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Application Development & Delivery Professionals

Application Development & Delivery (AD&D) Professionals have to shift focus to provide systems of engagement and hyper-personalized, multichannel experiences that delight customers.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth, improve software development to respond more quickly to customer needs, and leverage data effectively for decision-making.

Who this role is for:

Vice President of Application Development
PMO Director
Vice President, Project Management Office
Vice President of Engineering

Latest Research For This Role

Report: Gauge Your CRM Maturity

Assessment: The CRM Playbook

December 10, 2018 | Kate Leggett

An explosion of channels, new technologies like artificial intelligence, and demanding consumers challenge organizations to reshape the way that they target, acquire, retain, understand, and...

Report: Rethink Metrics To Gain DX Traction

Performance Management: The Digital Experience Delivery Playbook

December 6, 2018 | Mark Grannan

Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: The Top Insurance Technology Trends To Watch In 2019

February 12, 2019

Webinar: Predictions 2019: Customer Service And Sales

January 7, 2019

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