better mobile experiences for employees that, in turn, improve customer outcomes. He is a contributor to Forrester's employee experience research, and his key coverage areas include enterprise mobility, unified endpoint management, enterprise mobility management, and bring-your-own-device (BYOD). He also looks at how companies can employ IoT technologies in the workplace to improve employee experience and productivity.

Previous Work Experience

Prior to his role as analyst, Andrew served as a researcher on Forrester's infrastructure research team, focusing on enterprise mobility and IoT-connected smart buildings. Before that, he was a senior research associate; he spent his time researching the cloud and hyperconverged infrastructure market. Before joining Forrester, Andrew worked as a help desk assistant for the Aspen Institute in Aspen, Colorado.

Education

 Andrew graduated summa cum laude from The George Washington University in Washington, D.C. with a B.A. in international relations.

Andrew Hewitt

Analyst Serving Infrastructure & Operations Professionals

Andrew is an analyst serving infrastructure and operations professionals. Andrew’s research focuses on enterprise mobility and how organizations can create better mobile experiences for employees that, in turn, improve customer outcomes. He is a contributor to Forrester's employee experience research, and his key coverage areas include enterprise mobility, unified endpoint management, enterprise mobility management, and bring-your-own-device (BYOD). He also looks at how companies can employ IoT technologies in the workplace to improve employee experience and productivity.

Previous Work Experience

Prior to his role as analyst, Andrew served as a researcher on Forrester's infrastructure research team, focusing on enterprise mobility and IoT-connected smart buildings. Before that, he was a senior research associate; he spent his time researching the cloud and hyperconverged infrastructure market. Before joining Forrester, Andrew worked as a help desk assistant for the Aspen Institute in Aspen, Colorado.

Education

 Andrew graduated summa cum laude from The George Washington University in Washington, D.C. with a B.A. in international relations.

Andrew Hewitt's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Extend IoT Smart Building Solutions To Transform The Workplace

    Look Beyond Efficiency For Opportunities To Enhance Worker Experience And Productivity

    February 1, 2018 Michele Pelino, Andrew Hewitt

    Many firms starting digital transformations to spur business growth look at building management solutions enabled by the internet of things (IoT). Some initial benefits improve energy efficiency in power, lighting, and heating, ventilation, and air conditioning (HVAC) systems, but savvy digital business leaders look beyond bottom-line savings, using their facilities to support new top-line growth opportunities. This report helps infrastructure and operations (I&O) execs supporting these efforts to improve energy efficiency and employee productivity and transform the work environment. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Case Study: Use IoT To Transform Your Office Into A Smart Building

    Intel's Bangalore Building Conserves Energy, Improves Operational Efficiency, And Increases Employee Comfort

    February 1, 2018 Michele Pelino, Andrew Hewitt

    With the introduction of workplace internet-of-things (IoT) technology, office buildings are increasingly a vital component to achieving business success. This report describes how Intel built its first smart building in Bangalore, India, and details the process, technology, and organizational roles participating in the deployment process. It identifies the benefits that Intel achieved, including energy savings and employee experience improvements, and provides infrastructure and operations (I&O) professionals with insights and best practices for implementing their own smart building transformation.

  • For Infrastructure & Operations Professionals

    REPORT: Unified Endpoint Management (UEM) Finally Arrives

    Modernize Your Management Strategy To Improve Employee Experience

    January 18, 2018 David K. Johnson, Andrew Hewitt

    Employees expect infrastructure and operations (I&O) pros to deliver a productive experience across all their devices and apps — regardless of whether they're using mobile devices or PCs. While most companies manage their PCs and mobile devices with separate management tools, it's now possible to consolidate and use enterprise mobility management (EMM) as the primary tool to manage employee technology. This report explains how the UEM model offers a better experience for I&O pros and employees and contains best practices for modernizing your approach. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Case Study: How To Transform The Employee Experience With Microapps

    CBSi's Journey To Solve Its Application Productivity Problem

    December 20, 2017 Michael Facemire, Andrew Hewitt

    Employees use a variety of mobile and desktop applications to access information they need to accomplish their jobs. However, these apps are often siloed, are difficult to manage, and don't offer a tailored experience that allows individual employees to focus on the tasks that matter most in their work. Infrastructure and operations (I&O) professionals should read this report to learn how one large media player used microapps to transform its employee application strategy and provide actionable, relevant data to its employees through a single digital portal.

  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Enterprise Mobility Management, Q4 2017

    The 13 Providers That Matter Most And How They Stack Up

    November 30, 2017 David K. Johnson, Andrew Hewitt

    In our 26-criteria evaluation of enterprise mobility management (EMM) providers, we identified the 13 most significant ones — BlackBerry, Centrify, Cisco, Citrix, IBM, Ivanti, Jamf, ManageEngine, Matrix42, Microsoft, MobileIron, Sophos, and VMware — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals choose the right partner for their workforce mobility initiatives.

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