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- Customer Experience (6)
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- CIO (1)
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- Embrace the mobile mind shift (2)
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For Customer Experience Professionals
Technology Should Provide Employees With Freedom To Act On Customer Needs
Engaged employees ensure that businesses consistently deliver good customer experiences over time and across channels. But beyond creating a shared understanding of the intended experience,...
- Downloads: 191
For Security & Risk Professionals
On February 25, 2015, Google publicly announced its latest functionality updates to the Android OS, titled "Android for Work" (AFW). The efficiency and security improvements delivered by AFW will...
- Downloads: 131
For CIO Professionals
Report:The Social CIO
Future Look: The Social Business And Collaboration Playbook
Free access to and sharing of ideas is the hallmark of the digital age. Today, your customers, partners, and employees can share information to form opinions that can affect your business and, on a...
- Downloads: 1016
For Infrastructure & Operations Professionals
Forrester's Guide For Assessing Cloud Collaboration Vendors' Preparedness For The Mobile Mind Shift
Helping an increasingly mobile workforce work with customers has been a catalyst for many Forrester clients to move toward cloud collaboration technologies like Box and Google Apps. However, to truly...
- Downloads: 134
For Application Development & Delivery Professionals
Road Map: The Social Business And Collaboration Playbook
Social business technology can transform the way employees work by eliminating barriers to collaboration, improving customer engagement, and accelerating the flow of information and ideas. But even...
- Downloads: 1148