Andy   Bynum

Andy Bynum

VP, Executive Partner Serving CIO Professionals

Andy serves as one of Forrester’s CIO Executive Partners, working with CIOs, chief digital officers, chief technology officers, and other technology executives and their teams to advance their major initiatives, with a special focus on creating customer-obsessed strategies that drive business growth. As a strategic advisor, he plays the role of “on-call expert,” providing clients with an objective, external viewpoint to help them tackle their toughest challenges and capitalize on market opportunities as quickly as possible.

Andy works across all of Forrester, bringing research, advisory, consulting, events, and data services together with his technology management expertise to provide the insights CIOs need to successfully navigate and win in the age of the customer. Key challenges he helps CIOs confront include developing and implementing a customer-obsessed operating model; driving digital transformation and innovation; incorporating data and analytics into the technology planning process; and constructing digital engagement strategies.

Previous Work Experience

Before joining Forrester, Andy spent more than 25 years in technology leadership roles, many of them managing global IT organizations in Fortune 500 companies. He has firsthand experience in practically every technology management discipline across several industries, including financial services, energy, manufacturing, and high-tech. Andy has worked closely with business leaders to build a shared vision and alignment across the technology and business disciplines. During his career, he has advised companies on product development strategies, organizational design, transforming DevOps to work in an agile way, relocation of support to offshore facilities, virtualization, maximizing application of cloud services, and ensuring that technology contracts are optimized. Formerly, Andy spent 10 years in active duty as a US Marine.

Andy Bynum

VP, Executive Partner Serving CIO Professionals

Andy serves as one of Forrester’s CIO Executive Partners, working with CIOs, chief digital officers, chief technology officers, and other technology executives and their teams to advance their major initiatives, with a special focus on creating customer-obsessed strategies that drive business growth. As a strategic advisor, he plays the role of “on-call expert,” providing clients with an objective, external viewpoint to help them tackle their toughest challenges and capitalize on market opportunities as quickly as possible.

Andy works across all of Forrester, bringing research, advisory, consulting, events, and data services together with his technology management expertise to provide the insights CIOs need to successfully navigate and win in the age of the customer. Key challenges he helps CIOs confront include developing and implementing a customer-obsessed operating model; driving digital transformation and innovation; incorporating data and analytics into the technology planning process; and constructing digital engagement strategies.

Previous Work Experience

Before joining Forrester, Andy spent more than 25 years in technology leadership roles, many of them managing global IT organizations in Fortune 500 companies. He has firsthand experience in practically every technology management discipline across several industries, including financial services, energy, manufacturing, and high-tech. Andy has worked closely with business leaders to build a shared vision and alignment across the technology and business disciplines. During his career, he has advised companies on product development strategies, organizational design, transforming DevOps to work in an agile way, relocation of support to offshore facilities, virtualization, maximizing application of cloud services, and ensuring that technology contracts are optimized. Formerly, Andy spent 10 years in active duty as a US Marine.