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Application Development & Delivery Professionals

Application Development & Delivery (AD&D) Professionals have to shift focus to provide systems of engagement and hyper-personalized, multichannel experiences that delight customers.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth, improve software development to respond more quickly to customer needs, and leverage data effectively for decision-making.

Who this role is for:

Vice President of Application Development
PMO Director
Vice President, Project Management Office
Vice President of Engineering

Latest Research For This Role

Report: Map The Way To Your CRM Business Outcomes

Road Map: The CRM Playbook

May 17, 2019 | Kate Leggett

When application development and delivery (AD&D) professionals create a CRM road map, they need to evaluate alternative CRM tactics, leverage synergies between initiatives, slot each new initiative...

Report: Now Tech: Digital Experience Agencies, Q2 2019

Forrester's Overview Of 42 Digital Experience Agencies

May 14, 2019 | Ted Schadler

Digital experience agencies are essential partners for building differentiated customer, marketing, commerce, and product experiences. But to find the best partner for your project or program, you...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: GDPR And Its Impact On Customer Service Operations — Be Prepared!

June 27, 2019

Webinar: How To Hack Your Office Space For Better EX

June 26, 2019

Webinar: Digging Deeper Into Serverless

June 13, 2019

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