Andrew   Hewitt

Andrew Hewitt

Analyst Serving Infrastructure & Operations Professionals

Andrew is an analyst serving infrastructure and operations professionals. Andrew’s research focuses on enterprise mobility and how organizations can create better mobile experiences for employees that, in turn, improve customer outcomes. He is a contributor to Forrester's employee experience research, and his key coverage areas include enterprise mobility, unified endpoint management, enterprise mobility management, and bring-your-own-device (BYOD). He also looks at how companies can employ IoT technologies in the workplace to improve employee experience and productivity.

Previous Work Experience

Prior to his role as analyst, Andrew served as a researcher on Forrester's infrastructure research team, focusing on enterprise mobility and IoT-connected smart buildings. Before that, he was a senior research associate; he spent his time researching the cloud and hyperconverged infrastructure market. Before joining Forrester, Andrew worked as a help desk assistant for the Aspen Institute in Aspen, Colorado.

Education

 Andrew graduated summa cum laude from The George Washington University in Washington, D.C. with a B.A. in international relations.

Andrew Hewitt

Analyst Serving Infrastructure & Operations Professionals

Andrew is an analyst serving infrastructure and operations professionals. Andrew’s research focuses on enterprise mobility and how organizations can create better mobile experiences for employees that, in turn, improve customer outcomes. He is a contributor to Forrester's employee experience research, and his key coverage areas include enterprise mobility, unified endpoint management, enterprise mobility management, and bring-your-own-device (BYOD). He also looks at how companies can employ IoT technologies in the workplace to improve employee experience and productivity.

Previous Work Experience

Prior to his role as analyst, Andrew served as a researcher on Forrester's infrastructure research team, focusing on enterprise mobility and IoT-connected smart buildings. Before that, he was a senior research associate; he spent his time researching the cloud and hyperconverged infrastructure market. Before joining Forrester, Andrew worked as a help desk assistant for the Aspen Institute in Aspen, Colorado.

Education

 Andrew graduated summa cum laude from The George Washington University in Washington, D.C. with a B.A. in international relations.

Andrew Hewitt's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Bridge Your Enterprise Mobile Strategy To Partners And Contractors

    Grant Broader Access To Applications Without Mobile Device Management

    May 15, 2018Andrew Hewitt

    Employees aren't the only group that needs enterprise mobile support. Your business' growth depends on constituencies outside your workforce, such as contractors and other B2B partners — and you need a way to safely expand the scope of your enterprise mobile efforts to reach them. Traditional tools that infrastructure and operations (I&O) uses to secure access to mobile apps, such as mobile device management (MDM), can't effectively help here. This report helps I&O leaders expand the scope of their mobile transformation using an app-centric approach.

  • For Infrastructure & Operations Professionals

    REPORT: Build The Business Case For BYOD

    The Total Economic Impact™ Of BYOD Versus Corporate-Owned Enterprise Mobility Strategies

    May 10, 2018Andrew Hewitt, Adam Schlegel, Joe Branca

    Your organization can't live without mobile, but infrastructure and operations (I&O) pros struggle to understand the best way to give employees access to mobile technology. Deciding whether to embrace bring-your-own-device (BYOD) or a corporate-owned strategy isn't simple and involves examining many factors, including upfront hardware and software costs, security, and the impact on employee experience. This report uses Forrester's Total Economic Impact (TEI) methodology to demonstrate the impact of BYOD on a corporate-owned environment.

  • For Infrastructure & Operations Professionals

    REPORT: Follow Four Imperatives To Improve The Remote Worker Experience

    Focus On Structure, Culture, Technology, And Compliance

    May 9, 2018Andrew Hewitt

    Advances in mobile and cloud technology mean that employees can more easily work from anywhere with no impact on their productivity. While many organizations readily embrace remote workers, supporting them comes with its own set of challenges, such as outdated technology and lack of face-to-face collaboration. This report helps infrastructure and operations (I&O) teams and their business partners formalize a plan for a remote work program, complemented by the right technology, that both fosters business growth and improves the distributed workforce experience.

  • For Infrastructure & Operations Professionals

    REPORT: Extend IoT Smart Building Solutions To Transform The Workplace

    Look Beyond Efficiency For Opportunities To Enhance Worker Experience And Productivity

    February 1, 2018 Michele Pelino, Andrew Hewitt

    Many firms starting digital transformations to spur business growth look at building management solutions enabled by the internet of things (IoT). Some initial benefits improve energy efficiency in power, lighting, and heating, ventilation, and air conditioning (HVAC) systems, but savvy digital business leaders look beyond bottom-line savings, using their facilities to support new top-line growth opportunities. This report helps infrastructure and operations (I&O) execs supporting these efforts to improve energy efficiency and employee productivity and transform the work environment. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Case Study: Use IoT To Transform Your Office Into A Smart Building

    Intel's Bangalore Building Conserves Energy, Improves Operational Efficiency, And Increases Employee Comfort

    February 1, 2018 Michele Pelino, Andrew Hewitt

    With the introduction of workplace internet-of-things (IoT) technology, office buildings are increasingly a vital component to achieving business success. This report describes how Intel built its first smart building in Bangalore, India, and details the process, technology, and organizational roles participating in the deployment process. It identifies the benefits that Intel achieved, including energy savings and employee experience improvements, and provides infrastructure and operations (I&O) professionals with insights and best practices for implementing their own smart building transformation.

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