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Andrew   Hewitt

Andrew Hewitt

Analyst Serving Infrastructure & Operations Professionals

Andrew is an analyst serving infrastructure and operations professionals. Andrew’s research focuses on helping companies improve the technology experience of their employees. Specifically, his coverage area focuses on all the key components of the digital workspace, such as enterprise mobility, traditional client computing (Windows, macOS, ChromeOS), unified endpoint management (UEM), virtual desktop infrastructure (VDI), end user experience management, bring-your-own-device (BYOD), and device-as-a-service (DaaS). He also looks at how companies can transform the physical working environment to improve employee experience. Andrew is a frequent keynote speaker at industry events, and his insights have been included in publications such as BizTech Magazine, ComputerWorld, CNN, TechTarget, and ZDNet. Andrew is based in Boulder, Colorado.

Previous Work Experience

Prior to his role as analyst, Andrew served as a researcher on Forrester's infrastructure research team, focusing on enterprise mobility and IoT-connected smart buildings. Before that, he was a senior research associate; he spent his time researching the cloud and hyperconverged infrastructure market. Before joining Forrester, Andrew worked for the Aspen Institute in Aspen, Colorado.

Education

 Andrew graduated summa cum laude from The George Washington University in Washington, DC, with a BA in international relations.

Andrew Hewitt

Analyst Serving Infrastructure & Operations Professionals

Andrew is an analyst serving infrastructure and operations professionals. Andrew’s research focuses on helping companies improve the technology experience of their employees. Specifically, his coverage area focuses on all the key components of the digital workspace, such as enterprise mobility, traditional client computing (Windows, macOS, ChromeOS), unified endpoint management (UEM), virtual desktop infrastructure (VDI), end user experience management, bring-your-own-device (BYOD), and device-as-a-service (DaaS). He also looks at how companies can transform the physical working environment to improve employee experience. Andrew is a frequent keynote speaker at industry events, and his insights have been included in publications such as BizTech Magazine, ComputerWorld, CNN, TechTarget, and ZDNet. Andrew is based in Boulder, Colorado.

Previous Work Experience

Prior to his role as analyst, Andrew served as a researcher on Forrester's infrastructure research team, focusing on enterprise mobility and IoT-connected smart buildings. Before that, he was a senior research associate; he spent his time researching the cloud and hyperconverged infrastructure market. Before joining Forrester, Andrew worked for the Aspen Institute in Aspen, Colorado.

Education

 Andrew graduated summa cum laude from The George Washington University in Washington, DC, with a BA in international relations.

Andrew Hewitt's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: Technology Best Practices To Protect Your Homeworkers' Endpoints

    Limit Homeworker Risks With The Right Endpoint Security And Management

    July 9, 2020 Chris Sherman, Andrew Hewitt

    Firms must maximize their remote workers' productivity without exposing them or their devices to new risks. This is complicated by the use of personally owned devices, over which the IT security team has little oversight. IT management and security teams must collaborate to provide visibility and control over all edge devices that access enterprise. This report provides best practices to help you identify the tools that are best positioned to support — and secure — your remote workforce.

  • For Infrastructure & Operations Professionals

    REPORT: The State Of Remote Work, 2020

    Flexible Work Is Now A Business Necessity

    July 6, 2020Andrew Hewitt

    The COVID-19 crisis is forcing many companies to reconsider their long-term strategies for flexible working. Remote working is now essential for business continuity and employee retention. Doing it well requires organizations to formalize a structure for remote working that mitigates its major challenges, such as outdated technology, lack of face-to-face interaction, and employee trust issues, as well as responses specific to COVID-19. This report helps technology and business leaders formalize a plan for a remote work program that fosters business growth, improves employee experience (EX), and enables continuous business operations. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're now updating it to include new survey data and interviews.

  • For Infrastructure & Operations Professionals

    REPORT: IoT Solutions Transform Smart Buildings Into Strategic Productivity Assets

    Extend Opportunities Beyond Efficiency To Include Enhancing Worker Experience

    May 12, 2020 Michele Pelino, Andrew Hewitt

    Many firms are deploying building management solutions enabled by the internet of things (IoT) to achieve operational and strategic goals. Initial benefits often focus on improving energy efficiency in power; lighting; and heating, ventilation, and air conditioning (HVAC) systems. However, savvy digital business leaders look beyond bottom-line savings, using their facilities to contribute to new top-line growth opportunities. This report helps infrastructure and operations (I&O) execs support these efforts to improve energy efficiency and employee productivity and transform the work environment. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: Returning To Work: How To Prepare For Pandemic Recovery

    Essential Steps And Pandemic Management Protocols For Planning Your Operational Recovery

    April 20, 2020 Stephanie Balaouras, Alla Valente, Andrew Hewitt, Jeff Becker, Arielle Trzcinski, Sucharita Kodali, Jeff Pollard, Paul McKay, Scott Compton

    As the epicenter of the global COVID-19 pandemic shifts and each affected region reaches its peak infection rate, firms must prepare now to restart closed plants, reopen retail locations, and bring employees back to work. Organizations must plan a staged recovery to reduce the health and financial risks of future scenarios that include a second infection wave, a steep economic downturn, and permanent changes to employee and consumer behaviors. This report details the essential steps and new pandemic management protocols for planning your operational recovery.

  • For Infrastructure & Operations Professionals

    REPORT: Forrester Infographic: Differentiate Employee Experience In Smart Building Environments

    April 17, 2020Andrew Hewitt, Michele Pelino, Merritt Maxim

    As the importance of employee experience (EX) grows, where you work matters even more. Today's workplace is undergoing a renaissance of new digitally connected technologies designed to improve employee productivity and engagement. This infographic walks infrastructure and operations (I&O) professionals through the daily journey of an employee in this modern workplace and offers best practices for deploying, managing, and securing the connected office environment.

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